On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.
Monterey Bay Herb Co. Reviews Summary
Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Found exactly what I needed! I will be shopping again! Great Company
Great sections! The first place i stop when I'm looking for something specific!
Easy maneuvering the website. Easy to set up account. Easy to pay with PayPal. Easy to calculate shipping cost.
A few days ago I saw the label / I had taken a picture of it /. It says the roots are...roasted.Do you have raw, just dried?
Great company, incredibly fast shipping! 10/10 would recommend!
Great options and great prices. Love the selection and quantity of these!
No complains at all. Happy with everything. I also like the layout of your website which makes it easy to shop and decide which products would be suitable for my needs.
Quick delivery and well packaged. Very pleased with the entire process.
I feel the website was very informative for everything I was looking for. Beautiful pictures of the products and explanations of the products. Highly recommend and will definitely be back.
I can hardly wait until my next Street Market day coming up. Your prices are fair, your product line is terrific, and your service is wonderful. I hope that we can continue working together for a long time. One of your other customers highly recommended your company to me, and I am truly glad she did.
Made our own custom Tea Blend from scratch to use as wedding favors. Delicious!
I like that your shipping fees are half what Mountain Rose charges. Y'all can probably get it even less using a company called: Pirate Ship. Check that out.
Quick and easy. Great prices! Wonderful products! Purchased your products through a vendor in the past then realized I could buy direct and have them shipped. Saves time and fuel cost. Shipped fast.
Easy interface to stoll thru. The amount of seeds for the price is quite amazing.
I was playing phone tag with Larry. But he did get back to me. I had a couple of questions about ordering a few things. One of my questions was: Could I pick up my order the Watsonville location. I didn't see a way to be able to do that. The ordering process seemed clean.
Easy to place order, have not used product for enough time to review it's effectiveness
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members