Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HealthGrades has a rating of 2.3 stars from 136 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HealthGrades most frequently mention and email address. HealthGrades ranks 4th among Doctors sites.
We monitor reviews for authenticity
Used this site before I chose a surgeon for neck/back problems. The doctor I ended up choosing Heathgrades gave a clean bill for him, but in reality had 2 lawsuits that went against him and 3 pending at that time. He now has 20+ and I have a useless left arm after my surgery from the doctor I wouldn't have chosen if I would of got the correct information about him from Heathgrades. DO NOT USE HEALTHGRADES FOR CHOOSING ANYTHING! Unreliable site.
Defamation. Endangerment to medical staff. And loss of business. All are directly traced to erroneous ratings. In my case, they have me medically practicing over 100 miles from where I really practice. And their site lists nothing but the zero type ratings, ratings that are typically done by disgruntled drug addicts. They, many times, know the net well, and how to disuse it. Thus, we will NEVER ever be able to trust uninvestigated email entries = what healthgrades accepts. True reviews are available to patients through real HMO type audits of real practitioners, real patients and real visits. Everyone should be frightened of something like healthgrades, which is essentially a smear blog, without any responsibility and no recourse for the "graded".
I am a doctor and I got a call about "fixing" my reputation on healthgrades.com and was offered several packages ranging from $300-$1000 dollars to make myself appear highly rated and to "make the bad reviews go away" Anyone can put a snarky review about you without even being your patient and then the internet mafia needs to help you fix you problem. This should be illegal!
I have been a victim of this rating system. A disgruntled employee entered the poorest rating on all aspects even scheduling, office staff, etc which my partners got top 5 ratings. I got a one rating that skewed all additional comments. How can a consumer know there is one crank review and two good ones. They average out poorly. Needless to say the system can be gamed. Mds can send in reviews via family and friends and come up with perfect five scores. Who even knows how to use site. If fair, every patient should be asked to complete a survey after a visit to the MD. I was horrified to see my score based on 3 reviews after receiving excellence awards within my hospital. I reviewed other MD reviews who got straight fives... all excellent. I question the reliability and reproducibility of this data and caution individuals from placing weight on this arbitrary and potentially manipulated reviews. It is a crime
This site is a total scam. How is it that they look so reputable?
This site is unethical and misleading. There is no verification process, so it's a great way to commit character assassination; just get a bunch of friends together and write a bunch of bad reviews. I hope no one takes this site seriously. Also, it's unclear where they get their description of what services the caregiver provides. My experiences is that healthgrades.com's descriptions of the services provided do not match what services the provider actually advertises as providing on their website and in the phone book. For example, I was looking for a therapist who does EMDR for PTSD. I found a therapist on line; checked healthgrades -- services descriptions didn't match; I was wondering if their were two therapists with the same name. I called the provider and asked her about the disparity. She advised that the healthgrades description is in error. She further advised she tried to correct the erroneous information thru the healthgrades site. She reported she was able to provide updated information, but the site never changed her data nor did they respond directly to her about her update. She says she gave up and simply hopes others don't look to this site for accurate information.
Luckily, I did not get caught financially by this site, but I did get screwed in a much, much worse way. I needed a new Rheumathologist so I read the reviews on several doctors in the area that was convenient for me. I picked one who had a 4.5/5 rating. Good, right? WRONG! He turned out to be the worse doctor I have ever been to in my life. Now that I am searching for a new one, I have found many other sites to use and guess what? On these sites this doctor has a terrible rating! Additionally, while you are trying to review a doctor, advertisements keep interrupting your search. This site should be banned!
This website is full of misinformation, outdated information. I was recently trying to look for a well rated doctor. It turned out tha I was misinformed. The website claims that the doctor got his degree from a respected medical school in US. It turns out tha he received his degree from Damascus! You can go in to rate anyone you want. There is no quality control of any kind. So a doctor can get his or her friends to put a high rating for himself or herself. Therefore, the rating is entirely unreliable. Stay away from this website.
Healthgrades.com presents it self as a rating site through which consumers can obtain accurate information about their doctors and obtain information about a particular doctor or hospital which they are considering using. A quick rating system is available for no fee and additional information is available for a fee. The information profile obtained for several doctors did not at all match the actual quality of the doctor. Healthgrades.com is a rip-off.
If you google "Healthgrades complaints" you will bring up many, many consumer complaints. Say no more...
I absolutly loved this site! I needed to find a pediatrician for my daughter, and was having trouble finding a good doctor that accepted our insurance. This site lets people conduct detailed searches for healthcre in many feilds including physistions, dentist, hospitals, and nursing homes. For example, I searched peditricians in my area who accepted aour insurance. I got names, adresses and ratings. Also availible are drug reveiws either by drug name or condition. For a fee there is availible detailed cost reports on procedires, labtest and visits.( so you can have an ideal how much these may cost.) Another reason I liked this site is because people are not limited to searching for only doctors. I searched and found a wonderfull nurse pratictiner in my area. I was so please with the results of this site. Personally I beleive I will never have to look anywhere else for any questions I may have on what medical provider I should use. This site has everything I needed.
Answer: I don't know. I suspect that if the physician really is offended and wants to do something about it. I'm not a lawyer but I know truth is an absolute defense in a liable suit. G
Answer: Healthgrades.com is a scam. Their information is totally incorrect. I have been a licensed therapist for years, and they publish my name (without my consent, of course) with the title of Intern. They also publish names of colleagues I have worked with over the years who retired or quit long, long ago! Do not use them as a resource for anything. Jill Margaret Hoffman, LMFT, California
Answer: Yes! I have this same question! It's frustrating that you can't see all of the reviews. I hope someone answers your question!
Answer: No. My experience with orthognathic surgery.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account