On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.
Monterey Bay Herb Co. Reviews Summary
Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It's a huge jump from 1# to 100#. Would love to be able to order bulk spices in slightly smaller quantities.
I love the herbs from Monterey Bay Spice Co. 2 of which I couldn't find elsewhere. Thank you! Now you have a customer for life!
The breadth of products and the quality of the products always makes me excited each time a package arrives. I have never had less than an excellent herb, tea, powder, etc. The prices, even after retail taxes are very reasonable. I now have a highly functioning "apothecary" in my house and i love referring to it often, whether it is for medicinal purposes or just to have a delicious blend of herbal tea. I usually buy more than I can use, and give some away to friends and family, some of whom are also now customers. Just bought a pound of spearmint leaves because I thought it would be nice over the winter to have a regular "kaPOW" in the day. Can't wait to make a tea blend with my Rooibos, and glad I restocked my lions mane powder for my coffee and tea.
I recommend Monterey Bay Spice Company any chance I have, and urge you to try them if you haven't!
Hey there, Paul!
Thank you so much for your continued support and this incredible review! We’re thrilled to hear how much you enjoy our herbs and products, and it’s wonderful to know your home apothecary is thriving thanks to Monterey Bay Herb Co.! We love that you’re sharing your herbal passion with friends and family—what an herb-tastic way to spread the love! 💚 Your winter tea plans with spearmint and Rooibos sound like the perfect cozy pick-me-up. ☕️ Thank you for recommending us, and we look forward to being part of your herbal journey for years to come! 🍃
I love the products good quality always arrives on time and good prices
Easy to order, and high quality cinnamon! Would order again.
A very fine company that you can trust with your order- only high quality products. Never had to send a order back.
I create specialty tea blends for my business and buy most through HerbCo. They taste the best and have the best prices!
I love ordering from this company. As a busy business owner I don't have a lot of time. When I need to place an order, they make it very easy.
I had a good experience with MBH co. The prices seem reasonable and they fulfilled my order quickly. The quality of my 2 root bark powders was very good.
We have been buying from Monterey for nearly a decade. Have not had any desire to switch! Pricing is great and quality is top notch.
Been very satisfied, been ordering for over a year now, will continue to order
Monterey Bay has been the Best fine for my apothecary business. The herbs are affordable and high quality. Shipping was quick and I love how the website is set up. I will be ordering continuously.
Hi Danielle!
Thank you for your wonderful review! We're thrilled to be your go-to source for your apothecary business. It's great to hear that you find our herbs both affordable and high quality, and we’re glad our website is making your shopping experience easy. We appreciate your continued support and look forward to serving you again soon! Thanks again! 🌿✨
Good people. I use it myself and give it to my horses before timing their hoofs
I love the fact that when I purchase something that is the only ingredient on the label. No extra added stuff I don't want. Always high quality and a great price. I highly recommend shopping here.
I added a few items to my order list, and for each one, other possible similar choices were listed — a different source-country, organic — which saved a lot of time for not having to go back and dig to find other similar products.
Nice website, with lots of information about each product. The only 'problem' is deciding which specific variety to choose, since for many herbs and spices there are many choices.
Products as described, website easy to navigate.
Thank you.
I received my order on 9/27. I inquired about why the calendula was not orange and was told that an investigation was initiated. It is over two weeks later andI have not gotten a response.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Lisa!
Thank you for your fantastic review and for choosing Monterey Bay Herb Co.! 🌿 We're so glad we could provide the herbs you were searching for, and it's an honor to have earned a customer for life. If you ever need more hard-to-find herbs, you know where to find us! We’re here to support your herbal needs for the long haul. Have a great day! 🌱