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Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.
Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.
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All herbs were fantastic. Shipping has been quicker than expected.
Quality products, great assortment, efficient/quick shipping.
Due to illness here for the past couple years I previously made a larger than my average purchase of Oolong tea some years back. My password needed to be reset and your site made that easy to do. This is good. I made my purchase and received it in a timely manner. Thank you.
Your site is easy to navigate. I hadn't ordered in a few years due to illness here, but I had plenty from last supply. Glad you are still operational.
All items needed were available and low price compared to competitors
Love the variety & explanation when browsing. Prices are good, quality is very good & service is very prompt & accurate. This is one of my favorite places to deal with.
Fast service, good quality items. Plus there is always great information about the item I'm interested in purchasing. I feel confident using the products.
Always high quality, affordable products. Great customer service.
I am a homebirth midwife and I provide teas of all kinds for my mamas to be. The pricing and the shipping make this a great option for organic, wholesome, delicious herbs!
The service was fast and accurate. The products were good. Wonderful
I love this company because they do what you would expect a good company to do. They have great herb products. They don't waste time shipping your purchases to you, and they have great prices as well. What more can you ask? I love this company!
Items always arrived in long term packaging. Herbs are fresh and wonderful to use. I love this company!
Love shopping at Monteray bay Herb co when herbs is needed and astound I could buy a 100 pounds of a particular herb quite intimidating but well worth the Complacency when considering botanical.
Love shopping at monteray bay herb co legitimately the best herb company out there thank you
The company is wonderful, there were no issues finding what I needed when I needed it. I wouldn't order from anywhere else.
I received my order much quicker than expected. I was pleased with the entire process. However, to be fair, requiring 100 words is a waste of my time. I would prefer to be able to wrote what I want in the most efficient way possible.
Shipping is way expensive compared to competitors. However I do not want to give your competitors the business so I am using you.
I like to support local businesses and this company has always been prompt on delivery and with good prices on hard to find items
Prompt service. Good prices and products. I only wish they had a retail store since they are local to where I work.
I'm so glad to have come across Herb Co. Their online ordering is quick and delivery of products are fast behind. Quality and quantity of herbs are excellent.
I feel confident in ordering from Herb Co. The quantity for the quality match perfectly in my wallet and if they don't have what I want, they will succeed in getting it at a later date. Thank you so much!
Have not used any of the products to be able to give an accurate rating.
This is an excellent site for all things herbal. My only gripe (and why it's not five stars) is that the ordering buttons are a bit confusing. Not very intuitive. Otherwise, it's a great place. :)
I have had nothing but great service and products in my dealings with Monterey Bay. Prices have been going up steadily but are higher than my other suppliers by a good percentage.
Answer: Hey there Robert! We do have several pages and places where you can find uses for the herbs and spices on our site but I will include links here to two spots on our website that I find to be very helpful. The first link is for our "Herbal Insights" page. This page has many different articles you can look at that speak to uses of the herbs and spices we sell, including history of the plants. ---> https://www.herbco.com/s-2842-herbal-insights.aspx The second link is to our "Recipes" page. This page has a list of many recipes that you can make with the products we sell! ---> https://www.herbco.com/s-799-recipes.aspx I hope this helps and thanks for your question! If you have any additional questions or concerns, you can also give us a ring at 1-800-500-6148. Hope you have a great rest of your day!
Answer: No, they do not. They are 100% mushroom. Our site lists the ingredients for all of our products, so if you have any hesitation on an item, make sure to look under the picture of the item for some extra information, including the country of origin! Hope this helps! Have a great day!
Answer: Hello, We try and ship within 2-3 business days. Once shipped you should receive tracking information to the email provided.
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