Monterey Bay Herb Co.

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Monterey Bay Herb Co.

4.8

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From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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17,632 reviews

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Florida
1 review
0 helpful votes
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Awesome
July 18, 2025

Each and every time i come back to order i am satisfied. Never any issues

Date of experience: July 8, 2025
New York
1 review
0 helpful votes
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Trustworthy
July 18, 2025
Updated review

Excellent service with a large variety of herbs and roots, so glad I found herb Co!

Date of experience: July 8, 2025

I've never heard of HERBCO BEFORE AND I'M REALLY GLAD...
July 2, 2025
Previous review

I've never heard of HERBCO BEFORE AND I'M REALLY GLAD I FOUND YOU. I DIDN'T THINK I WOULD BE ABLE TO FIND CERTAIN ITEMS ANYWHERE ELSE OTHER THAN MY PREVIOUS SUPPLIER… thank you all so much for offering such a beautiful variety of herbs and spices!

Date of experience: June 21, 2025
New Jersey
1 review
0 helpful votes
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Dandelion leaf
July 18, 2025
Updated review

Was great! Very easy to order and got here pretty quick! Will order from them again!

Date of experience: July 7, 2025

Dandelion Leaf Order
July 4, 2025
Previous review

Very easy to order herbs & spices that you need! I have enjoyed there products tremendously.

Date of experience: June 23, 2025
California
1 review
0 helpful votes
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Great
July 17, 2025

Monterey Bay Herb has an easy, useful, website. Thank you!
Monterey Bay Herb has an easy, useful, website. Thank you!

Date of experience: July 7, 2025
Texas
1 review
0 helpful votes
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Great
July 17, 2025
Updated review

Good experience easy website to navigate, thanks for shipping so fast. Thank cj

Date of experience: July 7, 2025

Easy to and search ou tof some things
June 30, 2025
Previous review

Easy to and search ou tof some things

Date of experience: June 20, 2025
Florida
1 review
0 helpful votes
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Some years back I ordered a bunch of the organic hibiscus tea bags, I think about 10 pounds worth, LOL! I drink the tea daily over ice sweetened with pure stevia extract. I've even added fruit like fresh local strawberries and made popsicles! This summer I'm planning to make some hibiscus sorbet and ice cream. I kept the unopened bags in a sealed vacuum container and it was just as fresh and fragrant as the day I bought it. I am a big fan of your products.

Now I'm ordering yerba mate and rosehip tea to make my own blends. I use 16 tea bags per gallon of tea, and plan on combining the teas and experimenting with the resulting flavors

Thank you for making consistent quality herbal products!

Sincerely,

Greg Yurish

Date of experience: July 7, 2025
Melissa M. — Monterey Bay Herb Co. Rep
9 months ago

Hi Greg! Thank you so much for taking the time to share this! We absolutely loved reading about the creative ways you’re enjoying our hibiscus—popsicles and sorbet sound incredible! It’s great to know the quality stayed vibrant for you over time, and that you’re continuing to explore new blends with yerba mate and rosehips. We’re grateful to be a part of your herbal journey, and truly appreciate your kind words and continued support. Happy brewing (and blending)!

California
2 reviews
0 helpful votes
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Excellent Customer Service!
July 17, 2025
Updated review

I came home from work expecting to receive my package on June 25th. I received multiple Amazon orders that day but no delivery from UPS-Monterey Bay Herb Co. Once I checked my email, I see there was an email from UPS that my package was delivered the day before but I never received it. I double checked outside again but no package anywhere. I immediately emailed Herb Co. At 9:23pm, how disappointed and a concerned customer I was because I have a deadline to complete for my small business - an upcoming vendor booth event. I grow a good amount of my own herbs/ flowers for infusions however, with our challenging climate in Las Vegas, I've accepted not everything can grow comfortably here. I decided to support small businesses and/or actual farmers to purchase what I can't grow here or don't have the time to cuddle the plants as I still maintain a demanding full time job. At 7:55am the next morning (6/26), I received an email response from Mr. Larry D Espinoza | Customer Service. I was SO HAPPY that he was looking into my order and wanted to double check my address. Once my address was confirmed, Mr. Espinoza issued a replacement order leaving the warehouse in 2 business days. I was extremely grateful as I still have a chance to make my deadline. In addition, I received my package on 6/28 including a photo in the location of the delivery which I didn't receive a photo on the first delivery. I've been very busy during this holiday mini vacation catching up all because Mr. Espinoza provided EXCELLENT CUSTOMER SERVICE & SUPPORT! THANK YOU SO MUCH!

