Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
We monitor reviews for authenticity
I was shipped the wrong item. I had to wait to get all of the boxes in the shipment for it to be fixed and the correct items to be sent. I placed another order recently containing more black and white mugs and I am thinking we are having issues again. Not pleased about that.
Great
Very quick delivery and easy transaction
Love this deal. Just wish that it would of came all at once. I had to make sure I was home 5 different times to sign for my press and printer.
GREAT!
Dealing with HPN for the first time was terrible (i kept receiving the wrong items or didn't get all of my order). The customer service team was helpful when i called
Great store
Asked for it to be here asap and it was delivered that day. I only hope they have a rewards program in the future.
It was FedEx they told me two days in a row that they were's going to be here but they didn't come so I called and they brought it out there then.
Great selection! The only thing that kept me from giving five stars is that a few of my vinyl sheets were damaged in shipping. They were slightly crushed and wrinkled along one side, but it wasn't so much that I couldn't still use the sheet of vinyl. I will definitely order again!
Excellent as Always!
Great overall experience! Will order from HPN again!
Havent used it yet. Looking forward to it.
Several ornaments were broken this time. Made for a mess!
I ordered my heat press on a Friday night around 10:15pm. It was delivered to my house 3 days later. I plan on ordering a bigger one within the next few weeks. I very happy with the product
Fast delivery. Cap press works great. Will definitely use again.
Excellent response time to my email with some questions I had on a process.
Heat press is durable and well made.
Will buy from this site again!
Fast and easy without pressure from BOTS thank you very much :)
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

