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Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.
Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.
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All the products were listed clearly with relevant information. Everything came quickly and well packaged. 10/10 experience!
Really easy to buy and very informative
Bulk tea for a good price. Cant find it anywhere online for pounds and its price
Bulk tea herbs worth buying in bulk. Not many others sell teas in bulk.
Good I can never get all the herbs I need for different tonics, because you are always out of the very ones I need
God gave us herbs for the healing of the nations! I am extremely grateful and thankful to God for using you all to help countless people to live healthier lives!
The website is fully accessible to screen readers and has wonderful descriptions of the products. Products are high quality and safe to use when sharing with my friends who have nut allergies. Shipping through UPS was disappointing; they left the package in the walkway outside my door and I fell on it taking the dog outside. When made aware of the situation, they pushed the culpability back on me for not guessing the carrier would do such a thing expecting me to put up notes on all the doors to my home announcing to everyone that I am blind and putting myself at risk of being targeted by low-lifes who would then know I am vulnerable.
Website is accessible to my screen reader. I am able to find the information and products I need to maintain my healthy lifestyle and treat my infirmities.
I never had an issue with these products they always seen to be fresh and the delivery doesn't take as long as other companies.
The website was so easy to navigate and the product line is the best.
Always great quality of herbs and roots. I purchase these for my small business and im never disappoint in the amount or quality of products purchased. They are also very competitive and very fairly priced for the quantity you recieve. I only have 1 thing that I wish we could change, and thats the amount you need to purchase $250 worth of products for free shipping. In my opinion thats kinda high for small business who dont always need that high of an amount when making an order. Other than that, I highly recommend any product you need that they have to take the chance. You won't be disappointed!
As always, this company delivers! Quality herbs and blends. Now resealable bags (yay)! Super fast shipping!
This is the only place I will ever order my herbs from for delicious tea.
I love the products and prices. Also, the customer service is excellent. I'm hooked.
Fast delivery too! Great communication on my orders. Will shop again!
I run a business that deals in herbal remedies. This has been the best place I have found that has almost everything I need. Only a few herbs I tried to find you didn't have.
I love the vast array of herbs and flowers offered. I am a new company, and my first purchase left quite the impression for care of the herbs. Thank you.
Monterey Bay Herb Co will spam you with marketing emails, follow up reviews, sales pitches! DO NOT BUY FROM THEM
Good good good good good good good good good good good good good
Always order from Monterey Bay. Sometimes they are out of herbs and I have to search for them.
It has been such a pleasure to purchase from Monterey Bay Herb Co. Over the past several years. Everything from spices, to herbs, to teas, and accessories have found a home with me, and the delight they have brought from the quality of the products has been lovely. Each year I purchase the Bay leaves and they always arrived whole and in good condition. Unfortunately, this time, each of the two bags contained about 1/4 of the product crushed or in nearly powdered condition. Very sad.
As a customer for many years now, the products are always exceptional.
Needed help, got excellent help, went back and bought what I needed.
I ordered tea which I thought was a product of the Metropolitan tea company. At the same time I ordered the tea from a company in Canada. Not the same. I've been drinking Metropolitan tea for years. What came from this company... if it's originally from Metropolitan at all... has been repackaged and mishandled. It's not drinkable, I threw it away.
I received bitter burdock root. Had ti throw away 7 other herbs that I mixed with the burdock root. Customer service told me since I didn't take pictures, nothing can be done. Now, I know. I still will order for Monterey Spice, because I have always been satisfied in the past.
Had trouble placing the order on line, however, the person answering the phone was terrific, very patient and stayed with us till the end.
Answer: Hey there Robert! We do have several pages and places where you can find uses for the herbs and spices on our site but I will include links here to two spots on our website that I find to be very helpful. The first link is for our "Herbal Insights" page. This page has many different articles you can look at that speak to uses of the herbs and spices we sell, including history of the plants. ---> https://www.herbco.com/s-2842-herbal-insights.aspx The second link is to our "Recipes" page. This page has a list of many recipes that you can make with the products we sell! ---> https://www.herbco.com/s-799-recipes.aspx I hope this helps and thanks for your question! If you have any additional questions or concerns, you can also give us a ring at 1-800-500-6148. Hope you have a great rest of your day!
Answer: No, they do not. They are 100% mushroom. Our site lists the ingredients for all of our products, so if you have any hesitation on an item, make sure to look under the picture of the item for some extra information, including the country of origin! Hope this helps! Have a great day!
Answer: Hello, We try and ship within 2-3 business days. Once shipped you should receive tracking information to the email provided.
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Hello Diane! Thank you for sharing your feedback. I’m sorry to hear the tea wasn’t what you expected. I do want to mention that we aren’t affiliated with the Metropolitan Tea Company and don’t carry their teas. All of our teas are sourced and packaged through our own process, which can sometimes differ from other brands. I wish we’d had the chance to connect before your order so I could have helped confirm the details and make sure you found something you’d enjoy. I’m sorry this experience didn’t meet your expectations, but I truly appreciate you giving us a try. Wishing you a wonderful day!