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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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It was great
Very nice experienced no damages
Fine!
As described and weeded easily
Great product for beginners to help line up graphics
Great product. Friendly, helpful and knowledgeable staff who dont just sell the products but use them as well. I will return
Always satisfied
Shipping is a bit pricey but its the nature of the beast I guess.
Product received in great condition quickly.
I was very disappointed with the functionality of the Glitter heat transfer paper and I requested a refund but have not received a response, which is also disappointing.
Great quality products and received in a reasonable amount of time
Great price. Fast delivery.
Great service! I will do more business with your company!
Thanks!
Fast shipping and great quality products
So far so good-no issues.
Easy to use.
I do like this company. Will still do business with
Wrong press was sent. Took a few emails, photos and eventually a phone call before anyone actually believed me it seemed. They just kept sending instructions on how to get it to auto open.
Easy to find what i was looking for but took a little while to be delivered and did not receive a tracking number or email regarding shipping until after i had to call customer service. Also think there should be free return shipping if the color is not exactly how it appears on the website.
It's simple and fast the only thing that bugged me this time was that when I checked the status of my delivery it said it was delivered so I went to the mail box nothing checked the front porch nothing then the next day my order was in the mailbox.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

