Monterey Bay Herb Co.

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Monterey Bay Herb Co.

Monterey Bay Herb Co.

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
How would you rate Monterey Bay Herb Co.?
grey stargrey stargrey stargrey stargrey star

Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

17,535 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Tony G.
Unfollow Tony G.
Share Review
Report Review

Best quality and service period
July 20, 2025

I've been buying from MHC for a long time and can't say enough about their quality and service

Date of experience: July 10, 2025
Colorado
1 review
0 helpful votes
Follow Robin H.
Unfollow Robin H.
Share Review
Report Review

Thank you
Fast, affordable, fresh tasting
Not too much over packaging

Date of experience: July 10, 2025
Tennessee
1 review
0 helpful votes
Follow Lauren S.
Unfollow Lauren S.
Share Review
Report Review

Wonderful company & products
July 20, 2025
Updated review

Fast delivery and quality products. Friendly, helpful CS.

Date of experience: July 7, 2025

The website was quick and easy to use the first time,...
December 14, 2024
Previous review

The website was quick and easy to use the first time, not true with many other websites i encounter.

Date of experience: December 4, 2024
Illinois
1 review
0 helpful votes
Follow Catherine G.
Unfollow Catherine G.
Share Review
Report Review

Always a pleasure doing business with Monterey Bay
July 19, 2025
Updated review

A shout out to Tina in customer service. She stayed with me until all was resolved. Excellent customer service.

Date of experience: July 9, 2025

Wasn't easy setting up account
September 17, 2024
Previous review

Wasn't easy setting up account. Kept saying I had an account with you, but I only shared an email with you.

Date of experience: September 7, 2024
Washington
1 review
0 helpful votes
Follow Patti B.
Unfollow Patti B.
Share Review
Report Review

Favorite Botanical Source
July 19, 2025

Great quality. Fast Service and like that its on the west coast... less energy used to ship.

Date of experience: July 9, 2025
New York
1 review
0 helpful votes
Follow Ashley R.
Unfollow Ashley R.
Share Review
Report Review

GREAT 😃
July 19, 2025

Fast shipping, great quality herbs, amazing prices! The website is super easy to navigate and the products are exactly as expected. I love this company!

Date of experience: July 9, 2025
Georgia
1 review
0 helpful votes
Follow Sondra J.
Unfollow Sondra J.
Share Review
Report Review

Thank you for allowing regular lay people to purchase from you without a minimum. I've been my own health advocate this year and your company gives me hope in that journey.

Date of experience: April 28, 2025
Michigan
2 reviews
0 helpful votes
Follow Michelle V.
Unfollow Michelle V.
Share Review
Report Review

Tea drinker now
July 19, 2025

With the great prices and quality of Monterey Bay, we are drinking a lot more herbal teas and experimenting with new ones.

Date of experience: July 9, 2025
Massachusetts
1 review
0 helpful votes
Follow Leslie C.
Unfollow Leslie C.
Share Review
Report Review

Thank you for asking. I don't mean to be ungrateful, but some of the herbs seems extremely low in quality. The dande leaf and arnica were totally brown. I grow herbs and I don't really understand how herbs could look so bad, unless they were super old or handled poorly. I just harvest, dry in a dehydrator, and they maintain bright green vibrancy for at least 2 or 3 years. That's my feedback, again, I appreciate you asking and supplying herbs.

Date of experience: July 9, 2025
Massachusetts
1 review
0 helpful votes
Follow M M.
Unfollow M M.
Share Review
Report Review

Ordered as a Gift!
July 19, 2025

Placed an order as a gift. Order was submitted 3/20 in the morning and fulfilled that same day and arrived in 2 days! I just placed another order today for myself this time.

