Monterey Bay Herb Co.

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Monterey Bay Herb Co.Reviews 5,512

4.8

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From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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17,031 reviews

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Texas
1 review
0 helpful votes
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Excellent company to buy from
August 28, 2025
Updated review

All the products were listed clearly with relevant information. Everything came quickly and well packaged. 10/10 experience!

Date of experience: August 18, 2025

Really easy to buy and very informative
August 10, 2025
Previous review

Really easy to buy and very informative

Date of experience: July 31, 2025
New York
1 review
0 helpful votes
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Bulk tea for decent price
August 28, 2025
Updated review

Bulk tea for a good price. Cant find it anywhere online for pounds and its price

Date of experience: August 18, 2025

Alot of bulk herbs. Especially tea herbs
February 21, 2025
Previous review

Bulk tea herbs worth buying in bulk. Not many others sell teas in bulk.

Date of experience: February 10, 2025
West Virginia
1 review
0 helpful votes
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Ratings
August 28, 2025
Updated review

Good I can never get all the herbs I need for different tonics, because you are always out of the very ones I need

Date of experience: August 18, 2025

Overall good herbs
December 23, 2024
Previous review

God gave us herbs for the healing of the nations! I am extremely grateful and thankful to God for using you all to help countless people to live healthier lives!

Date of experience: December 13, 2024
Minnesota
1 review
0 helpful votes
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The website is fully accessible to screen readers and has wonderful descriptions of the products. Products are high quality and safe to use when sharing with my friends who have nut allergies. Shipping through UPS was disappointing; they left the package in the walkway outside my door and I fell on it taking the dog outside. When made aware of the situation, they pushed the culpability back on me for not guessing the carrier would do such a thing expecting me to put up notes on all the doors to my home announcing to everyone that I am blind and putting myself at risk of being targeted by low-lifes who would then know I am vulnerable.

Date of experience: August 17, 2025

Reliable and trustworthy quality and service
July 25, 2025
Previous review

Website is accessible to my screen reader. I am able to find the information and products I need to maintain my healthy lifestyle and treat my infirmities.

Date of experience: July 15, 2025
California
1 review
0 helpful votes
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Great Products
August 27, 2025

I never had an issue with these products they always seen to be fresh and the delivery doesn't take as long as other companies.

Date of experience: August 17, 2025
Florida
2 reviews
0 helpful votes
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I love the extensive product line Monterey Bay has.
August 27, 2025
Updated review

The website was so easy to navigate and the product line is the best.

Date of experience: August 17, 2025

Easy to navigate
August 13, 2025
Previous review

Easy to navigate.

Date of experience: August 3, 2025
Florida
1 review
0 helpful votes
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Great herbs and roots
August 27, 2025

Always great quality of herbs and roots. I purchase these for my small business and im never disappoint in the amount or quality of products purchased. They are also very competitive and very fairly priced for the quantity you recieve. I only have 1 thing that I wish we could change, and thats the amount you need to purchase $250 worth of products for free shipping. In my opinion thats kinda high for small business who dont always need that high of an amount when making an order. Other than that, I highly recommend any product you need that they have to take the chance. You won't be disappointed!

Date of experience: August 16, 2025
California
1 review
0 helpful votes
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Always happy with my purchases
August 27, 2025

As always, this company delivers! Quality herbs and blends. Now resealable bags (yay)! Super fast shipping!

Date of experience: August 16, 2025
Texas
1 review
0 helpful votes
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Freshest herbs ever.
August 27, 2025

This is the only place I will ever order my herbs from for delicious tea.

Date of experience: August 16, 2025
Tennessee
1 review
0 helpful votes
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I plan to return again and again
August 26, 2025

I love the products and prices. Also, the customer service is excellent. I'm hooked.

Date of experience: August 16, 2025
Florida
1 review
0 helpful votes
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Fast
August 26, 2025
Updated review

Fast delivery too! Great communication on my orders. Will shop again!

Date of experience: August 16, 2025

Amazing herbs!
July 9, 2025
Previous review

I run a business that deals in herbal remedies. This has been the best place I have found that has almost everything I need. Only a few herbs I tried to find you didn't have.

Date of experience: June 28, 2025
Iowa
1 review
0 helpful votes
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First Purchase
August 26, 2025

I love the vast array of herbs and flowers offered. I am a new company, and my first purchase left quite the impression for care of the herbs. Thank you.

Date of experience: June 30, 2025
Japan
1 review
0 helpful votes
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SPAM SPAM SPAM SPAM
August 26, 2025

Monterey Bay Herb Co will spam you with marketing emails, follow up reviews, sales pitches! DO NOT BUY FROM THEM

Date of experience: August 16, 2025
California
1 review
0 helpful votes
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Good
August 26, 2025

Good good good good good good good good good good good good good

Date of experience: August 16, 2025
California
1 review
0 helpful votes
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Good quality herbs
August 25, 2025

Always order from Monterey Bay. Sometimes they are out of herbs and I have to search for them.

Date of experience: August 15, 2025
Alabama
1 review
0 helpful votes
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It has been such a pleasure to purchase from Monterey Bay Herb Co. Over the past several years. Everything from spices, to herbs, to teas, and accessories have found a home with me, and the delight they have brought from the quality of the products has been lovely. Each year I purchase the Bay leaves and they always arrived whole and in good condition. Unfortunately, this time, each of the two bags contained about 1/4 of the product crushed or in nearly powdered condition. Very sad.

Date of experience: August 15, 2025

Years oof goodness
August 11, 2025
Previous review

As a customer for many years now, the products are always exceptional.

Date of experience: August 1, 2025
Tennessee
1 review
0 helpful votes
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Best herbal company
August 25, 2025

Needed help, got excellent help, went back and bought what I needed.

Date of experience: August 15, 2025
California
1 review
0 helpful votes
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Disappointing
August 25, 2025

I ordered tea which I thought was a product of the Metropolitan tea company. At the same time I ordered the tea from a company in Canada. Not the same. I've been drinking Metropolitan tea for years. What came from this company... if it's originally from Metropolitan at all... has been repackaged and mishandled. It's not drinkable, I threw it away.

Date of experience: August 15, 2025
Melissa M. — Monterey Bay Herb Co. Rep
6 months ago

Hello Diane! Thank you for sharing your feedback. I’m sorry to hear the tea wasn’t what you expected. I do want to mention that we aren’t affiliated with the Metropolitan Tea Company and don’t carry their teas. All of our teas are sourced and packaged through our own process, which can sometimes differ from other brands. I wish we’d had the chance to connect before your order so I could have helped confirm the details and make sure you found something you’d enjoy. I’m sorry this experience didn’t meet your expectations, but I truly appreciate you giving us a try. Wishing you a wonderful day!

Arizona
1 review
0 helpful votes
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Bad Burdock Root
August 25, 2025

I received bitter burdock root. Had ti throw away 7 other herbs that I mixed with the burdock root. Customer service told me since I didn't take pictures, nothing can be done. Now, I know. I still will order for Monterey Spice, because I have always been satisfied in the past.

Date of experience: August 15, 2025
Michigan
1 review
0 helpful votes
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Great experience
August 25, 2025

Had trouble placing the order on line, however, the person answering the phone was terrific, very patient and stayed with us till the end.

Date of experience: August 15, 2025