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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Thank you so much
Good deal
Very happy customer
I also ordered the SG400. The install kit was not included in the box as advertised. I had to wait a few days for a new one to be mailed out.
The heatpressnation sites is very user friendly and easy to find what your looking for. It has items listed by manufacturer and has a complete color sample of material. The materials specs and application information is conveniently located on the page. If you have questions you can call, email, or even chat with them.
Both units came fast and very happy using them
My shipment arrived on time and I would definitely order from them again.
Great to see a sale on items that are in demand by users!
This heat press arrived broken and missing screws. I called the company to let them the know the condition the heat press was in when I received it and told them I would be sending it back for a refund. I also emailed pictures of the heat press to the company. Once they received the heat press, they gave me a partial refund. There is no logical reason for me to have received a partial refund when the company sent me a broken product. I called and spoke with a representative and they refused to help. I will never do business with this company again.
The website was very easy to maneuver and I love the variety that is offered.
Great material! Easy to use and exact color I ordered! Will order again!
HPN is great. I would love them even more if they offered 12"wide rolls of HTV. Unfortunately they currently only offer 15"rolls
Shopping for my vinyl and sublimation needs is always a great experience at Heat Press Nation.
I am very pleased with heat press nation. Although my last order wasn't shipped for 3 days after I placed my order, but when I called back it was shipped quick. This was the first time I ever had that problem.
I purchased press that I believe UPS dropped and damaged so I returned but the ups driver would no pick it up unless I was outside waiting ups drivers was lazy but heat press team was great a very responsive to emails and phone calls
Everything I needed was all in one place and easy to find. Ordering was easy and quick to do. It was just a longer wait for delivery than I was expecting. Other than that I was very happy overall. The quality of the HTV I received was great! Will be ordering again!
Even though I ordered the wrong thing by mistake the contents I received were accurate
Super fast shipping. Awesome press!
I placed my order on Sept 3rd. At the time of my order the estimated delivery date said Sept 13th, which was a little bit longer than I anticipated, but ok. There was some sort of mix related to my order that took more than one call to get resolved. Although the products I received are good quality, and the customer service reps were very nice, I'm on the fence as to whether I will place another order.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

