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Hemper Reviews Summary
Hemper has a rating of 1.1 stars from 86 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hemper most frequently mention customer service, business days and phone number. Hemper ranks 103rd among Subscription Shopping sites.
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This was just overall a terrible experience. It was over priced for what the order was. The products are nice but it was expensive. One thing was out by the time they got to my order, so I was missing a female banger. That's kind of essential to dabbing. I got no refund either for it. It took almost a month to receive my order. I payed extra for faster shipping. I'm extremely unhappy with the experience. I must say DankGeeks is so much better. I definitely recommend them, because it only took a few days with the payed for shipping.
I ordered a product that never came in the mail, and after several emails and phone calls, heard no response.
Took almost two weeks to get my order. I contacted them after about a week of no shipping info being sent. They never answered and then my order showed up later that week. Would have been fine except they gave me the WRONG item. Basically they sent me the cheap version of what I actually ordered(different material). I contacted them AGAIN. Lets see if they answer.
They will keep charging your card even after you end your subscription. They are forcing me to go to my credit card company even-though I notified them immediately that they erroneously charged my card.
From the business
Hemper is the premium subscription service for all smoking essentials, limited-edition accessories, and celebrity curated boxes. Each box is catered to your smoking lifestyle and sent directly to your door every month; all with complete discretion. Each Hemper Box, or Build A Box, contains the latest and finest quality smoking accessories, along with the essentials you know and love! Whether you prefer rolling or glass, we have an option for you!
We're also an online head-shop carrying a full line of bongs, bubblers, dab rigs, dab tools, grinders, rolling trays, vape pens, and more!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members