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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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I have been very pleased with all my purchases and the customer service I have received.
Only complaint was the lack of communication with shipping delays, otherwise everything else works great!
My unit came damaged and i contacted tech support about it. After making sure the unit works tried contacting the tech support person i worked with several times and left multiple voicemails he still has yet to reach back out to finalize the repairs or replacement of our unit.
VERY EASY WEBSITE WITH THE INFORMATION NEEDED TO MAKE AN INFORMED DECISION ON WHAT PRODUCT MEETS YOUR NEEDS
I called multiple times to get confirmation on my order I was told it would be shipped a certain date and it still wasn't shipped out and I had to call again needless to say I won't order again.
Great experience and pricing will definitely order again
Good!
Very easy to order materials. This my go to place for vinyl!
Fast delivery, great product.
Great company, great price. If I could change one thing, is I'd ask Siser to put a watermark on the non-cut side. Me and countless others have ruined far too much HTV because of cutting on the wrong side. It's always 50/50 me/siser to get it right.
But thank you Heat Press Nation, you guys are great!
I really hate how long it takes to receive my products and my last two shipments have been wrong and instead of when i place my orders online instead of someone notifying me that they didn't have the colors I ordered I find out a week later when my shipment arrives and it sets me back a week and a half please helpm
Easy website to negotiate. Video was great help picking out the correct heat press
Great prices and fast delivery!
It took FOREVER to get my order, I have ordered from you many times and this has never happened and I never really got a good reason for it taking so long, I contacted you twice checking on my order.
I am not pleased with the turn around time from my order. I placed my order on Cyber Monday and I waited for two weeks before I called about the order. She said I had to confirm my address because the billing and shipping were different. I do appreciate that added level of security but I didn't receive the email about that information prior to calling. She told me on the phone my order would ship that day. Meanwhile two weeks later it finally shipped. I just wish I would've known from the start how slow the shipping would be.
It took about a month for my product to be delivered because of a back order but I was very satisfied with the product.
Fast delivery and great product. Will definitely purchase from them again!
I love these mugs and will definitely be buying again in the near future - 2 of them did come broken, its possible it was done in shipping. Do you guys ever run specials on these mugs?
I love my heat press!
Good. I orderd my heat press from here and the service i recieved was great
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

