Monterey Bay Herb Co.

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Monterey Bay Herb Co.Reviews 5,520

4.8

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From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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17,048 reviews

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California
1 review
0 helpful votes
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Persistence paid off!
January 12, 2026
Updated review

Pleasant helpful phone staff. Thank you. I contacted Monterey Bay Herb Co. Last fall to purchase four pounds of chicory and found wholesale quantities of 100# bags of roasted ground chicory too much for my needs. The woman on your phone referred me to her retail source online, and from there it was easily done. Quick UPS delivery, nicely packaged in four one-pound bags.

Date of experience: October 23, 2025

Thanks to the woman on the phone in Watsonville today...
December 25, 2025
Previous review

Thanks to the woman on the phone in Watsonville today I was able to expedite an order for 2 lbs of roasted chicory for my personal use... thanks for the offer of hundreds of p0unds, but even chicory must have a shelf life (I do!) ekrig

Date of experience: December 15, 2025
Utah
1 review
1 helpful vote
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Great tea
January 10, 2026
Updated review

I ordered the Darjeeling and Jasmine teas. They were great. Buying in bulk is nice and it lasts awhile. My last order was July and I am now just needing to order more.

Date of experience: July 1, 2025

Nice selection
April 27, 2025
Previous review

Nice selection

Date of experience: April 17, 2025
Ohio
1 review
0 helpful votes
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Exceeded expectations!
January 10, 2026

We have a small herbal tea co and can only order small quantities of herbs at a time. We depend on suppliers having good selection of high quality organic herbs at a reasonable price with fast delivery to keep our customers happy. We stumbled on Monterey Bay and have placed several orders since. Every time they have exceeded our expectations. We will continue to use them as our first source before looking anywhere else.

Date of experience: December 31, 2025
Oklahoma
1 review
0 helpful votes
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Excellent products
January 10, 2026

I placed a very large order for my business and was extremely pleased with the quality of every single product I bought. I always recommend them to friends and customers

Date of experience: December 31, 2025
Oregon
1 review
0 helpful votes
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Helpful, easy to work with
January 10, 2026
Updated review

I mistyped my address and did not realize it until the package was shipped back to Monterey. Called them and we got it fix out and product reshipped quickly.

Date of experience: December 30, 2025

So far so good
December 25, 2025
Previous review

So far so good. Ordering was easy. Don't have product yet. Don't know how the order process goes yet. So...

Date of experience: December 15, 2025
California
1 review
0 helpful votes
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Products
January 10, 2026

Many of the organic powdered herbs I want are not available on a regular basis: Cranberry and Gotu Kola haven't been available for a long time and I've been forced to buy them elsewhere, which I'd rather not.

Date of experience: December 30, 2025
California
1 review
0 helpful votes
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First purchase, Valerian Root.
January 9, 2026
Updated review

I usually buy at a local tea and spice store. It's very expensive. Thought I'd give this a shot. Honestly…. My purchase tastes weaker than what I get at the store. I will use it and probably order again though. It was easy to order and I like the company and all they offer. It's been a good experience. I'll just use more tea for each cup and still save money. I'm grateful for the ease and availability. Thank you.

Date of experience: December 30, 2025

First time
December 26, 2025
Previous review

First time. Checked reviews. Sounds good.

Date of experience: December 16, 2025
Pennsylvania
1 review
1 helpful vote
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I've used them for both herbal teas for friends, and myself. I've also used their products in bath salts and scrubs I make. They have a much better selection, an easy checkout, and the prices are far better than other sites I've used.

Date of experience: December 30, 2025
Minnesota
1 review
0 helpful votes
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Repeat customer, excellent quality
January 9, 2026

I'm starting up a team business for custom blended teas and I have placed multiple orders. I love how many base ingredients you supply and the grouping of the tea in the store. Shipping times are excellent and I an very satisfied with the quality.

My one note is when coming through the site to do a bulk order there is at least 1-2 out of stock and I lose the minimum free delivery and have to pay additional just for the 1-2 ingredients I needed.

