Monterey Bay Herb Co.

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Monterey Bay Herb Co.

4.8

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From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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17,516 reviews

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Arizona
1 review
0 helpful votes
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.
October 21, 2025
Updated review

...

Date of experience: October 11, 2025

My first purchase from you
October 7, 2025
Previous review

My first purchase from you. Fingers crossed...

Date of experience: September 27, 2025
Mississippi
1 review
0 helpful votes
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Really pleased with my order
October 21, 2025

I ordered a few herbs to test the quality and delivery speed. Both were great. This will definitely is my new source for herbs. Packaging was great as well.

Date of experience: October 11, 2025
California
1 review
0 helpful votes
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Fastest Most Trustworthy Company with High Quality Herbs
October 21, 2025
Updated review

I've purchased from many different well known herb sellers and Monterey Bay Herb Co is the best. The quality of their herbs seems as good or better than the others. Their turn around time is the best; from order to shipping is fast (some others take a while). The bags are stuffed with herbs, I don't even bother to re-weigh them; while with some others I have had some bags a bit under weight. Monterey Bay Herb Co has great customer service; once USPS lost my order and MBHC did not hesitate to send me out my order again immediately and they send it via UPS with faster delivery; honestly I was amazed; felt like I travelled back in time when companies actually cared about their customers. I hope they keep being a great company.

Date of experience: October 11, 2025
Melissa M. Monterey Bay Herb Co. Rep
5 months ago

Hey there, Lazaro! Your review just put a huge smile on our faces! ✨ We’re so happy to hear our herbs, thoughtful packaging, and fast shipping still impress. Losing an order is never fun, but we’re glad we could make it right and bring a little “back in the day” customer care your way. Thanks for sticking with us — we can’t wait to keep delighting you with herbs, spices, and good vibes! 🍃


Great service, fast shipping, great products
October 3, 2025
Previous review

I ordered $100 worth of herbs and USPS said they couldn't locate them when they were a day away from arriving. A few days later I called Monterey Bay Herb Company; they decided to resend everything and with faster shipping. The herbs arrived quickly and were great quality. Later the "lost" package arrived; I called them and they let me keep them. What a great experience; unmatched by any other company.

Date of experience: February 12, 2025
Texas
1 review
0 helpful votes
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Great customer service
October 20, 2025

Fast shipping and when I called about my order a live representative was able to take my call promptly. He was able to address my concerns.

Date of experience: October 10, 2025
New York
1 review
0 helpful votes
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Great Quality Herbs
October 20, 2025

I have used Herb Co. For several years (since 2019), and they always provide high-quality teas and herbs. Have recommended this company to many of my friends and small businesses.

Date of experience: September 10, 2019
Connecticut
1 review
0 helpful votes
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Good but I could have used more help
October 19, 2025
Updated review

I had called to place my order because technology is not my strong suit. I was ready to explain and ask if she could walk me through it.
But she just ask how much my order was and said you have to go inline. I didn't place order then but after seeing how easy Amazon was to order from Amazon was, I started ordering online at other places, then I remembered that I liked some of your products so I tried again and it worked!

Date of experience: October 9, 2025

Amazing herbal selection!
April 18, 2025
Previous review

When I need assistance I'm always met with
Pleasantry. I love that I can order sizes that are right
For me and my son. It's just the two of us! 😊

Date of experience: March 31, 2025
New York
1 review
0 helpful votes
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Best teas
October 19, 2025

The only complaint would be the shipping cost. Other than that, they provide many choices of high quality teas, bulk and other.

Date of experience: October 9, 2025
West Virginia
1 review
0 helpful votes
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Great
October 19, 2025

I ordered linden and it arrived fast and was at a good price point. The linden seems to be of high quality and the tea i make with it delicious.

Date of experience: October 9, 2025
GB
1 review
0 helpful votes
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Herbs to Oregon
October 18, 2025
Updated review

Delivery to my address worked well and the product is excellent, but I could never see how to input a different address for delivery to someone else.

