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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Love my new heat press
They've always had great service and a wide selection of all the products I've needed. Delivery times are great for in-stock items.
1st time purchase, cannot rate the product/service because it is a Christmas gift for my daughter. But I'm sure it will be on point.
Its fast and easy. Great product and bundle layout. Zero issues.
Great company that sell great product at great prices. Will def. Be shopping again here
This is a Christmas gift so I have not actually used it yet! So I have nothing to rate on except for the above items.
My press arrived damaged, I called as soon as I unboxed it and HPN took care of it right away. They had ups pick up my press and a new one was on the way!
Great customer care
I never received any shipping information I contacted customer service about this and didn't get any response from customer service. I will not be ordering from here again due to the lack of customer service. I asked a simple question to which I didn't get any answer for.
Love shopping with Heat Press Nation. The website is user friendly with easy checkout.
Customer service was great. It just took a little longer to ship than expected but overall very pleased.
Love your selection and prices! You are our new supplier!
I had to order twice, probably not your fault!
Quick, easy, will order again and again for all product lines
Shipping seemed a little slow on both orders, but not a huge deal. (Also I'm probably just too dependent on amazon prime) Everything else, great!
So far so good
Fairly happy, however some items are still on back order and they didn't notify me of that.
I'm still waiting for 2 attachments for my mug press and I'm waiting for the rectangle slate blanks too.
The video reviews for specific items on the website are excellent.
Great customer service, quick responses, great products!
Very good machine and great service too!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

