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Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.
Monterey Bay Herb Co. Reviews Summary
Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
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I've been buying my herbs for years here and they're always good quality.
Great prices, great product, great customer service. I love making my teas with you herbs.
Sometimes I've found material other than the herbs in the bags received. Also, sometimes the smell will be off on a particular lot. Other times the quality will be great. It lacks consistency.
Consistently best price. Love peppermint. Poor motherwort -- too much stems, too few leaves, so you have to use it a lot to make a decent drink.
Best price for motherwort, though quality could be better (though Mountain Rose Herbs have it at much better quality and much more expensive).
Best price for peppermint and best quality!
I still find teas are better at Tealyra (quality and price), so I buy teas there. But I am not entirely sure on this one.
Great experience quick shipping l absolutely love it great products
I am impressed with the high quality of products at competitive prices. I can often find items that other companies don't carry.
Rude Customer Service representative and supervisor.
False claims on the website: we ship within 48 hours Order was placed on Wednesday before 6PM. On Tuesday next week my order status was still processing
When I called, Customer rep couldn't find my order. All of the time when she was investigating, she was interrupting me, extremely rude. I was told that they had computer program doing wrong things and it is my responsability to check my order and call to inform them that something is wrong.
I was told that maybe by Friday my order will be delivered. But rep and her supervisor refused to send me email with the results of our conversation. I was told that Friday was hypotetical day. After the order will be processed, packed and ship within may be 48 hours, I will be contacted to provide more information.
Customer rep and her supervisor ciontinued telling me that she has no time to resolve my issue, that I ask too much from them. And if I will continue asking for something that they do not want to do, they will never have time to process my order. Of course, this is my LAST time ordering from these absolutely unprofessional people. Was my mistake to go with them. Highly nor recommended!
The raspberry leaves have obviously help to calm my horse which is very high strung.
Response was great very quick and easy product was delivered in timely fashion
Excellent customer service with a website that's easy to navigate through, great customer's reviews, fast shipping and top of the line packaging, overall great experience!
I Always get top quality, and hard to get product and freshness!
I have been a customer for several years, and this is my #1 to get my herbs for my apothecary.
The product arrived in a timely manner. I absolutely drink a cup of tea daily as directed and my cancer situation has been cured..
This tea is high quality with freshness. The selections on the site were excellent.
3rd time ordering and the products are always high quality and an excellent variety to choose from. Very happy with my orders every time
Herbs package are sealed great for freshness. The Herb's are great đź‘Ť
I was very happy with the whole experience with Monterey Bay Herb Co. They were easy to order from, shipped fast, they sell bulk, carry wild crafted and organic herbs and the quality is great! I will definitely order again.
Very easy and had what I was looking for.
Best service, high quality products, quick delivery.
Reasonable price.
No problems at all. Perfect company to order from. Will be herring from me again real soon
You used to carry rooibos tea in tea bags - I probably bought several dozen bulk bags over the years. Disappointed to have to go to another site to buy it now.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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