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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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All Good on vinyl I've used so far
Always a great experience. Thanks!
Always great service!
Your system didn't send me a shipping notice at the time. I didn't like that I had to pay shipping but as a business owner I understand. I can buy sub paper for almost the same cost on amazon and have it two days later or next day and it's practically the same quality so I don't know if I'll be buying again.
I used all my prints trying to get the temp right. And I called he helped a little then he said call back if u need help and the information still wasn't right
I love Heat Press Nation! Their customer service is FANTASTIC! Worth buying all your heat pressing needs solely from them. Peace of mind!
Delivery time was fast. Heatpress was sold as refurbished with cosmetic defects, but it looked brand new. Heatpress works well and is lightweight and portable. Dye in blue pad can slightly transfer with first dozen or so presses so careful with that if you doing white.
Keep up the Great work
Will be purchasing again
The delivery was quick and nothing was damaged. I only wished that it came in a concealed package, only because it was a gift for someone.
I am the middle man. I can tell you I didn't have any problems placing my order, and we received it in the appropriate amount of time.
Great product, I would recommend it to anyone who is looking into getting this type of product.
Great proce and fast delivery. Trusted company!
Good job
Nothing really stood out to me one way or the other.
No complaints. Easy site to navigate. Shipping was fairly quick.
I ordered 2 rolls of the same product in 2 colors. The red works fabulously. The white is not htv. I've contacted technical support and have not received a response in almost a week now. I'm very disappointed with the customer service I've received thus far. I've explained whats going on over and over and received no help with exchanging this roll or returning it.
Fast service.
I have yet to find any place that can beat their prices. It's a great 1 stop shop for any of your heat press equipment needs.
Good price and fast delivery.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

