Monterey Bay Herb Co.

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Monterey Bay Herb Co.

4.8

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From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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17,571 reviews

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District of Columbia
1 review
0 helpful votes
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Making elderberry syrup is much cheaper and easy to make. It helps with good health

Date of experience: February 22, 2025
Pennsylvania
1 review
0 helpful votes
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Order Experience
February 19, 2025

Was good experience.
But UPS delivered my orders next door in my neighboors adress.
Good thing I was home tracking the orders.I retrived it.

Date of experience: February 8, 2025
New York
1 review
0 helpful votes
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Called your 800 number and there was a bad connection on your end and then phone call was dropped. I finally managed to change my email. The extremely high rate to ship did not help the negative feeling of placing a simple order.

Monterey Bay Herb Co. attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2025
Wyoming
1 review
0 helpful votes
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Great service
February 17, 2025

Very nice site i would buy from again and recommend to other people.

Date of experience: February 23, 2025
Minnesota
1 review
0 helpful votes
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Shipping was FAST
February 17, 2025

Ordered several chai tea, they are not very full of black tea. It's actually hard to find any leaves in either of the two different types I bought but they are full of the other goodies so I just ordered extra black tea to add into the spices. Worth it a thousand times over

Date of experience: January 31, 2025
Wyoming
1 review
0 helpful votes
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Herb box
February 17, 2025

Always happy with my herb box. Everything is packaged well and it's always on time.

Date of experience: February 7, 2025
California
1 review
0 helpful votes
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Order Process
February 17, 2025

2nd time ordering. Monterey Herb co carries most of what I was looking for though some stuff was out of stock, but the ordering process is easy and quick plus I love the paypal checkout option which makes ordering way faster.

Date of experience: February 7, 2025
New Jersey
1 review
0 helpful votes
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Thank you for your herbal tea's
February 17, 2025

? i purchase herbs? 10 characters? Donald Duck, Snoopy, $#*! and Jane, Winnie the Pooh

Date of experience: February 7, 2025
Indiana
1 review
0 helpful votes
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Freaky Fast Delivery
February 17, 2025

Love their wild harvested collection. Can't wait for them to add more herbs!

Date of experience: February 7, 2025
Arizona
1 review
0 helpful votes
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Everything was fine
February 17, 2025

The ordering process was straightforward and the product was received in good condition and on time.

Date of experience: February 24, 2025
Washington
1 review
0 helpful votes
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Speedy shipping
February 17, 2025

I order from Monterey whenever I need herbs in bulk or I can't find them at my local suppliers. Shipping is pretty quick and product prices can't be beat.

Date of experience: February 6, 2025
Missouri
1 review
0 helpful votes
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Very slow shipping
February 17, 2025
Updated review

Delivery was very slow, but my entire order eventually arrived and the items were in good condition.

Date of experience: February 6, 2025

My order never arrived
January 29, 2025
Previous review

I can't rate this website for accuracy or efficiency because my order never arrived.

Date of experience: February 2, 2025
Illinois
1 review
0 helpful votes
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Great products and service
February 16, 2025

I've placed several orders for herbs that I use for soaps and I'm very happy with the products.

Date of experience: February 2, 2025
Missouri
1 review
0 helpful votes
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Great experience with them!
February 16, 2025

Quality products delivered in a timely manner. Would order from them again

Date of experience: February 6, 2025
Texas
1 review
0 helpful votes
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Dandelion and Burdock roots
February 16, 2025

Thank you very much for your products. Easy website and shipping is very quick.

Date of experience: February 20, 2025
California
1 review
0 helpful votes
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Bad Customer Service
February 16, 2025

The products are okay, I guess, but the website appeared to offer me a discount and when I tried to use it, I found out I couldn't because years ago, I bought something from Monterey Bay. When I complained that the website offer was misleading, customer service was very dismissive of my concerns.

Monterey Bay Herb Co. attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 23, 2025
Utah
1 review
0 helpful votes
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Fast service
February 16, 2025

The selections are amazing and the turnaround is so fast. Thank you

Date of experience: February 6, 2025
Illinois
1 review
0 helpful votes
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Easy to find the products I wanted, quick check out, quick shipping, quality products. I will order again.

Date of experience: February 6, 2025
Nebraska
1 review
0 helpful votes
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Good quality product
February 16, 2025

It's nice to find bulk teas and powders that are good and affordable

Date of experience: February 6, 2025
Alaska
1 review
0 helpful votes
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Always a great experience
February 15, 2025

I've never had a complaint or issue with customer service, shipping, or products received.

Date of experience: February 5, 2025