Monterey Bay Herb Co.

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Monterey Bay Herb Co.

4.8

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From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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17,719 reviews

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Indiana
1 review
0 helpful votes
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Tasty & Good
November 15, 2022

Thank you very much for preserving the integrity and organic nature of herbs you provide. I am happy I found a place I can trust for my herbs!

Date of experience: November 15, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Italo, we're glad you're satisfied with our organic products and our service. Thank you for your purchase and for your review.

Kansas
1 review
1 helpful vote
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One of the best bulk buys I've found
November 15, 2022

Affordable bulk pricing and easy access! I almost spent more for less product on Amazon until I found this website.

Date of experience: November 14, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Eli, we're glad you're satisfied with our wholesale products and our service. Thank you for your purchase and for your review.

Tennessee
1 review
0 helpful votes
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Smooth transition without any issues!
November 14, 2022

Belfire Botanicals is a former Herbalcom customer of many, many years. I am grateful for the smooth transition to Monteray Bay and so far I am very impressed with the quality of your herbs.

Date of experience: November 14, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Susan, we're glad to have you as a new customer of ours. Thank you for your purchase and for your review.

Idaho
1 review
0 helpful votes
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Thanks!
November 13, 2022
Updated review

Great product and quick shipping. And 17 more characters that I wasn't interested in typing

Date of experience: November 13, 2022

Paypal integration for guest checkout would be easier
November 29, 2022
Previous review

Paypal integration for guest checkout would be easier

Date of experience: October 30, 2022
Colorado
2 reviews
0 helpful votes
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Easy Use
November 13, 2022

It was easy to find all that I was looking for on this site.

Date of experience: November 13, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Esther, we're glad the website was easy to navigate to place your order. Thank you for your purchase and for your review.

Bahrain
1 review
0 helpful votes
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I'm very pleased.
November 13, 2022

The experience was efficient and painless. I received exactly what I ordered and received them in a timely manner.

Date of experience: November 13, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Diana, we're glad you had a pleasant shopping experience. Thank you for your purchase and for your review.

Mississippi
1 review
0 helpful votes
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Love this site!
November 13, 2022

Quick and easy to find natural herbs. Also very reasonably priced

Date of experience: November 12, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Christine, we're glad you were able to find the items you were looking for. Thank you for your purchase and for your review.

Ohio
1 review
0 helpful votes
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I love this site.
November 11, 2022

There is such a great variety of herbs, ease in which to purchase. Ive been stocking up on my herbs. This company makes it very easy.

Date of experience: November 11, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Laura, we're glad you had a pleasant shopping experience. Thank you for your purchase and for your review.

Pennsylvania
1 review
0 helpful votes
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Great quality herbs for amazing prices
November 10, 2022

Love the new layout and descriptions! Easily found what I needed and checked out with no issue.

Date of experience: November 10, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Rebecca, we're glad you're satisfied with our website layout. Thank you for your purchase and for your review.

South Carolina
1 review
0 helpful votes
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First purchase, exceeded expectations!
November 10, 2022

I have now tried the non-caffeinated Chai (I added Assam black tea from this site) and the Get Smart teas. Both have exceeded my expectations! The chai is easy to adjust to preference and the recipe given is spicy, robust and well-balanced, great with almond milk and sweetener. The Get Smart tea is a wonderful blend of herbs that I steep for longer than directed. This one is heavy on the peppermint but is rounded out by other herbs. It is refreshing for a foggy brain.

I found the website to be very user friendly, and I enjoy exploring the wide selection of herbs and teas available. I particularly appreciate the links within some products' descriptions which allow me to read more information on individual ingredients, without having to look them up separately. Also, editing my cart was very simple and easy to do while shopping, and the bulk costs can't be beat. Thank you Monterey Bay for offering such a great selection!

Date of experience: November 9, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Emily, we're glad you found our website helpful and informative to place your order. Thank you for your purchase and for your review.

Michigan
1 review
0 helpful votes
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Thanks
November 9, 2022

Nice and easy website and great customer service. You guys are highly recommended.
Thanks for everything.

Date of experience: November 9, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Patrice, we're glad you're satisfied with our service. Thank you for your purchase and for your review.

New York
1 review
0 helpful votes
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Very satisfied, but website a little crude.
November 9, 2022
Updated review

Website ordering is a bit awkward website could use some refinement.

Date of experience: November 9, 2022

Website ordering is a bit awkward
November 25, 2022
Previous review

Website ordering is a bit awkward

Date of experience: October 26, 2022
Washington
1 review
0 helpful votes
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Excellent quality
November 9, 2022

The search bar made finding what I needed a lot easier then other sites I have used. Adding items to the cart is easy and checkout is a breeze.

Date of experience: November 8, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Dawn, we're glad you had a pleasant shopping experience. Thank you for your purchase and for your review.

South Carolina
1 review
0 helpful votes
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Nice costume service
November 6, 2022

I am very satisfied with my purchase, all herbs are clean and high quality.

Date of experience: November 5, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Ramune, we're glad you had a pleasant shopping experience. Thank you for your purchase and for your review.

California
1 review
0 helpful votes
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Herbsation
November 5, 2022
Updated review

This is my first time using Herb Co. I found it easy to navigate the website. However, at first I was a little overwhelmed by the sheer selection of herbs on offered. I like having the opportunity to try out the sample offerings, the photos were true to life and the in-depth information about the different herbs was very valuable.

Date of experience: November 5, 2022

I took me a very long time to get the website to accept...
November 18, 2022
Previous review

I took me a very long time to get the website to accept a different billing and shipping address. The selection of herbs seem to be great and so I persisted because this is my first time.

Date of experience: October 18, 2022
Michigan
1 review
0 helpful votes
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I love it, it works well
November 5, 2022

Your price is reasonable, but I have to fish out a lot of little sticks and weeds/grass in the bag.

Date of experience: November 4, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Vongvilay, we're glad you're satisfied with our wholesale prices. Thank you for your purchase and for your review.

Indiana
1 review
0 helpful votes
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Great! Love all the info for each product & ideas on its use!

Date of experience: November 4, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Becky, We're glad you found the website helpful and informative to place your order. Thank you for your purchase and for your review.

Nebraska
1 review
0 helpful votes
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I FOUND ALL THE SEASONING I WAS LOOKING FOR. CAN'T SAY THAT FOR OTHER COMPANIES. I ALSO USED YOUR COMPANY BECAUSE IT CHARGED THE LOWEST SHIPPING PRICE.

Date of experience: November 4, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Nancy, we're glad you're satisfied with our wholesale product selection and that you were able to find all the products you were looking for. Thank you for your purchase and for your review.

California
1 review
0 helpful votes
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Monterey Bay Spice Co. Had a great organic selection at competitive prices. They have a lot in stock and I like that I can purchase 1/4 pound if needed. I have Ben happy with the quality of everything I have purchased.

Date of experience: November 2, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Danielle, we're glad you're satisfied with our organic selection and our wholesale prices. Thank you for your purchase and for your review.

Indiana
1 review
0 helpful votes
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Ashwagandha and Valerian roots
November 2, 2022

It was an easy shopping experience. I plan to continue to use this company for my herb needs.

Date of experience: November 2, 2022
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hello Jennifer, we're glad you had a pleasant shopping experience. Thank you for your purchase and for your review.