Monterey Bay Herb Co.

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Monterey Bay Herb Co.

Monterey Bay Herb Co.

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
How would you rate Monterey Bay Herb Co.?
grey stargrey stargrey stargrey stargrey star

Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

17,673 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Sharon M.
Unfollow Sharon M.
Share Review
Report Review

Wonderful
July 21, 2024

Great products, great service, used before very happy with products

Date of experience: July 11, 2024
Florida
1 review
0 helpful votes
Follow Katie D.
Unfollow Katie D.
Share Review
Report Review

Happy enough...
Definitely raw unprocessed seed. Though it may have been minimally processed, it did not ruin flavor, smell nor homeopathic attributes.

Date of experience: July 10, 2024
Oregon
1 review
0 helpful votes
Follow Jan E.
Unfollow Jan E.
Share Review
Report Review

No confirmation
July 21, 2024

I placed order about 24 hours ago and had no confirmation. I have just placed it again with an alternate e-mail address.

Date of experience: July 10, 2024
Georgia
2 reviews
0 helpful votes
Follow Earth R.
Unfollow Earth R.
Share Review
Report Review

New Customer
July 20, 2024

A little touchy with changes but okay. Wish I could have used the welcome code twice as I had forgotten a couple items.

Date of experience: July 10, 2024
Alabama
1 review
0 helpful votes
Follow Kiley M.
Unfollow Kiley M.
Share Review
Report Review

Very happy with my order
July 20, 2024

Order arrived on time and everything was great quality and as I hoped for.

Date of experience: July 10, 2024
Illinois
1 review
0 helpful votes
Follow charles D.
Unfollow charles D.
Share Review
Report Review

Great tea
July 20, 2024

It is a great product; I was very pleased with the tea. Also, I recommend tea to my friends.

Date of experience: July 9, 2024
Pennsylvania
1 review
0 helpful votes
Follow Tina C.
Unfollow Tina C.
Share Review
Report Review

Shipping
July 20, 2024

I was given a choice of shipping options.
I chose USPS but it arrived via FedEx. The reason I did not chose FedEx is because they contact you with a date of delivery and then change it at least once, dragging it out longer and longer.

Date of experience: July 9, 2024
California
1 review
0 helpful votes
Follow Bernarda O.
Unfollow Bernarda O.
Share Review
Report Review

Great store and quick delivery.
July 19, 2024

Very dependable, have put orders in for many years. Thank you.

Date of experience: July 9, 2024
Illinois
1 review
0 helpful votes
Follow Cristal U.
Unfollow Cristal U.
Share Review
Report Review

Perfect
July 19, 2024

I'll continue to order everything is fresh and perfect. The best herbs I ever received

Date of experience: July 9, 2024
Iowa
1 review
0 helpful votes
Follow Chantel T.
Unfollow Chantel T.
Share Review
Report Review

Fast delivery
July 19, 2024

Super fast delivery. Great product. Awesome stuff for horses

Date of experience: July 9, 2024
New York
1 review
0 helpful votes
Follow Mariya O.
Unfollow Mariya O.
Share Review
Report Review

Awesome
July 19, 2024

Very fast and reliable delivery. Good products and quality. Very satisfied with their service.

Date of experience: July 8, 2024
Colorado
1 review
0 helpful votes
Follow Douglas I.
Unfollow Douglas I.
Share Review
Report Review

Good shopping experience.
July 18, 2024

The website was easy to navigate and products were easy to find. Checkout was quick and easy. The order was shipped promptly and arrived in good condition.

Date of experience: July 8, 2024
California
1 review
0 helpful votes
Follow Margaret V.
Unfollow Margaret V.
Share Review
Report Review

Extremely fast shipping
July 18, 2024

We received the order the very next day! Very pleased with the fast shipping.

Date of experience: July 8, 2024
New Hampshire
1 review
0 helpful votes
Follow Karen I.
Unfollow Karen I.
Share Review
Report Review

The ordering process was easy. I'll be ordering from you in the future. Thank you!

Date of experience: July 8, 2024
Texas
1 review
0 helpful votes
Follow Mandeep D.
Unfollow Mandeep D.
Share Review
Report Review

Quality of herbs
July 18, 2024

All three herbs were fresh and clean and perfectly packaged

Date of experience: July 8, 2024
New Mexico
2 reviews
0 helpful votes
Follow Donna Z.
Unfollow Donna Z.
Share Review
Report Review

Well Done!
July 18, 2024

I came across this site; found the product I wanted; ordered it; and received it in a very prompt manner. I will use Monterey Bay Spice again and again! Thank you

Date of experience: July 8, 2024
Georgia
1 review
0 helpful votes
Follow Marsha Q.
Unfollow Marsha Q.
Share Review
Report Review

Review
July 17, 2024

Good experience overall. Cost of shipping seems a little high.

Date of experience: July 7, 2024
Washington
1 review
0 helpful votes
Follow Carrie N.
Unfollow Carrie N.
Share Review
Report Review

Wonderous
July 17, 2024

Just what I needed for my lavender coffee & tea. Fast shipping was awesome.

Date of experience: July 7, 2024
New York
1 review
0 helpful votes
Follow Kevin B.
Unfollow Kevin B.
Share Review
Report Review

Satisfied
July 17, 2024

Got exactly what I wanted. Price was good, would have preferred that they came in containers instead of bags. But I don't mind

Date of experience: July 7, 2024
Virginia
1 review
0 helpful votes
Follow Rachel Y.
Unfollow Rachel Y.
Share Review
Report Review

Everything came in fast and was pretty much as described. Shipping was pricey for me, but I probably will order again. Lots of niche ingredients you can't really get elsewhere.

Date of experience: July 7, 2024