Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
We monitor reviews for authenticity
I received all of my order on time all was great.
Good quality but I did find the same items at a cheaper price.
I had several questions about different products before purchasing. I called customer service a few times and they took the time to answer my questions and even sent me some pictures of things I was inquiring about. That helped me make the choice of product that I ordered. Great customer service. Knowledgeable and helpful.
Quick and easy
Easy to shop once you figure out which machine to purchase. Too many products. I would like you to suggest a company to buy custom vinyl.
Just what I was looking for. And the shipping wasn't bad either.
Great prices and easy to order! Thanks
Great experience so far...
Excellent customer service!
Shirts were just as expected. Great quality and fit!
The cap press is working out. Only downside is the lower portion of the press (padded part) doesn't mold to the caps very well. Otherwise it's great.
I was able to get what I wanted at a great price. I love the search feature. The time between placing my order & my order arrival time was not long at all.
Although I was satisfied with my purchase, it took forever to receive it. (2 weeks) Other than that, everything was great.
Great products, great prices.
So far, so good! Very pleased with the products and services.
The shipping is incredible. It is usually the next day the package is on my doorstep. Two days at the latest. But I do live close.
Excellent
Great prices, easy process. Love all the stuff I've purchased from them... only wish they would show more videos on certain products and how to use em.
It didn't show me how long standard ground shopping would take or give me a handling time.
Great!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

