Monterey Bay Herb Co.

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Monterey Bay Herb Co.

4.8

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From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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17,694 reviews

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Pennsylvania
1 review
0 helpful votes
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Quallity Products
September 28, 2024

The herbs that I had ordered were top notch, and arrived quickly.

Date of experience: September 17, 2024
Florida
1 review
0 helpful votes
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Awesome
September 28, 2024

Product quality excellent and very good service over all the other companies

Date of experience: September 17, 2024
California
1 review
0 helpful votes
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Hawthorn leaf and flower
September 28, 2024

The product was ok, not as fresh as I expected or have purchased elsewhere. It didn't have an expiration date. Shipping was fast! Great overall experience.

Date of experience: September 17, 2024
Oklahoma
1 review
0 helpful votes
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Rating
September 27, 2024

I get why rating is important, but I find it tedious. That being said, this company always give me the best quality for the best price, which is why I keep coming back whenever I can.

Date of experience: September 17, 2024
Nevada
1 review
0 helpful votes
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You require unnecessary sign in.
September 27, 2024

Far too complex to order,just let order as guest like amazon and everywhere else. I dont want to have to remeber another password.

Monterey Bay Herb Co. attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 17, 2024
Texas
1 review
0 helpful votes
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Great Service
September 27, 2024

Great Service every time I place an order... Will order again.

Date of experience: September 17, 2024
Oklahoma
1 review
0 helpful votes
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Owner
September 27, 2024

The products on this site are always the absolute highest quality! You can order from them and be completely confident that it will get to you quickly and be above expectations! They are the best of the many, many, many places that I have purchased herbs in the past 30 years!

Date of experience: September 17, 2024
Kentucky
1 review
0 helpful votes
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Very good service
September 27, 2024

Fast prompt delivery and great customer service. There herbs are mostly wild crafted.

Date of experience: September 17, 2024
Texas
2 reviews
0 helpful votes
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Love the Service and Products!
September 27, 2024
Updated review

I enjoy your company because I get high quality herbs that I can use myself and for products for those in my community!

Date of experience: September 16, 2024

I was pleasantly surprised by all the different products...
February 17, 2024
Previous review

I was pleasantly surprised by all the different products that you offer!

Date of experience: February 16, 2024
Texas
2 reviews
0 helpful votes
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Love Love Love
September 26, 2024

From the website to ordering to delivery everything was perfect! Highly recommend

Date of experience: September 16, 2024
Texas
1 review
0 helpful votes
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Great prices! Good products, pretty fast shipping too!
September 26, 2024
Updated review

Shipping is not outrageous, really, pretty fast turn around, quality products at good prices

Date of experience: September 16, 2024

Fast shipping, better shipping costs
March 19, 2023
Previous review

THANK YOU for the flat rate shipping options! I'll be back!

Date of experience: March 19, 2023
New York
1 review
0 helpful votes
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Enjoying the herbs
September 26, 2024

So far pretty good. The shipping for an individual consumer is pretty pricey though.

Date of experience: September 16, 2024
California
1 review
0 helpful votes
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Easy peasy
September 26, 2024

I can't believe there's such good and reasonably priced tea and herb options so close to home!

Date of experience: September 16, 2024
California
1 review
0 helpful votes
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Smooth
September 26, 2024

Smooth and efficient transaction. Although making me write 50 words here, it is tempting to knock a star.

Date of experience: September 16, 2024
California
1 review
0 helpful votes
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I have been ordering from Herb Co for a little over a year, and I have been happy with the herbs so far!

Date of experience: September 16, 2024
Missouri
1 review
0 helpful votes
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Great service
September 26, 2024

Hoping to do more business with you. Everything is of good quality, packaging top notch and the service was fast.

Date of experience: September 16, 2024
Illinois
1 review
0 helpful votes
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Great quality products.
September 26, 2024

Great service and quick delivery and best price on the internet.

Date of experience: September 15, 2024
Colorado
1 review
0 helpful votes
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Better this time.
September 26, 2024

With prior orders, I ended up using another company. Better this time.

Date of experience: September 15, 2024
California
1 review
0 helpful votes
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Great Tea
September 25, 2024

Bought four sample size bags of tea, Black, English Breakfast, Irish Breakfast, Earl Gray, and Chi. All made a very good cup of tea.

Date of experience: September 15, 2024
Idaho
1 review
0 helpful votes
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Most affordable and great quality
September 25, 2024

Best prices around for bulk organic herbs. Used them to make a pregnancy tea for my midwifery clients. Will be back! The herbs smelled great, amazing textures, and the muslin bags were also good.

Date of experience: September 15, 2024