Monterey Bay Herb Co.

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Monterey Bay Herb Co.Reviews 5,506

4.8

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From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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17,016 reviews

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Massachusetts
2 reviews
0 helpful votes
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The paper tea bags I bought require applying heat with an iron and are thus useless. I recommend carrying a different style teabag.

Date of experience: September 9, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Alyson, we appreciate your feedback and your support. We are working on lowering the free shipping threshold so that smaller orders can benefit from this as well.

California
1 review
0 helpful votes
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Easy to navigate through website and quick delivery

Date of experience: September 9, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Georgi, thank you for your review. We appreciate your feedback and your support.

Maryland
1 review
0 helpful votes
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Fast shipping and reasonable prices
September 9, 2021

Fast shipping and reasonable prices. I have ordered from them and they are in-stock everytime.

Date of experience: September 9, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Ameera, thank you for your review.

Alabama
1 review
0 helpful votes
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Sorry your out of some of the things I needed, Still the experience was pleasant. Love your products.

Date of experience: September 9, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Michael, thank you for your review. You can request restock notifications by adding your email on the envelope button next to the out of stock item.

Tennessee
1 review
0 helpful votes
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The only place we order our tea in bulk from! The best!

Date of experience: September 9, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Crissandra, we're so happy to hear you enjoy our teas. Thank you so much for your review and your support.

California
1 review
0 helpful votes
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Excellent customer service
September 9, 2021

Excellent customer service. Product package carefully and good turn around time in receiving shipment.

Date of experience: September 8, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Patricia, thank you for your feedback and your support.

Virginia
2 reviews
0 helpful votes
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Herb co
September 9, 2021

Herb co. Is the best place to shop for herbs! They have the comparable prices on there merchandise and good quality. I have enjoyed my shopping experience with Monterey spice.

Date of experience: September 8, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Sean, thank you so much for your review! We really appreciate your feedback and your support.

California
1 review
0 helpful votes
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IF YOUR PRODUCT IS AS NICE AS YOUR SHOPPING AND CHECK OUT YOU HAVE MY BUSINESS, ALL THE BEST, ROBERT

Date of experience: September 8, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Robert, thank you so much for your review. We appreciate your feedback and your support.

New Mexico
1 review
0 helpful votes
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Found most of my supplies at decent prices. Although Shipping costs were high, it didn't take long to receive. I am happy with my purchase.

Date of experience: September 8, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Pauline, thank you for your review.

Pennsylvania
1 review
0 helpful votes
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So many delicious options!
September 8, 2021

So many delicious options! Easy to use site. Love the fact sheets!

Date of experience: September 8, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Lynne, we're happy to hear the site was easy to navigate. Thank you so much for your review and your support.

North Carolina
1 review
0 helpful votes
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This was a very easy process
September 8, 2021

This was a very easy process. I quickly found what I was looking for, it was shipped very quickly.

Date of experience: September 8, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Phil, thank you so much for your review. We appreciate your support.

Arizona
2 reviews
0 helpful votes
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Excellent!
September 8, 2021

Excellent! I always enjoy shopping with Monterey Bay Spice Co!

Date of experience: September 7, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Paisley, thank you so much for your review.

California
2 reviews
0 helpful votes
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The online site was easy to scroll down and see what products were offered. Hi

Date of experience: September 7, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Mauro, thank you so much for your review.

California
1 review
0 helpful votes
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I like that the website has a lot of information about...
September 7, 2021
Updated review

I like that the website has a lot of information about each herb/spice along with suggesting other herbs and spices that pair well.

Date of experience: September 7, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Jim, thank you so much for your review! We appreciate your support and we hope to see you back soon.


I put 14 items in my shopping cart, then signed in...
October 3, 2021
Previous review

I put 14 items in my shopping cart, then signed in and all 14 items were gone, I had to re-enter them after signing in to complete my order.

Date of experience: September 3, 2021
Georgia
1 review
0 helpful votes
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Always Smooth
September 7, 2021

Always Smooth. I love the prompt shipment. LOVE IT

Date of experience: September 7, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Tolanda, thank you so much for your review!

Florida
1 review
0 helpful votes
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Easy to check out great products will definitely order again

Date of experience: September 6, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Antonio, thank you for your review.

California
1 review
0 helpful votes
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Great product!
September 6, 2021

Great product! It will be better with a cheaper shipping.

Date of experience: September 6, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Yanick, thank you for your review.

Indiana
1 review
0 helpful votes
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Amazing and efficient
September 5, 2021

Amazing and efficient. Great price for the quality and size.

Date of experience: September 5, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Renata, thank you so much for your review! We appreciate the feedback.

North Carolina
1 review
0 helpful votes
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I'm glad I found you guys as an herbal student I'm sometimes not able to find certain things needed for tinctures but you have it all!
"Customer for life!"

Date of experience: September 4, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Elo, we're so happy to hear that! Thank you so much for your review and your support.

Texas
1 review
0 helpful votes
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It was easy just wished shipping didn't cost so much. I paid 35.00 to get the product. Almost more then the cost of the products I ordered.

Date of experience: September 3, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Joanne, thank you for your review!