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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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I haven't gotten my vinyl yet... because you are so freaking slow to ship I had to order from somewhere else and I already have that vinyl.
UPS tracking says I won't get my package from you unit MONDAY.
You were $3 cheaper, but I won't shop with you again. I can understand a couple of days more for cheaper, but it will be at least 10 days from the time I ordered until I get my order. That is CRAZY in 2017. I get stuff from china quicker than that!
Thank you for the great service.
Always satisfied with them!
Love it as always
The packaging with the shipping has changed and I'm not a fan. I used to love that my vinyl came to me flat not rolled. Now it comes rolled in a smaller box. So I had to lay my vinyl out before I could use it. I hope this was a one time thing.
You guys are awesome!
Great
I enjoyed getting the email. Very professional. I wish you carried Thermoflex. It's my favorite, but this deal isn't one I could pass up. Thank you!
So glad I purchased these. This is one of the best prices I have seen for a set like this and much better deal than buying individually. Shipping was fast and arrived on schedule. Very pleased with everything about HeatPressNation and sure if I have any questions or concerns about this or the previous t-square it purchase, they will be addressed quickly and satisfactorily.
Great Service! Thank you I will be back for more.
Love the free shipping with $35 HTV order
THE ONLY COMPLAINT I HAVE IS NOT ENOUGH GLITTER HTV OPTIONS AVAILABLE. FAST SHIPPING AND EASY ORDERING!
I'm a new customer. So far I'm happy with service and products.
Quick and Easy - Just what I like.
Heat Press Nation has always done what they say they will do.
I'm a very satisfied customer!
Good
My first time shopping with you all...items arrived sooner than expected. I used them immediately and loved every piece/color!
Price is good when free shipping is factored in, but the wait for product to be shipped needs to be factored in when ordering don't order from here if you need your Siser Vinyl right away. Not told on the website that some of your items will be dropped shipped from Siser and not directly from you in a timely manor... It would not be an issue if the consumer was told this up front!
Nice experience!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

