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Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.
Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
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Tried put in the order and it was canceled. I put my address in the proper area but for some reason it was not in with the order when was placed and my order was cancelled.
Love this company, the fastest shipping out there. Quality products that are amazing, fresh and almost always in stock, way better than the competition! Love my Herb Co
Everything perfect! Quality, price, shipping, packaging…wonderful!
I love the ease of ordering, quality and pricing. I use these herbs for my horses. I have several rescues and seniors with special needs. These herbs help keep them healthy and comfortable. I have referred this company to many of my horse friends.
I found this website easy to navigate, search for products and create an account. I appreciated the 15% welcome discount as a new customer.
Looking forward to receiving my products in a timely fashion.
I've been buying from MHC for a long time and can't say enough about their quality and service
Thank you
Fast, affordable, fresh tasting
Not too much over packaging
Fast delivery and quality products. Friendly, helpful CS.
The website was quick and easy to use the first time, not true with many other websites i encounter.
A shout out to Tina in customer service. She stayed with me until all was resolved. Excellent customer service.
Wasn't easy setting up account. Kept saying I had an account with you, but I only shared an email with you.
Great quality. Fast Service and like that its on the west coast... less energy used to ship.
Fast shipping, great quality herbs, amazing prices! The website is super easy to navigate and the products are exactly as expected. I love this company!
Thank you for allowing regular lay people to purchase from you without a minimum. I've been my own health advocate this year and your company gives me hope in that journey.
With the great prices and quality of Monterey Bay, we are drinking a lot more herbal teas and experimenting with new ones.
Thank you for asking. I don't mean to be ungrateful, but some of the herbs seems extremely low in quality. The dande leaf and arnica were totally brown. I grow herbs and I don't really understand how herbs could look so bad, unless they were super old or handled poorly. I just harvest, dry in a dehydrator, and they maintain bright green vibrancy for at least 2 or 3 years. That's my feedback, again, I appreciate you asking and supplying herbs.
Placed an order as a gift. Order was submitted 3/20 in the morning and fulfilled that same day and arrived in 2 days! I just placed another order today for myself this time.
The herbs have changed my life, it helps me to maintain my body and mind sharp. It keeps me away from prescription medications and keep my body healthy
I continue to return to Monterey Herb Co because they have quality products and excellent customer service.
It was easy to find what I was looking for online and easy to order. The quality is much better than what I can find living out of state.
I logged in, found what I wanted (which I've ordered before) and placed my usual order. It was quick and easy. And, now I have to type more words because this site requires 50 words to describe my simple, somewhat boring experience. Happy Holidays!
I'm a regular customer. They give consistently great products and service. I wish every online shopping experience was like this.
Ordering was easy, shipping was quick and delivery on time. Problems with mugwort quality was not as expected- webby and clumpy. Customer service worked well with me and are replacing the product. Fingers crossed!
So far it seemed to go well. (except for the skullcap I wanted was out of stock :( )
Answer: Hey there Robert! We do have several pages and places where you can find uses for the herbs and spices on our site but I will include links here to two spots on our website that I find to be very helpful. The first link is for our "Herbal Insights" page. This page has many different articles you can look at that speak to uses of the herbs and spices we sell, including history of the plants. ---> https://www.herbco.com/s-2842-herbal-insights.aspx The second link is to our "Recipes" page. This page has a list of many recipes that you can make with the products we sell! ---> https://www.herbco.com/s-799-recipes.aspx I hope this helps and thanks for your question! If you have any additional questions or concerns, you can also give us a ring at 1-800-500-6148. Hope you have a great rest of your day!
Answer: No, they do not. They are 100% mushroom. Our site lists the ingredients for all of our products, so if you have any hesitation on an item, make sure to look under the picture of the item for some extra information, including the country of origin! Hope this helps! Have a great day!
Answer: Hello, We try and ship within 2-3 business days. Once shipped you should receive tracking information to the email provided.
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