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From the business
About HiBid
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of ca...
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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While in the last minutes of my bidding the bidding froze and I was unable to rebuild, and I lost the lir, The auctions continued to pause and finally I stopped bidding,I had planned to spend much more
The site is fairly simple seek and find. I use it all the time.
Bought 15k worth of items in the last 7 days. The buyer fees are pretty high. Be nice of those would be 12-15%
Other than that, its a great platform with great inventory.
Do not purchase from Amaze Deals. First, they charged my account PRIOR to be winning the bid. Second, they did not confirm shipping with me. Third, the packaging was so poor, the machine arrived and does not function properly (see image). There are small dents all around the machine and it does not close all the way.
Thank you for sharing your experience, and we’re truly sorry to hear about the issues with Amaze Deals. We understand how frustrating it can be when charges are processed before a win is confirmed, and when packaging and item condition don’t meet expectations.
Since each auction house manages its own sales and shipping, we recommend reaching out to Amaze Deals directly to address these concerns. If you’re unable to get a response, please let us know, and we’ll do our best to assist.
We appreciate you bringing this to our attention, and we hope your future experiences are more positive.
Woke up early to bid, won two lots, auctioneer extended time by 9 hours, lost both lots. Won't be using platform again.
Thank you for your feedback, and we’re truly sorry to hear about the frustrating experience. We understand how disappointing it can be when auction times are extended unexpectedly, especially after winning the bids.
Each auction house manages their own auction settings, including time extensions. We recommend reaching out to the auctioneer for clarification on the time extension, and if you encounter similar issues in the future, we’re happy to assist you further.
We appreciate you sharing your experience, and we hope your future auctions go more smoothly.
I am a collector of several different kinds of items, knives, coins, sporting equipment and I love these auctions.
During the first five lots my screen froze and I was unable to increase my bids or do anything else. I don't know if was my computer or the bidding site that was at fault.
Attempted to increase bid amount when outbid but system would not activate further bids. Was able to watch other's bids but I could not get my bids to process. Frustrated as I could watch other bidders win the items and I could not participate
Thank you for your feedback, and we’re sorry to hear about the difficulties you experienced with registering and placing bids. We understand how frustrating it must have been to watch others bid while you were unable to participate.
We’re glad to hear you received assistance with registration, but we sincerely apologize for the lack of follow-up. If you continue to face any issues, please don’t hesitate to reach out, and we’ll ensure you get the support you need.
We appreciate you bringing this to our attention, and we hope your future experiences are much smoother.
I was supposed to get an invoice for payment, which didn't happen. The charges were simply on my credit card without notice. I have not been contacted by anyone about how to transfer the property to my possession. There is no way to have immediate contact with hibid that I can see
Thank you for your feedback, William. We apologize for the inconvenience caused. It sounds like this issue may have been specific to the auctioneer's process. HiBid does not send invoices directly, as they are managed by the auctioneer. If you haven't received any communication, we recommend reaching out directly to the auctioneer via the contact information provided on the auction page. If you're still having trouble, you can contact HiBid support at 844-775-4774, and we'll do our best to assist in facilitating communication.
Very easy to navigate to a lot different auctions across North America. When asking questions about the various items and auction house rules. The email feature direct to the auctioneer was pretty awesome.
I enjoyed the bid process and the extension of someone bids late and extends the auction on that one item
Very much enjoyed the experience
2 different bids came down to last minute and froze so I could not increase my bid, so I lost both items. A carved wooden picture frame and stife hedgehog
Site was easy to navigate. The bidding process was smooth. Commercial liquidators were great to work with. Overall great experience and received items for a substantial savings.
The items I originally looked at bid out of range quickly but I discovered other items at a great bargain.
I just started using Hibid and I am hooked! The ease of learning how to win auctions, get items shipped, and the overall presentation is great!
While trying to bid on an item something locked up and couldn't bid. I had to exit the site and return by then it was too late?
I have gotten some great pieces on this site to add to my antique collection! Somewhere great deals! Its fun just seeing what things end up selling for.
Used many times for both business's. Never a problem. Payment options need upgraded to make sure transactions are safe and secure.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback, and we’re sorry to hear about the issues you faced with freezing and pausing during the auction. We understand how frustrating it can be, especially when you were prepared to bid more.
If you continue to experience these issues, please reach out to us for assistance. We appreciate you sharing your experience, and we hope your future auctions go more smoothly.