Monterey Bay Herb Co.

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Monterey Bay Herb Co.Reviews 5,522

4.8

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From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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17,055 reviews

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Hawaii
1 review
0 helpful votes
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Ok
April 26, 2025

My go to when I cant get it from my main supplier. Thanks Glad you here.

Date of experience: April 16, 2025
California
1 review
0 helpful votes
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A great place for organic herbs
April 26, 2025
Updated review

I've been buying my herbs for years here and they're always good quality.

Date of experience: April 14, 2025

One of my favorite herb shops
October 10, 2024
Previous review

Great prices, great product, great customer service. I love making my teas with you herbs.

Date of experience: September 30, 2024
Indiana
1 review
0 helpful votes
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Quality control spotty
April 26, 2025

Sometimes I've found material other than the herbs in the bags received. Also, sometimes the smell will be off on a particular lot. Other times the quality will be great. It lacks consistency.

Date of experience: July 15, 2024
California
1 review
0 helpful votes
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Consistently best price
April 25, 2025
Updated review

Consistently best price. Love peppermint. Poor motherwort -- too much stems, too few leaves, so you have to use it a lot to make a decent drink.

Date of experience: April 15, 2025

Good prices for hard-to-find herbs
April 8, 2025
Previous review

Best price for motherwort, though quality could be better (though Mountain Rose Herbs have it at much better quality and much more expensive).
Best price for peppermint and best quality!
I still find teas are better at Tealyra (quality and price), so I buy teas there. But I am not entirely sure on this one.

Date of experience: March 29, 2025
North Carolina
1 review
0 helpful votes
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I absolutely love this company
April 25, 2025

Great experience quick shipping l absolutely love it great products

Date of experience: April 15, 2025
Illinois
1 review
0 helpful votes
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Great quality
April 25, 2025

I am impressed with the high quality of products at competitive prices. I can often find items that other companies don't carry.

Date of experience: April 15, 2025
Georgia
1 review
0 helpful votes
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Rude Customer Service representative and supervisor.
False claims on the website: we ship within 48 hours Order was placed on Wednesday before 6PM. On Tuesday next week my order status was still processing
When I called, Customer rep couldn't find my order. All of the time when she was investigating, she was interrupting me, extremely rude. I was told that they had computer program doing wrong things and it is my responsability to check my order and call to inform them that something is wrong.
I was told that maybe by Friday my order will be delivered. But rep and her supervisor refused to send me email with the results of our conversation. I was told that Friday was hypotetical day. After the order will be processed, packed and ship within may be 48 hours, I will be contacted to provide more information.
Customer rep and her supervisor ciontinued telling me that she has no time to resolve my issue, that I ask too much from them. And if I will continue asking for something that they do not want to do, they will never have time to process my order. Of course, this is my LAST time ordering from these absolutely unprofessional people. Was my mistake to go with them. Highly nor recommended!

Date of experience: April 15, 2025
Virginia
2 reviews
0 helpful votes
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Herbs help horse
April 25, 2025
Updated review

The raspberry leaves have obviously help to calm my horse which is very high strung.

Date of experience: April 15, 2025

So far ordering was simple
August 2, 2024
Previous review

So far ordering was simple

Date of experience: July 22, 2024
Massachusetts
1 review
0 helpful votes
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Service
April 25, 2025
Updated review

Response was great very quick and easy product was delivered in timely fashion

Date of experience: April 15, 2025

Easy to use app
April 4, 2025
Previous review

Easy to use app

Date of experience: March 25, 2025
Texas
1 review
1 helpful vote
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Excellent customer service with a website that's easy to navigate through, great customer's reviews, fast shipping and top of the line packaging, overall great experience!

Date of experience: April 15, 2025

Great website easy to navigate!
March 23, 2025
Previous review

Great website easy to navigate!

Date of experience: March 13, 2025
Idaho
1 review
0 helpful votes
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Great product
April 25, 2025

I Always get top quality, and hard to get product and freshness!

Date of experience: August 24, 2024
Georgia
1 review
0 helpful votes
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Great quality always!
April 24, 2025

I have been a customer for several years, and this is my #1 to get my herbs for my apothecary.

Date of experience: December 1, 2024
Georgia
1 review
0 helpful votes
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The product is amazing …
April 24, 2025

The product arrived in a timely manner. I absolutely drink a cup of tea daily as directed and my cancer situation has been cured..

Date of experience: April 14, 2025
Arkansas
1 review
0 helpful votes
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Excellent Tea
April 24, 2025

This tea is high quality with freshness. The selections on the site were excellent.

Date of experience: April 14, 2025
Montana
1 review
0 helpful votes
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Quality products
April 24, 2025

3rd time ordering and the products are always high quality and an excellent variety to choose from. Very happy with my orders every time

Date of experience: April 14, 2025
Illinois
1 review
0 helpful votes
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Herbs plus health
April 24, 2025

Herbs package are sealed great for freshness. The Herb's are great 👍

Date of experience: April 14, 2025
Wisconsin
1 review
0 helpful votes
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All around great experience!
April 24, 2025
Updated review

I was very happy with the whole experience with Monterey Bay Herb Co. They were easy to order from, shipped fast, they sell bulk, carry wild crafted and organic herbs and the quality is great! I will definitely order again.

Date of experience: April 14, 2025

Very easy and had what I was looking for
April 10, 2025
Previous review

Very easy and had what I was looking for.

Date of experience: March 31, 2025
District of Columbia
1 review
0 helpful votes
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The Best
April 24, 2025

Best service, high quality products, quick delivery.
Reasonable price.

Date of experience: April 14, 2025
Georgia
1 review
0 helpful votes
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Good place to order from
April 24, 2025

No problems at all. Perfect company to order from. Will be herring from me again real soon

Date of experience: April 14, 2025
Rhode Island
1 review
0 helpful votes
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Rooibos tea bags
April 24, 2025

You used to carry rooibos tea in tea bags - I probably bought several dozen bulk bags over the years. Disappointed to have to go to another site to buy it now.

Date of experience: April 14, 2025