Date of experience: June 25, 2025
Melissa M. — Monterey Bay Herb Co. Rep
9 months ago

Hi Donna! What a story—thank you for sharing it with us! We’re so glad Larry could help turn things around in time for your event. It means a lot to hear that our herbs and service are supporting your small business and the thoughtful work you do. Thank you again for giving us a try and sending all our best from MBHC! 🌸


User friendly
September 17, 2024
Previous review

User friendly

Date of experience: September 6, 2024
Georgia
1 review
0 helpful votes
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Bulk herb purchase.
July 16, 2025

Am happy with the products. Am not happy about an extra charge that was added to my master card. I had it removed but it lowered my credit score. The reply to my email from Herb Co. Said that Paypal accidentally placed the charge, but I didn't use Paypal.

Date of experience: June 19, 2025
California
1 review
0 helpful votes
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I am so happy I found this bulk company.
July 16, 2025
Updated review

Wholesale prices, delicious product, packaged really well and in generous supply and clear and helpful descriptions, uses and information on their website. If you're looking to build your home, apothecary Monterey Herb Co is the place to go.

Date of experience: July 6, 2025

Beautiful website, easy to navigate and great product...
April 21, 2025
Previous review

Beautiful website, easy to navigate and great product selection!

Date of experience: April 11, 2025
Texas
1 review
0 helpful votes
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Good
July 16, 2025

I would love free or reduced shipping though especially if spending over $50 or $75 and to repeat customers. Thank you!

Date of experience: July 6, 2025
Nebraska
1 review
0 helpful votes
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Because I am so well stocked with HerbCo products in my mason jars, it is hard to even rake up a bill for $50 and was willing to do that though. But with the $250/$600 minimum, I was frustrated. But I went to RetailMeNot app and got almost $9 off and so my delivery will be about $5 which is ok. Not sure why delivery costs have changed but I do support and appreciate the quality and service of your company.

Date of experience: July 5, 2025
Alabama
1 review
0 helpful votes
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All of the ingredients were fantastic, but a bag of oolong had a corner that was not sealed well so I lost a good bit of it inside the box and on the floor when I pulled the bag out.

Monterey Bay Herb Co. attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 16, 2025
Mississippi
1 review
0 helpful votes
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Great company
July 15, 2025

The herbs are top quality and come well packaged for safety.

Date of experience: July 5, 2025
Colorado
1 review
0 helpful votes
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Perfect service and selection
July 15, 2025
Updated review

Always good selection, quality, and fast fast shipping. Amazing reps if you have to call in for any reason

Date of experience: July 1, 2025

Perfect every time
November 15, 2024
Previous review

Great selection, quick shipping, excellent customer service

Date of experience: November 5, 2024
Texas
1 review
0 helpful votes
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I love the teas
July 15, 2025

I have purchased a few herbal teas from Herbco for the past 3 years and absolutely love them. I will continue to purchase them.

Date of experience: April 8, 2022
North Carolina
1 review
0 helpful votes
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Quality herbs
July 15, 2025
Updated review

I have had nothing but the best experience! Items arrive quickly and of high quality great for tinctures!

Date of experience: January 2, 2025

Easy to use, comparable prices
October 16, 2024
Previous review

Easy to use, comparable prices

Date of experience: October 6, 2024
California
1 review
0 helpful votes
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You guys always have the herbs & spices I need at the best prices. I love that you have organic options as well, thank you😊

Date of experience: July 4, 2025
Florida
1 review
0 helpful votes
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I have always been pleased with the ordering process, quality and shipping speed.

Date of experience: July 4, 2025
Indiana
1 review
0 helpful votes
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It has always been easy to use. And has a wide variety of supplies from me to order.

Date of experience: July 4, 2025
Australia
1 review
0 helpful votes
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We have been able to get difficult to source products at times

Date of experience: July 4, 2025