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Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.
Monterey Bay Herb Co. Reviews Summary
Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
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Very good products. Shipping was on time.
Very good products. Shipping was on time.
Very good products. Shipping was on time.
Placed an order earlier today and forgot a few items. I love this store.
Had what I wanted and did not have problems from previous experience.
Better than another company that has not been reliable.
I have had wonderful experiences with Monterey Bay Herb Co. This is my second purchase and I am positively impressed with the product.
Easy website navigation & ordering process. Great prices & quality!
Never had a problem with this company, products are excellent, shipping is great.
I have been purchasing here for years. Never disappointed!
I always have a great experience using herbs from Monteray Bay Herb Co. They have good quality herbs at reasonable prices for those with small businesses and budgets
I've been going through Monterey Bay Herb for a long time to get herbs for personal use. Now that I opened a small business I continue to use them, as I can trust that the product is good quality and for a great price.
Wonderful experience
Wonderful products
Timing was as presented
All my herbs came very quickly and we're very high-quality.
My herbs are super clean and packaged great! I order my elderberries from here and they're amazing.
Herb Co has been a reliable source for decades now for many herbs I use
Monterey Bay always has a great selection of fresh and potent herbs. I love shopping@ Monterey Bay b/c I know I will get a very good quality product.
THE UROLOGIST TOLD ME TO STOP DRINKING COFFEE AND TOLD ME ABOUT CHICORY ROOT. I HAVE BEEN DRINKING IT FOR 10 YEARS NOW.
The herbs definitely met expectations and was shipped fast!
Been purchasing from Herbco for years now. For the most part the whole spices and herbs have been good however inconsistent. In the past I've been refunds for any poor quality spices/herbs however customer service is hard to get a hold of. Last time, no follow up from the team after a complaint.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Avni!
Thank you for taking the time to share your experience. We’re truly sorry to hear that your recent interactions with our customer service didn’t meet expectations, especially after being a long-time customer.
We’ve recently updated our support@herbco. Com email process to ensure faster response times and better coverage from our customer service team. If you ever have an issue, we encourage you to reach out again—or give us a call directly—so we can work with you to make things right.
We value your feedback and your continued support, and we hope to be able to assist you more promptly moving forward.
🌿 – The HerbCo Team