Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
We monitor reviews for authenticity
The rush delivery fee seemed a bit excessive especially since the product was flawed.
Love these
Easy 5 Stars
So far so good!
Easy shopping experienceHPN always arrive in a week or less, well packed never any damage, and while the shipping seems a little high, the cost of the mugs (x 36/15oz Orca) still come out cheaper than any of their competitors... and very good customer service if you have a question or problem...
Overall service and product were great.
Would like to see less color change fees as I'd be much more likely to order more at times.
Maybe for the first two changes by then no fee.
I really love their products!
Thank you for your wonderful service and products! The heat press is perfect and the added pillows help me create perfect t-shirts!
Heat press nation was very easy to work with. Delivery was very fast and the product was great.
My experience w/heat press nation was great. The items I ordered were not what I thought they were.
Loved the product, I use them daily for each press.
Like the fact that my heat press is protected every time I use it. Keeps it clean no down Time to clean.
Easy navigation on the website. Delivery was quick. The product was as described and worked well
I recently started using heatpressnation.com for several products. So far, the products and service have been great. Their customer service is topnotch.
Super easy check out
Great quality press. If your looking for a press for sublimation drink ware, this is the one to get. I have had it for about a month and I have done many presses, this is a great machine! I love it.
It was easy no hassle when purchasing. Now i know if anything happens i have support and can purchase parts for my machine. I had a bad experience purchasing from eBay and Amazon no support for the sellers items or help. This was the best decision made to purchase from heatpress nation
To me the product seems overpriced but does it intended job.
Great prices, fast shipping
This is my favorite place to get my sublimation paper. I order at least once or twice a month and they have great prices and a super fast turn around. The paper is a great weight and produces crisp beautiful pictures! Thank you!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

