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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Press seems operational ok however the paint on it is shotty at best. You can see the bare metal and is even rusty! The entire unit seems to be lopsided as well. Like its bent. I just imagined a higher quality for $400.
The packing looks good but, after openning I've noticed two corners of most sheets are bent. I had same issue before and it causes printer to jam or the bent corners would touch the print head every pass it makes. This causes smear ink on some of the patterns. In the past I had to stop the printer completely before finishing the sheet and reaching the corners. I've' had to check each sheet before fiddling it to the printer and bent those corners to the opposite side by hand to eliminate the problem. I have to do the same thing with this order. I can send you photos to see for yourself.
Website is very user- friendly, delivery came in a reasonable time-fram as well as an email confirming my delivery. So far I will be a returning customers. No complaints
Highly recommend heatpressnation.com! Great prices & my order was shipped quickly! The final touch was the handwritten "Thank you" on the invoice! Customer service goes a long way, definitely will order again!
Good selection of products, however would like to see more refurbished machines available.
Purchased a new machine and I am very happy with it, spent more than I really wanted to, but love the pull out drawer and threadable base!
Easy ordering process. Great prices!
Great
Great service! I received my MPress heat press machine today and as I was reading over the material and looking at the actual product, I notice the corner of the foam pad is peeling off.
Quick delivery and easy ordering process.
I bought my new GCC expert 2 lx, good price and fast delivery.
Just received my new cutting blades, easy access to find product.
I will be sure to recommend your site
Thanks Barry
Quick and easy and fast
It was quick
The press looks and feels like quality. It worked right out of the box. I followed the instructions and my very first transfer was successful. I would definitely recommend this product.
Great prices! Great selection of supplies!
Great experience, can't wait to try out my new heat press!
Easy to order just waiting on the dvd
Website was user friendly.
Easy to navigate your site. Had issues with the ordering screen. I called customer service and did not receive adequate help
The chat ability worked very well for me today!
Quick and easy. Can't wait to try it out.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

