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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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The over all experience was great. The main issue that I experienced was the vinyl was not the specified dimension...I purchases vinyl that should have bee 5ydx 10in. I did notice that the vinyl was at least a half inch shy of 10 inches. This mat seem like a small variance, but it makes a huge difference when you are making bulk producta.
QUICK AND EASY SHOPPING, GOOD SELECTION AND DESCRIPTIONS
Quick delivery, and quickly rectify mistakes which is great because things can happen, but what matters is how you make them right.
Order was placed at 10:30am on a Friday Eastern Time but wasnt processed until the following Monday. Received the order the next Friday (7 days). Other than that, the price is great. May be willing to pay shipping elsewhere if the other company is closer.
Good job.
I work with heat press nation, I am satisfied by their quality product, and when you needs helps, they are very available, it is very efficient for a bushiness so far from Usa, we are in french Polynesia and we are very happy to work with good products, many thanks Heat Press Nation
A great overall shopping experience!
Best price, easy shopping, fast delivery!
Experience fine
I always find exactly what I need. Thank you
Love these but we normally have atleast about 4 broken mugs in a case. Totally get it though with the shipping process! Customer service is always willing to refund once I've sent pictures so you're great to deal with! Thank you!
I was very satisfied with your product and I will purchase from you in the future.
Best Team in the Whole Wide World.
Great place I will order all supplies from heat press nation
I've never had an issue before. I completely forgot about this purchases And have since bought some HTV of lesser quality at the craft store. I've liked and have had a good experience and plan on continuing to be a customer.
Great communications with service department for info. Easy to navigate website. Easy checkout. Great communications before and after purchase!
Easy to order from site.
I ordered this in feb and i it wasn't working its taken a whole month for them to even send me a replacement.
I am pleased with my press. It was recommended to me by a friend, and I'm glad I decided to go for it. Shipping took about a week, but the product itself is great!
I really like the heat press I ordered so far. Easy to use and does a great job.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

