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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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VERY EASY AND FAST
Great buy
Great helpful company.
Very disappointed in shipping time. I had to call to see if it had been shipped and was told they weren't sure why it had not been shipped five days after it had been ordered. I received it two days after my call.
Quick and fast
Good
B
Good service
Always good
Good
Very well packed!
Accurate and on time
Really great price for Siser easy weed! Very happy with my order.
Web site is very easy to navigate and place an order. I did make a phone call to customer service to get some information and did not have a great experience. Was not very knowledgeable and did not offer much help.
Affordable prices for a great product. Very easy shopping experience and great customer service.
Smooth. Wondering if you guys ever offer coupons for your customers?
HPN is an awesome company to do business. Customer for forever.
I got my items late. Sent an email that was never responded to. Not super happy with the service but I do enjoy the heatpress. Exactly as it was described.
Great Technical Help!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