Date of experience: October 8, 2025

Please don't ask for feedback so early in our relationship
October 4, 2025
Previous review

Please don't ask for feedback so early in our relationship

Date of experience: September 24, 2025
Colorado
1 review
0 helpful votes
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Poor Customer Service
October 16, 2025

I sent an inquiry regarding the Earl and I was told that she did know how it tasted, but a co worker liked the conventional better. No kind of resolve or what can we do for you offered.

Date of experience: October 6, 2025
Kentucky
1 review
0 helpful votes
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Always excellent
October 16, 2025
Updated review

I've been purchasing bulk, loose green tea from Herb Co for years. Never any issues w/ quality. Plus, it arrives fast and well-packed. I've purchased many smaller herb teas (in bags) as well and they've also been very high quality.

Date of experience: October 6, 2025

Consistently excellent
November 15, 2024
Previous review

Always arrives quickly, fresh, well packaged. Very pleased customer for nearly a decade now!

Date of experience: November 5, 2024
North Carolina
1 review
0 helpful votes
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FABULOUS!
October 16, 2025

I have no complaints! Website is user friendly, self explanatory. Shipments come in great condition. The herbs are WONDERFUL! I placed a larger order earlier this year. This is my 2nd restock. I just started a business this year.

Date of experience: October 6, 2025
Nevada
2 reviews
1 helpful vote
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Love the spices and teas
October 14, 2025

The spice mixes are amazing and the teas are incredible. Can't beat the pricing when you compare it to a small store bought bottle.

Date of experience: October 4, 2025
Georgia
1 review
0 helpful votes
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Fresh, quality herbs and spices!
October 14, 2025
Updated review

The website is easy to navigate, and the products are top quality! I always look forward to my delivery. The herbs make delicious teas and the spices add delicious flavor to my foods.

Date of experience: October 4, 2025

Great selections on organic products!
February 28, 2025
Previous review

Great selections on organic products!

Date of experience: February 18, 2025
Illinois
1 review
0 helpful votes
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Never had any issues
October 13, 2025

Delivery is generally about 5 days for me, and thats even in rural Indiana. All products I've received have been excellent from secure packaging, to the great quality of the herbs, the prices are fantastic too, overall, this company is the only one I recommend to anyone that asks about bulk herbs or spices.

Date of experience: October 3, 2025
California
1 review
0 helpful votes
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I've been ordering from this company for some time now and have found their tea, spices, and shipping to be outstanding. I've tried many others only to be disappointed by comparison.

Date of experience: October 3, 2025
California
1 review
0 helpful votes
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Satisfied customer
October 13, 2025
Updated review

Quick shipping time which I appreciate, have been ordering for years, and literally only one negative customer service issue, which was dealt with.

Date of experience: October 2, 2025

Ordered item, quick ship
September 28, 2025
Previous review

Easy ordering process, quick ship.

Date of experience: September 18, 2025
California
1 review
0 helpful votes
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A Plus for Consumers
October 13, 2025
Updated review

Monterey Bay Herb Co. Offers a wide range of herbs/herbal products, including organic, for consumers. The website is informative and easy-to-navigate. I welcome the fact that copies of certificate of analyses of ordered items are available upon request. Thanks, MBHC!

Date of experience: October 2, 2025

Very Customer Friendly
November 15, 2024
Previous review

The Monterey Bay Spice Company website is easy to navigate. I found staff very helpful when I called with a product question.

Date of experience: November 4, 2024
Florida
1 review
0 helpful votes
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Love the site
October 13, 2025

Hard to get shipping details. Doesnt offer any points or discounts. We purchase a lot from here, would like to see some type of loyal customer program.

Date of experience: October 2, 2025
Pennsylvania
1 review
0 helpful votes
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Great company and products
October 12, 2025
Updated review

I've been ordering for years. Quality of the products are high [although the Frankincense are huge chunks used to be small pieces], over this past year availability hasn't always been in stock items and shipping is much slower-average 10 days to previous 5. Will continue to do business with.

Date of experience: October 2, 2025

Herbs bought and used for horses
April 25, 2025
Previous review

Appreciate the higher quality than horse specific supplements

Date of experience: April 15, 2025