Monterey Bay Herb Co.

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Monterey Bay Herb Co.

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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17,726 reviews

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Nebraska
1 review
0 helpful votes
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Good Stuff
October 1, 2024

The herbs I purchase from you have always been top notch. Thanks

Date of experience: September 21, 2024
California
1 review
0 helpful votes
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Mostly really good
October 1, 2024

It was almost perfect except I thought the shipping cost was pretty high considering how close I am to the distribution center

Date of experience: September 20, 2024
Alabama
1 review
0 helpful votes
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Great
September 30, 2024

I have been trying to find a place to buy personal herbs from and located your site

Date of experience: September 20, 2024
California
1 review
0 helpful votes
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Totally Pleased
September 30, 2024

I love the variety and safety of wild harvest products. Decent pricing and quick delivery times are a plus!

Date of experience: September 20, 2024
North Carolina
1 review
0 helpful votes
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My favorite herb shop
September 30, 2024

I've been using you guys for years. Great prices and selection!

Date of experience: September 20, 2024
Missouri
1 review
0 helpful votes
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Great products!
September 30, 2024

I have purchased herbs, bee pollen and cinnamon and have been very satisfied with the items and the ease of the checking out process.

Date of experience: September 20, 2024
Melissa M. Monterey Bay Herb Co. Rep
over a year old

Hello Helen!

We’re so grateful to have you as part of our HerbCo family! Knowing you’ve enjoyed everything from herbs to bee pollen makes our day. It's always a pleasure to hear when the shopping experience goes smoothly too! We’re here whenever you're ready for your next order. Thanks again and have a wonderful day! 🍯✨

Nebraska
1 review
0 helpful votes
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Great!
September 30, 2024

My teacher herbalist recommended you all to me and I have appreciated a great shopping experience, great quality and great prices. Thanks so much!

Date of experience: September 20, 2024
Canada
1 review
0 helpful votes
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Good product and good shipping times
September 30, 2024

Good product and good shipping times. We make a chicory oatmeal stout with it.

Date of experience: September 20, 2024
Florida
1 review
0 helpful votes
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Exceded Quality and service!
September 30, 2024

I've been ordering from Herbs Co. Since years ago to manufacture our floral bath salts. The quality and service is always beyond expectations.

Date of experience: September 20, 2024
New York
1 review
0 helpful votes
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Google Search that Paid Off
September 30, 2024

My overall experience with MBS Co. Was a 10/10. Vast variety, good prices and resonably prices fast shipping.

Date of experience: September 20, 2024
Wisconsin
1 review
0 helpful votes
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Good product bad packaging
September 30, 2024

All products purchased have been good quality so far. The clear plastic packaging is dissapointing because we all know that light degrades herbs. I would prefer if the herbs were protected from light and no risk of plastic chemicals leaching into my herbs.

Monterey Bay Herb Co. attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 20, 2024
Tennessee
1 review
0 helpful votes
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Love y'all
September 30, 2024

Orders have been consistent, products shipped quickly and arriving correctly. I wish all of my purchasing was this easy. Thanks for what you do!

Date of experience: September 20, 2024
Nevada
1 review
0 helpful votes
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Great service
September 29, 2024

I have been purchasing for many years and love all your products

Date of experience: September 19, 2024
Ohio
1 review
0 helpful votes
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Great service
September 29, 2024

Great experience. Everything has gone great with each order.

Date of experience: September 19, 2024
California
1 review
0 helpful votes
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Always consistently great herbs
September 29, 2024

Great, fresh herbs. Always fast shipping. Been a customer for years!

Date of experience: September 19, 2024
California
1 review
0 helpful votes
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We love the products but once had a bag opened when our order arrived and much of the product had spilled out in the box all over the rest of the products we lost half that LBS bag we sent in pictures but never got a replacement bag or a follow up call. But we have remained a faithful customer and will continue to place orders.

Date of experience: September 19, 2024
Wisconsin
1 review
0 helpful votes
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High quality
September 29, 2024

I create small batch herbal mixes for health benefits. You have the best prices and quality. Love the products, and delivery is always fast and efficient.

Date of experience: September 19, 2024
Ohio
1 review
0 helpful votes
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Monterey Bay Herb Co.
September 29, 2024

The quality of product, shipping, and the overall service has always been excellent. I am very pleased with everything I purchase.

Date of experience: September 19, 2024
Indiana
1 review
0 helpful votes
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I appreciated the fact that my order reached me well before the guesstimate shipping date! I also truly love that these herbs are affordable and quality!

I absolutely will be shopping again!

Date of experience: September 19, 2024
Tennessee
1 review
0 helpful votes
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Six Inch Cinnamon Sticks
September 29, 2024

I am thrilled to find 6 inch cinnamon sticks in bulk at such a reasonable price! Wow!

Date of experience: September 19, 2024