Monterey Bay Herb Co.

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Monterey Bay Herb Co.Reviews 5,515

4.8

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From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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17,032 reviews

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Florida
1 review
0 helpful votes
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Tried put in the order and it was canceled
July 20, 2025
Updated review

Tried put in the order and it was canceled. I put my address in the proper area but for some reason it was not in with the order when was placed and my order was cancelled.

Date of experience: July 10, 2025

I could not use PayPal
July 6, 2025
Previous review

I could not use PayPal. Tried for almost a week.

Date of experience: June 25, 2025
Washington
1 review
0 helpful votes
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Fastest delivery in their field!
July 20, 2025

Love this company, the fastest shipping out there. Quality products that are amazing, fresh and almost always in stock, way better than the competition! Love my Herb Co

Date of experience: July 10, 2025
California
1 review
0 helpful votes
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Where have you been all my life!
July 20, 2025

Everything perfect! Quality, price, shipping, packaging…wonderful!

Date of experience: July 10, 2025
Montana
1 review
0 helpful votes
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Cool
July 20, 2025

I love my apothecary, my tea, and my people on the rocks and the sea and eternity greeting we when welcomed back to outer space

Date of experience: July 4, 2025
Wisconsin
1 review
0 helpful votes
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Wonderful products at good prices.
July 20, 2025
Updated review

I love the ease of ordering, quality and pricing. I use these herbs for my horses. I have several rescues and seniors with special needs. These herbs help keep them healthy and comfortable. I have referred this company to many of my horse friends.

Date of experience: July 10, 2025

I found this website easy to navigate, search for products...
November 24, 2024
Previous review

I found this website easy to navigate, search for products and create an account. I appreciated the 15% welcome discount as a new customer.

Looking forward to receiving my products in a timely fashion.

Date of experience: December 1, 2024
California
1 review
0 helpful votes
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Best quality and service period
July 20, 2025

I've been buying from MHC for a long time and can't say enough about their quality and service

Date of experience: July 10, 2025
Colorado
1 review
0 helpful votes
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Thank you
Fast, affordable, fresh tasting
Not too much over packaging

Date of experience: July 10, 2025
Tennessee
1 review
0 helpful votes
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Wonderful company & products
July 20, 2025
Updated review

Fast delivery and quality products. Friendly, helpful CS.

Date of experience: July 7, 2025

The website was quick and easy to use the first time,...
December 14, 2024
Previous review

The website was quick and easy to use the first time, not true with many other websites i encounter.

Date of experience: December 4, 2024
Illinois
1 review
0 helpful votes
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Always a pleasure doing business with Monterey Bay
July 19, 2025
Updated review

A shout out to Tina in customer service. She stayed with me until all was resolved. Excellent customer service.

Date of experience: July 9, 2025

Wasn't easy setting up account
September 17, 2024
Previous review

Wasn't easy setting up account. Kept saying I had an account with you, but I only shared an email with you.

Date of experience: September 7, 2024
Washington
1 review
0 helpful votes
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Favorite Botanical Source
July 19, 2025

Great quality. Fast Service and like that its on the west coast... less energy used to ship.

Date of experience: July 9, 2025
New York
1 review
0 helpful votes
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GREAT 😃
July 19, 2025

Fast shipping, great quality herbs, amazing prices! The website is super easy to navigate and the products are exactly as expected. I love this company!

Date of experience: July 9, 2025
Georgia
1 review
0 helpful votes
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Thank you for allowing regular lay people to purchase from you without a minimum. I've been my own health advocate this year and your company gives me hope in that journey.

Date of experience: April 28, 2025
Michigan
2 reviews
0 helpful votes
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Tea drinker now
July 19, 2025

With the great prices and quality of Monterey Bay, we are drinking a lot more herbal teas and experimenting with new ones.

Date of experience: July 9, 2025
Massachusetts
1 review
0 helpful votes
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Thank you for asking. I don't mean to be ungrateful, but some of the herbs seems extremely low in quality. The dande leaf and arnica were totally brown. I grow herbs and I don't really understand how herbs could look so bad, unless they were super old or handled poorly. I just harvest, dry in a dehydrator, and they maintain bright green vibrancy for at least 2 or 3 years. That's my feedback, again, I appreciate you asking and supplying herbs.

Date of experience: July 9, 2025
Massachusetts
1 review
0 helpful votes
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Ordered as a Gift!
July 19, 2025

Placed an order as a gift. Order was submitted 3/20 in the morning and fulfilled that same day and arrived in 2 days! I just placed another order today for myself this time.

Date of experience: March 20, 2025
Illinois
1 review
0 helpful votes
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Herb is is everything for me
July 19, 2025

The herbs have changed my life, it helps me to maintain my body and mind sharp. It keeps me away from prescription medications and keep my body healthy

Date of experience: July 8, 2025
Illinois
1 review
0 helpful votes
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Trusted Resource
July 19, 2025

I continue to return to Monterey Herb Co because they have quality products and excellent customer service.

Date of experience: April 7, 2025
New Mexico
1 review
0 helpful votes
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Great company!
July 19, 2025
Updated review

It was easy to find what I was looking for online and easy to order. The quality is much better than what I can find living out of state.

Date of experience: July 8, 2025

Easy and quick
December 12, 2024
Previous review

I logged in, found what I wanted (which I've ordered before) and placed my usual order. It was quick and easy. And, now I have to type more words because this site requires 50 words to describe my simple, somewhat boring experience. Happy Holidays!

Date of experience: December 2, 2024
California
1 review
0 helpful votes
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I'm a regular customer. They give consistently great products and service. I wish every online shopping experience was like this.

Date of experience: July 8, 2025
Illinois
2 reviews
7 helpful votes
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Quality control concerns.
July 18, 2025
Updated review

Ordering was easy, shipping was quick and delivery on time. Problems with mugwort quality was not as expected- webby and clumpy. Customer service worked well with me and are replacing the product. Fingers crossed!

Date of experience: July 8, 2025

So far it seemed to go well
July 3, 2025
Previous review

So far it seemed to go well. (except for the skullcap I wanted was out of stock :( )

Date of experience: June 23, 2025