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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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The information was very thorough and the reviews of customers that spoke of high quality and responsive service are what convinced me to purchase through you. Was not sure if I really needed the teflon sheet. That info would have been welcome to see.
Quick and easy. Got here in time to complete a Christmas project.
Received my order very quickly but haven't used it yet. Will post a follow up review.
Haven't used it yet but a friend has the same one and tells me that I will love it. So I'm excited and can't wait to get started.
So far, so good
Very nice and informative site. Looking forward to getting my machine.
Johnice
Job well done, The product is outstanding. Shipping was pretty quick.
Very satisfied! Quick shipping! Website is user friendly and great e-mail communication!
It was shipped in a very timely matter have not got to use the machine yet im sure it will work like it is suppose to I will be using in a few days looking forward to it.
Thanks for getting the item to me so promptly. Now I just have to learn how to use it.
Thanks so much for your great service.
Margie Heath
N/A
I guess because of the holidays, the shipping time was very delayed. But overall experience and products are very good. We will continue to do business with Heatpress Nation!
Reliable
Very nice site, easy to use and place order
Quick and easy
Perfect - quick answers to questions via Chat
Sadly, there was no instruction manual with this. I called to get one and Travis, happily helped but couldn't find one either so he emailed me one from a different model. Better than nothing I guess...
Good experience so far.
Called to get help - got it, ordered, happy.
Pretty easy and self explanatory...One question I did have is where do you obtain coupons or where could i have gotten a promo code?
First time dealing with HeatPressNation and had a great experience. My company received the order quickly. I also used a different transfer paper than what I have used for 3 years,,, EXCELLENT!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