Date of experience: March 20, 2025
Illinois
1 review
0 helpful votes
Follow Ruffin C.
Unfollow Ruffin C.
Share Review
Report Review

Herb is is everything for me
July 19, 2025

The herbs have changed my life, it helps me to maintain my body and mind sharp. It keeps me away from prescription medications and keep my body healthy

Date of experience: July 8, 2025
Illinois
1 review
0 helpful votes
Follow Michele Y.
Unfollow Michele Y.
Share Review
Report Review

Trusted Resource
July 19, 2025

I continue to return to Monterey Herb Co because they have quality products and excellent customer service.

Date of experience: April 7, 2025
California
1 review
0 helpful votes
Follow Olivia R.
Unfollow Olivia R.
Share Review
Report Review

I'm a regular customer. They give consistently great products and service. I wish every online shopping experience was like this.

Date of experience: July 8, 2025
Illinois
2 reviews
7 helpful votes
Follow R D.
Unfollow R D.
Share Review
Report Review

Quality control concerns.
July 18, 2025
Updated review

Ordering was easy, shipping was quick and delivery on time. Problems with mugwort quality was not as expected- webby and clumpy. Customer service worked well with me and are replacing the product. Fingers crossed!

Date of experience: July 8, 2025

So far it seemed to go well
July 3, 2025
Previous review

So far it seemed to go well. (except for the skullcap I wanted was out of stock :( )

Date of experience: June 23, 2025
Georgia
1 review
0 helpful votes
Follow Beverly C.
Unfollow Beverly C.
Share Review
Report Review

Great company!
July 18, 2025

I've been dealing with Monterey Bay Spice (Herb) Company for more than 20 years. I've never had a pause. Quality is always A1, service is great, and delivery is prompt even across country. Five Stars!

Date of experience: July 8, 2025
Melissa M. Monterey Bay Herb Co. Rep
8 months ago

Hi Beverly! Thank you for sharing your experience—and for sticking with us for over 20 years. That kind of loyalty and support doesn’t go unnoticed, and we’re truly grateful. We’re glad to know the quality and service have consistently met your expectations 🌿🍵☀️ Thanks again and have a wonderful day!

Virginia
1 review
0 helpful votes
Follow Louis S.
Unfollow Louis S.
Share Review
Report Review

Ordering is painless, quick and orders arrive in a day or 2. The previous order feature allows me to find my favorites and place the reorder with confidence.

Date of experience: July 8, 2025
Florida
1 review
0 helpful votes
Follow Jacqueline J.
Unfollow Jacqueline J.
Share Review
Report Review

Awesome
July 18, 2025

Each and every time i come back to order i am satisfied. Never any issues

Date of experience: July 8, 2025
New York
1 review
0 helpful votes
Follow Anne S.
Unfollow Anne S.
Share Review
Report Review

Trustworthy
July 18, 2025
Updated review

Excellent service with a large variety of herbs and roots, so glad I found herb Co!

Date of experience: July 8, 2025

I've never heard of HERBCO BEFORE AND I'M REALLY GLAD...
July 2, 2025
Previous review

I've never heard of HERBCO BEFORE AND I'M REALLY GLAD I FOUND YOU. I DIDN'T THINK I WOULD BE ABLE TO FIND CERTAIN ITEMS ANYWHERE ELSE OTHER THAN MY PREVIOUS SUPPLIER… thank you all so much for offering such a beautiful variety of herbs and spices!

Date of experience: June 21, 2025
New Jersey
1 review
0 helpful votes
Follow Michelle M.
Unfollow Michelle M.
Share Review
Report Review

Dandelion leaf
July 18, 2025
Updated review

Was great! Very easy to order and got here pretty quick! Will order from them again!

Date of experience: July 7, 2025

Dandelion Leaf Order
July 4, 2025
Previous review

Very easy to order herbs & spices that you need! I have enjoyed there products tremendously.

Date of experience: June 23, 2025
California
1 review
0 helpful votes
Follow Lee H.
Unfollow Lee H.
Share Review
Report Review

Great
July 17, 2025

Monterey Bay Herb has an easy, useful, website. Thank you!
Monterey Bay Herb has an easy, useful, website. Thank you!

Date of experience: July 7, 2025