HebeosReviews 5,282

My dress is beautiful and got delivered to me on time. I was very pleased with the material of the dress, I will need to get it hemmed but thats an easy fix. The dress I received matches the picture I saw online and I will definitely be using this site again.

Paid a little extra for rush shipping because we ordered last minute... dress came with one day to spare and was just perfect!

I ordered my daughters graduation dress on 2/20/18 and just received it today 4/3/18. While I didnt want to chance ordering her prom dress because I figured they would be super busy this time a year, I was willing to order the graduation dress since it wasnt needed right away.

I am pleasantly surprised how nice the dress is. It is exactly how the it was pictured and its well made. The fabrics are not cheap and the workmanship is really good.

I recently found hebeos and I looked on the site and found the most beautiful dresses. My upcoming prom is on April 14 and its is now April 3 and I still have no dress. I also ordered accessories with my dress. My grandmother paid over 200 dollars for this order, and I still havent received a thing. There isnt a phone number to contact anyone, and the live chat is usually if not always unavailable. This is supposed to be a memorable moment of my life, but instead Im left with no dress and a prom ticket that Ive already paid for. I warn everyone away from this site, its a scam, and the people that created this site are ruthless and cold. I dont think its that difficult to tailor the dress and send it out. Communicaton is very vital to the delivery process and hebeos has provided my grandmother and I with just the opposite. Its very illegal to take out money and give nothing in return. Im sure God will forgive you though knowing that I now have no money to purchase another dress and therefore am left out in the activities. I gave enough time to make the dress and ship it threefold now. I would appreciate it if I received my dress. Thats all I want, to get what my grandmother paid for. If not youll surely reap consequences.

Made an order on 3/20 paid extra for a faster delivery for 4/4... was sent an email saying that the dress will not be here by the 4th they need more time! Really it sounds like you need to just send me my money back and keep your dress... Another email saying please just wait you will get it. Lol no thanks I'll dispute it with my bank but why should we have to go through the hassle of bs? Just do what your suppose to do and give us what we paid for! "I'm super pissed" I rate them a -10

I ordered dresses for my upcoming wedding. My daughters dresses are beautiful and very well sewn but my dress isn't exactly what I ordered and it has a lot of loose threads. Besides the few alterations that has to be down, its a beautiful gown! Oh, my dresses were supposed to be delivered in the middle of March but wasn't sent until yesterday. Their tailoring time is 8-12 days but mine was like a month and a half. They need phone numbers for customer service to be reached. I think its unfair that they've taken our money for an order and we can't talk to a human being to check the status on our orders. But besides all that I'm satisfied!

My daughter dress was ordered on March 11th for her prom and I paid the extra fee for guaranteed shipping by March 27th. Needless to say that never happened, although I received an email on 3. 20. 18 stating that the dress was nearly finished with tailoring and I can expect it by 3. 27. 18. On the 3. 28. 18 I emailed because nothing arrived, and after 10 additional emails and another promise that I would receive it before 4. 7. 18 (event date) still nothing, so I asked several times in the last couple weeks and was assured only for them to tell me tonight (5 days) before the event that it won't be ready and my order has been cancelled. No apologies, no concern, no remorse, no cares what so ever. How am I suppose to find my daughter's dream dress now within 5 days? The many lies and lack of concern is truly disheartening as this is our children first big day of many. Please beware...

Very pleased with my dress it looks just like on the site and fits perfectly! The dress was true to size and came so quick! Very very happy!

I WOULD NEVER IN A FREAKING MILLION YEARS ORDER OR RECOMEND ORDERING FROM THESE SCAMMERS EVER AGAIN! THE ARRIVING DATE IS A LIE AND I THEIR CUSTOMER SERVICE GARBAGE ASF AND IM HIGHLY UPSET THAT I LOST 200 DOLLARS TO THIS WORTHLESS COMPANY AND NEVER RECEIVED A DRESS! I HAVE CONTACTED THESE PEOPLE NUMEROUS AMOUNTS IF TIMES AND NO RESPONSE! I WOULD LIKE MY MONEY BACK AND IM NOT STOPPING UNTIL I GET IT BACK, EVEN IF I HAVE TO GET AUTHORITIES INVOLVED