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Health Monthly Reviews Summary
Health Monthly has a rating of 2.2 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. Health Monthly ranks 399th among Discount Shopping sites.
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Took my money, products never arrived. Terrible customer service - multiple emails ignored. Wasted my time and money.
Failure to supply goods after taking money from bank account. Hollow excuses with no substance, they make false claims in their marketing and unsubstantiated guarantees. Superficially efficient admin, designed to give you a false sense of security. I would advise that you do not buy from this company.
I ordered and `paid for` one bottle of supplements on 10th April. You get all the gumph through this is being shipped immediately... on receiving my email receipt it says delivery on 29th April - almost 3 weeks after ordering. I emailed to say this is unacceptable and i have had to buy this product elsewhere as i need it. I then get a standard email in reply using the covid 19 situation to the limit... staff in isolation, strict checks, staff off etc etc...(i have not heard anything like this anywhere else from anybody i have bought online from... it was milked to the limit). Delivery services are up and running... royal mail are still on track and also i have ordered items online since ordering my supplements from them which have already arrived! There automated email says to expect 7 days more on top of the time given on my receipt... that would take it to the 5th June! They cannot gt one bottle of supplements to me within a month! Do not use them.
I paid for 3 lots of 180 vit c wafers but received 3 lots of 90. I was told there was an error in the listing and basically "tough luck" I had to open a case with paypal - they then tried to get me to close the case "to enable us to refund you" - total con which fortunately I did not fall for. Paypal refunded after I escalated the case.
BEWARE - IN MY OPINION THIS IS A SCAM SITE
I am an old time HealthMonthly.co.uk customer, and I am used to give my full trust to HealthMonthly.co.uk site, which is serving me in an excellent way from so many years. Superlative customer support, great prices, best ones ever, fast delivery.
It's hard to find anything to give a thumbs-down for. Good products, a simple-to-use site, discounts make it all a lot cheaper and delivery is efficient. I simply have nothing to complain about.
Excellent product and Good Service. Always satisfied with the product and the speed of delivery. Good Seller to deal with and will definitely purchase again.
Great products and the price is worth it. You'll never find any who offers great price as healthmonthly is. I will recommend this to my friends. Also items arrived on time! Thanks
Well Satisfied!
For years my online shopping with Health Monthly has always been a pleasurable experience. General and products information on their web site is well arranged, visually clear and informative, and my purchased orders are always received on time and well packaged. Finally found a health site that stocks all my requirements. Service is very good, and delivery very prompt! Most of all, customer service is so great. Very respectable customer service representative. Well done for the Company as well as the customer service.
I love this company! I have been ordering Swanson products from HealthMonthly for over 3 years now. The prices are excellent and very competitive, they also have fast and good services as well. I'm very grateful and thankful that I found this company. Satisfied customer here!
I'm satisfied with the delivery and the customer service team at Health Monthly. All of my products arrived at the EST timeframe given and when in need of help, I can definitely just chat their CSR to help me with my needs.
Great products and customer service from HealthMonthly. My order arrived in 2 separate packages within the delivery estimate. I've recommended HealthMonthly to friends and family due to their low prices and good quality products. Very happy and will definitely be ordering again.
Certain products I can only find on HealthMonthly and I find they have the best prices. Service has always been good and delivery fast and reasonably priced. I have been ordering from them for years and can't fault them really! I love the new site too :)
Very happy with order, delivered as expected and as described, cant moan at really. Paid with paypal which was handy.
I was slightly cautious to begin with after seeing other customer reviews, but for their cheap prices I thought I'd give them a go. Delivery was on time, if a little longer than other websites, and when I had a question their customer service was quick and answered it straight away. I've just placed my second order and recommended them to friends.
Very happy with the answer I got from the very competent customer team at HealthMonthly. My Swanson product order arrived on time. So happy with this website and I can recommend.
Totally disgusted by Health Monthly's attitude, sold me 2 X Swanson Daily Multi Vitamins and Minerals each containing 250 tablets each, with no warning, highlighting any kind or disclosure shown on the page. When I received the bottles I noticed that the vitamins BEST BY date was 200 days left but 250 tablets in the bottle. The usage said take one capsule once or twice a day. I like most people take their vitamins only once a day. Health Monthly as a chemist think it's perfectly acceptable to sell expensive products without warning that extend pass the use by date. This was not sold at a major discount in their overstock or clearance sale. It was just on sale for a few pounds less. Totally disgusted in Health Monthly and this is not the first time. They apparently state that freshness is guaranteed if you type their name into a search engine. If this is how chemists take care of us what hope do we have? Please Swanson find another seller, these people are trying to kill us! Their customer service, seem to think it's okay if I waste time and money returning it for a refund. Of course I have nothing else to do all day except mop up after your mess! Not interested in their reply, it took me hounding them for 3 days to get a lame answer... Totally disgusted!
Over 3 weeks late. Very poor customer service.
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This company cancelled my order of Swanson products without even having the courtesy of giving me an explanation.
Just Read elsewhere that its a scam. Beware.
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Health Products & Personal Care - Our goal at Health Monthly is to save you money by stocking big brand health products at the lowest prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members