Monterey Bay Herb Co.

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Monterey Bay Herb Co.

4.8

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From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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17,589 reviews

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New Mexico
1 review
0 helpful votes
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What I wanted from your wholesale catalog was not all on your website... why?

Date of experience: November 16, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Rita, thank you for your purchase. We only release our catalogs once a year in January resulting in a lot of things not matching up to what we have on our website. We update/change our whole sale products throughout the year so the best way to see the most updated information or what is actually available would be on the website. We unfortunately will be discontinuing the catalogs beginning 2022 for this reason. If you have any further questions, please let us know.

Texas
1 review
0 helpful votes
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Excellent products and service
November 14, 2021

Excellent products and service. I have ordered suma rt powder, ginseng, turmeric and ashwanganda. They all arrived promptly and were top shelf herbs.

Date of experience: November 14, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Robert, we're glad to know you are satisfied with our wholesale products and our service. Thank you for your purchase and for your review.

Arizona
1 review
0 helpful votes
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The site is easy and quick to use
November 14, 2021

The site is easy and quick to use. The product is very good looking and it smells really fresh.

Date of experience: November 14, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Sandra, we're glad to know the website was easy to use to place your order. Thank you for your purchase and for your review.

Colorado
1 review
0 helpful votes
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Great options, exceptional quality and easy checkout

Date of experience: November 14, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Shane, we're so glad to know you had a pleasant shopping experience and that you found our wholesale products satisfactory. Thank you for your purchase and for your review.

Oregon
2 reviews
0 helpful votes
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I am not well versed in navigating sites. There seems to be lots to read and search through to get to what I am looking for.

Date of experience: November 12, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Sydney, thank you for your purchase. If you know what you are looking for, you can type in the name of the product in the search bar and it will take you directly to the product, saving you time.

Utah
1 review
0 helpful votes
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Great so far
November 12, 2021

Great so far. The product arrived quickly and is totally worth it! I look forward to buying more

Date of experience: November 12, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi America, we're glad to know your shopping experience was satisfactory. Thank you for your purchase and for your review.

New York
1 review
0 helpful votes
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Can't change billing address!
November 11, 2021

Can't change billing address! Otherwise a pleasant experience

Date of experience: November 11, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Jonathan, thank you for your purchase. You have the option to update your billing address in your account under the section "ADDRESS BOOK".

Arizona
1 review
0 helpful votes
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Website is good, 1st order
November 10, 2021

Website is good, 1st order. Boy freight is high, but all things consider now after receiving it met my expectations, Which almost never happen. Thank You

Date of experience: November 10, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Troy, welcome and thank you for your purchase! We're so happy we could be of service to you. We understand your concern with the shipping rates and we have actually lowered the threshold for free shipping so smaller orders can benefit from this option now.

Hawaii
1 review
0 helpful votes
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Love Monterey Bay Herb Co
November 10, 2021

Love Monterey Bay Herb Co. All their products are fresh, well preserved and delicious.

Date of experience: November 10, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Stephanie, we're glad to know you're satisfied with our wholesale products and our service. Thank you for your purchase and for your review.

New York
3 reviews
0 helpful votes
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Easy to find the herbs I was looking for. The price of the herbs I chose was reasonable, shipping however was a bit expensive as my order was small.

Date of experience: November 9, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Susan, we're glad to know you found our wholesale products and our service satisfactory. We understand your concern with the shipping rates, we are continuing to work with our shipping providers to get the best shipping cost while keeping our wholesale prices low.

California
1 review
0 helpful votes
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Love shopping here, great selection and prices, quick shipping

Date of experience: November 9, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Jennifer, we're glad to know that you found our wholesale products and our service satisfactory. Thank you for your purchase and for your review.

California
1 review
0 helpful votes
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Great prices and selection
November 9, 2021

Great prices and selection. Shipping's a bit high but still a better value than many places.

Date of experience: November 9, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Erin, thank you for your purchase. We have worked on lowering the free shipping threshold so smaller orders can benefit from this option.

California
1 review
0 helpful votes
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Good variety and easy to navigate the site. One of the few who carries loose leaf white tea.

Date of experience: November 9, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Maureen, we're happy to hear the website was easy to navigate. Thank you for your purchase and for your review.

Oklahoma
1 review
0 helpful votes
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I have always had a great experience shopping with Monterey Bay. My go to for all things herbal. Thank you!

Date of experience: November 9, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Lisa, we're so happy we have been your herbal supplier for such a long time! Thank you for your purchase and for your continuous support, we truly appreciate it.

North Carolina
1 review
0 helpful votes
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Shopping was easy, almost everything I was looking for is in stock. The delivery charges are exorbitant HOLY COW!

Date of experience: November 9, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Mariaelena, thank you for your purchase. You have an option to sign up for restock date updates for the out of stock items. Next to the item should be an area for you to input your email and sign up. We also understand your concern with the shipping rates and we now offer free shipping for orders over $300.

New York
1 review
0 helpful votes
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Quick, easy and concise
November 9, 2021

Quick, easy and concise - overall a very user friendly platform for placing orders online.

Date of experience: November 9, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Isaac, we're happy to hear the website was easy to navigate and place your order. Thank you for your purchase and for your review.

Pennsylvania
1 review
0 helpful votes
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Love the selection and quality
November 9, 2021

Love the selection and quality. Would be nice to have some way to easily browse/explore the teas by flavor/ health benefit/ etc as there are so many it can be a bit daunting!

Date of experience: November 8, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Robert, thank you for your purchase. We do have our teas categorized by the type of loose leaf tea they would be, but we appreciate your suggestion.

Michigan
1 review
0 helpful votes
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Easy order process and good prices
November 8, 2021

Easy order process and good prices. The delivery was timely and packaged well.

Date of experience: November 8, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Gary, we're happy to know you had a pleasant shopping experience. Thank you for your purchase and for your review.

Utah
1 review
0 helpful votes
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It was quick and easy to find what I was looking for. Paypal makes checkout simple and fast.

Date of experience: November 7, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Clint, we're happy to know you had a pleasant shopping experience and you found everything you were looking for. Thank you for your purchase and for your review.

Colorado
2 reviews
0 helpful votes
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Great selection, easy ordering process. Love the spices!

Date of experience: November 7, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Elizabeth, we're happy to hear you are satisfied with our large selection of wholesale products and our service. Thank you for your purchase and for your review.