HebeosReviews 5,282

I ordered an ivory dress but was sent a white/white dress. Customer service stated the camera and monitor resolution can affect colors but the dress is white. Even after sending pictures of the dress up against a white wall and ivory wall.m, there is mistaking the dress is WHITE.

AGAIN! Received this dress in wrong color!
Been asking for refund slip or exchange this dress in black!

I ordered a dresss from Hebeos for a wedding, they say it was delivered but I never received it! Post office says it was delivered but I did not receive it! I guess I'm out the $132.00, I will never order from this site again!

Shein dresses are way better than this site! I paid $200 for a dress that looked nothing like the picture! It does not even look good! Its like if a 5 year old made the dress

It was a great experience. I was hesitant to buy this dress but I'm so glad I did.

The dress was purchased a size above my measurements. I am trying to return and get a refund. I am just getting the run around.

When I ordered the dress the next day I received an email saying my dress was being tailored for about 10-12 days it took a little longer which I was expecting. The dress arrived within the estimated time.

Easy to navigate website. Faster shipping. I ordered on April 10 and received on May 4!

Lots of different options in style and price. App was easy to manage.

The color we ordered was bright orange, we received burnt orange. Their policy states they will take the dress back and give you a full refund if returned in 14 days. THATS A LIE. These people ruined my child's prom. I ordered her this dress and she was tickled to get a bright orange dress only to be let down. Now I'm out almost $170 bucks and can't get her a new one because I spent my last dime in this one. I have made other reviews and social media post to not buy from this company.

The dress I ordered arrived different than expected. It had a train on it longer than shown, the color was not accurate and it took several weeks to arrive.
I'd like to return it but am so far not given a return address.
When I'm given the return address and guaranteed my money back, I will write a different review.

I ordered this dress on March 18 and paid for expedited shipping. It was supposed to arrive yesterday at the latest, and it hasn't gotten here. I have written to Hebeos but have only received a computer-generated reply. I don't know where my dress is, but I paid $184 for it and still don't have it. My prom is May 6 and I need this dress! I'd like some answers but haven't gotten any. I don't know what to do, because I don't have the expensive dress I paid for.

They sent the wrong color, the color that was associated with their site, then tried to tell me I ordered wrong! I sent pics and videos of their site and the color I chose. They still refused to take accountability! Save your money and the hassle.

The experience was great. It came a week early. They also made sure that it was good quality.

I was very pleased shopping on here and I would love to shop on here again

Not as expected. Front of dress is different than picture shows. Dress was delivered inside out stuffed into a bag.

The dress is amazing and the material is like a the picture

REASONABLY PRICED DRESS AND SHIPPING FEE. THE SIZE WAS ACCURATE BASED ON MEASUREMENTS GIVEN ON WEBSITE

Ordering the dress online was easy. The dress arrived within the estimated delivery window.

Received my order when expected and just like the picture online.