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Hebeos

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.


hebeos.com
Rickmansworth, England, United Kingdom
+736
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Hebeos Reviews Summary

The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.

This summary is generated by AI, based on text from customer reviews

quality
3,959
This company does not typically respond to reviews

Instant Feedback

11,327 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Awesome service
May 4, 2021
Updated review

I love my dress You're so beautiful I can't wait for my big day

Date of experience: May 3, 2021

I love this dress
April 14, 2021
Previous review

I love this dress

Date of experience: April 13, 2021
Georgia
2 reviews
0 helpful votes
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Grateful
May 4, 2021

The service was excellent The quality of the dress is excellent

Date of experience: May 3, 2021
Massachusetts
1 review
0 helpful votes
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Satisfied customers
May 4, 2021

My daughter Loves the dress it's Perfect for Prom, It fits perfectly was a little long nothing heels can't fix, love love this 2 piece

Date of experience: May 3, 2021
South Carolina
1 review
0 helpful votes
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Awful.
June 3, 2021

Shipping took forever. It came in the wrong color.

Date of experience: May 3, 2021
Nebraska
1 review
0 helpful votes
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KC
May 3, 2021
Updated review

Beautiful dresses and very easy to find what you're looking for!

Date of experience: May 3, 2021

Beautiful dresses and very easy to find what you're...
April 12, 2021
Previous review

Beautiful dresses and very easy to find what you're looking for!

Date of experience: April 11, 2021
Kansas
1 review
0 helpful votes
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Couldn't be more please
May 3, 2021
Updated review

GREAT EXPERIENCE, HOPE SHIPPING IS ACCURATE. We closely took measurements and it fit perfectly, no adjustments had to be made. I was stunned at the quality and how quickly this came.

Date of experience: May 3, 2021

GREAT EXPERIENCE, HOPE SHIPPING IS ACCURATE
April 13, 2021
Previous review

GREAT EXPERIENCE, HOPE SHIPPING IS ACCURATE

Date of experience: April 12, 2021
Georgia
1 review
0 helpful votes
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Responsive
June 2, 2021

The seller was very responsive and helpful with tracking the dress (package) however it came in the wrong color and that was very disappointing

Date of experience: May 3, 2021
Tennessee
1 review
0 helpful votes
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Dress
May 3, 2021

Ordering easy offered fast shipping did get stuck for 10 days in ny but arrived before event date

Date of experience: May 3, 2021
Florida
1 review
0 helpful votes
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Very easy
May 3, 2021

It was very simple to navigate through the site and I love that I had actual measurements so that I could compare and contrast what works best with my body

Date of experience: May 3, 2021
Maryland
1 review
0 helpful votes
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I am mad
June 2, 2021

It was not good. I am very unhappy with my experience.

Date of experience: May 2, 2021
Nevada
1 review
0 helpful votes
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Loved
May 3, 2021

Came right on time! Nice quality and got many compliments!

Date of experience: May 2, 2021
Virginia
1 review
0 helpful votes
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Great Purchase and Price
May 3, 2021
Updated review

It was smooth from beginning to end. They even emailed me to verify my measurements because they were a bit off.

Date of experience: May 2, 2021

Great Purchase and Price
May 3, 2021
Previous review

It was smooth from beginning to end. They even emailed me to verify my measurements because they were a bit off.

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Date of experience: May 2, 2021
Texas
1 review
0 helpful votes
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I found the lack of pictures of each dress to be worrisome but took a chance and ended up with two stunning dresses. The quality and detail of the gowns I bought far surpasses the price.

Date of experience: May 2, 2021
Minnesota
1 review
0 helpful votes
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Daughter's prom dress
May 2, 2021

Easy ordering and the dress actually came sooner than expected. I am pleased that I received a response to a question within 24 hours of asking. Very prompt.

Date of experience: May 2, 2021
California
1 review
0 helpful votes
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OMG
May 2, 2021

I am completely excited for my daughter to wear this to my father's wedding. I will be ordering mine if I can find the one

Date of experience: May 1, 2021
Wisconsin
1 review
0 helpful votes
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You get what you pay for.
June 1, 2021
Updated review

Would like To be able to see dresses in same style but different colors.

Date of experience: May 1, 2021

Would like To be able to see dresses in same style...
April 11, 2021
Previous review

Would like To be able to see dresses in same style but different colors.

Date of experience: April 11, 2021
Georgia
1 review
0 helpful votes
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Flower girl dresses
May 1, 2021

Great easy experience. Glad I found these dresses I would order again

Date of experience: May 1, 2021
Missouri
1 review
0 helpful votes
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Brilliant
May 1, 2021

The site was easy to navigate and explore. It was easy to pay.

Date of experience: May 1, 2021
Georgia
1 review
0 helpful votes
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Wedding
May 1, 2021

Amazingly fast shipping great website dress came looking just like pictures

Date of experience: April 30, 2021
North Carolina
1 review
0 helpful votes
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Amables
May 1, 2021

Esta es mi primera compra en Hebeos. Me siento satisfecha porque tienen buena comunicación, siempre están en contacto, muy buen servicio

Date of experience: April 30, 2021