Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
We monitor reviews for authenticity
Very good info thanks
Delivery was not complete first time but was sent later the remaining, some mugs were broken as well but customer service was quick to help and took care of me right away.
Fast shipping. Great products.
Will shop here again
Always great product
ON TIME DELIVERY.
WONDERFUL PRODUCT.
Wonderful customer service and company.
I will continue to order through your company. Thank you.
Little slow on shipping several items
No questions, thank you.
Everything about this experience was A1, (transaction, shipping) and the product was even better.
Fast checkout! Quick and easy. Thank you!
I'm very satisfied with the machine very fast shipping and good take care of the machine works perfect I'm so happy that i got it from you guys the machine just pay by it self less than a week and i will be getting more stuff from y'all great company and great prices
Product is good quality. Delivery time was quick.
The press came with a slightly crimped power cord and a couple noticeable dings and scratches. Customer support was quick to get back to me and offered a small refund for my trouble.
First time order proved to be a great experience. Very good delivery time and Excellent products performed as advertised! Follow up orders were efficient and I will continue ordering as much as I can.
User friendly website. Great prices and lots of helpful customer reviews.
My overall experience was great!
Good experience great turn around time
It was pretty good besides the fact that I was missing an item from my order when I received it. But customer service was great and next day air shipped my item.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.