Date of experience: December 26, 2025
Florida
1 review
0 helpful votes
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Really good herbs!
January 8, 2026
Updated review

I was having issues with mailing versus shipping address; called and my problem was corrected in short order. This is my third order from Monterey Bay; their awesome customer service matches the quality of their herbs. I wouldn't go anywhere else!

Date of experience: December 29, 2025

Too much!
January 10, 2025
Previous review

I have already described! Stop already! This is ridiculous that we have to keep doing this for not only each item, but for the "experience" as a whole -AND THEN TO HAVE TO HIT A MINIMUM NUMBER OF CHARACTERS.

I won't do this again! STOP! TOO MUCH!

Date of experience: January 14, 2025
California
1 review
1 helpful vote
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Seems like each time I try to order, there's always something that's out of stock. That being said, what have ordered is top notch quality.

Date of experience: December 28, 2025
Tennessee
1 review
0 helpful votes
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Great Product
January 7, 2026

I am mostly satisfied although one time I ordered I had plastic in one of my 1lb teas. I called to report but all I got was sorry. I should have been offered a new bag. I'm very leery of plastic in anything I have. It was sometime in 2023.

Date of experience: December 1, 2025
Pennsylvania
1 review
0 helpful votes
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Good herbs, terrible web design
January 7, 2026

Website tricky to navigate due to overabundance of search suggestions, rate of misclicking very high, get intrusive surveys about my shopping reasons every time

Date of experience: December 27, 2025
Montana
1 review
0 helpful votes
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Long time customer
January 6, 2026

I love your company its products its customer service and general outlook. I often debate do I share my little secret store or pass on to new possible customers. In the end I often share this fabulous source.

Date of experience: December 27, 2025
Pennsylvania
1 review
0 helpful votes
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My favorite loose leaf tea store!
January 6, 2026

Been ordering from HerbCo for years. Never been disappointed. Everyone should have the Cold and flu brew in their home medicine cabinet. It's the fur thing I reach for if I feel like I'm getting sick. It helps every single time. Excellent blend.

Date of experience: December 27, 2025
California
1 review
0 helpful votes
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Happy about this purchase overall.
January 6, 2026
Updated review

Otherwise, I will continue to make these product items purchases. And buying from Monterey Herb Co. In the future. Happy about this transaction overall.

Date of experience: December 26, 2025

Fantastique merci oui!
December 23, 2025
Previous review

Fantastique merci oui!

Date of experience: December 12, 2025
Arizona
1 review
0 helpful votes
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Love this company & the herbs!
January 6, 2026
Updated review

Always good service & delivery. The one time there was an order mix-up, they solved it with one call and got me the right order in just 2 days.

Date of experience: January 30, 2025

Excellent quality, variety and service 10 out of 10!

Date of experience: April 30, 2025
Michigan
1 review
0 helpful votes
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Satisfied customer
January 6, 2026

I have been shopping with Herb Co for the last couple of years and I have yet to be disappointed. Very happy with the organic selection and every product that I have purchased so far. No complaints

Date of experience: December 26, 2025
California
1 review
0 helpful votes
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Horsetail for Oil Infusion
January 5, 2026
Updated review

Descriptions of horsetail were spot-on. Product was just as described when I received it. Used for oil infusion - topical, not culinary.

Date of experience: December 24, 2025

Easy to order and products explained well
December 17, 2025
Previous review

Easy to order and products explained well. Will respond more when I receive and use product

Date of experience: December 7, 2025
Illinois
2 reviews
0 helpful votes
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The delivery was quick. I drink a lot of hibiscus tea - I use about a pound of hibiscus leaves every month. I also have been using a lot of dried ginger in my tea and I get that from them as well. Even after paying for shipping you can save a lot over any other supplier of these products (e.g. Amazon).

Date of experience: December 12, 2025

Great quality, great price
December 22, 2025
Previous review

What else is there to say?

Date of experience: July 5, 2025