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HealthGrades

2.3

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HealthGrades Reviews Summary

HealthGrades has a rating of 2.3 stars from 136 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with HealthGrades most frequently mention and email address. HealthGrades ranks 4th among Doctors sites.

service
18
value
13
shipping
3
returns
3
quality
14

We monitor reviews for authenticity

California
1 review
15 helpful votes
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The review they posted had to be totally bogus and done by their company. Not only did they have the wrong information, they rated things that were not even applicable. A one star review? Never. I give impeccable service and always have. Other people in my field have had the same problem, and they are attacking in order to lure in anxiety riddled professionals to pay as a consumer to eradicate what I believe to be their own trumped one star reviews. Ugly indeed!

Date of experience: February 8, 2014
Illinois
1 review
4 helpful votes
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A Great site to use to research doctors and hospitals! So glad I found this site when trying to find an orthopedic doctor. I also love the fact that you can see how the hospital ranks among it's peers. Definitely helps when there are multiple hospitals you can go to.

Date of experience: January 30, 2014
Washington
1 review
15 helpful votes
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Bogus, unverified information. Healthgrades appears to be baiting medical providers by publishing contrived negative reviews and then calling the doctor to tell them how they can improve their ratings, which costs money. Shady!

Date of experience: January 30, 2014
Arizona
1 review
1 helpful vote
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I recently saw a TV commercial on Weight Loss Institute of Arizona, on lap band surgery. I made an appointment at the office closest to me. Since I had failed many times at losing weight, I needed more information. The office personnel, medical assistant, dietician, and Dr. DeBarros went over the program. They explained what tests were required to see if I was a good candidate for the procedure. Everyone was very professional - yet kind and gave me hope. With the help of the staff and Dr. DeBarros' experience, I knew I would succeed at losing weight this time.

Date of experience: January 24, 2014
Illinois
1 review
14 helpful votes
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Unethical, questionable (at best) review practices. They essentially commit character assassination based on reviews which cannot be verified. See all below...

Date of experience: January 23, 2014
New York
1 review
13 helpful votes
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I have had bad experiences with them too that's why clinicians as a group should ignore healthgrades. Instead we can create our own community where we can respond to reviews and update our own listing page. Healthgrades has a LOT of inaccurate information so we should start using a site like www.Guide.MD where on guide.md we can actually control or listing and answer patients and let them make free online appointments and post or own hours, office address and phone number and even put pictures of your practice up all at zero cost.

Date of experience: December 28, 2013
Canada
4 reviews
30 helpful votes
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I completed a two (2) Dr surveys on HealthGrades.com. I wrote about my personal experience with these particular doctors. The reviews were posted for approximately three weeks and then disappeared. I checked the site constantly to see how long my reviews would be posted and how others felt about these doctors. I learned that others felt the same way that I did about the services from one particular Dr. Sadly, I had submitted poor rating prior to those ratings. SUDDENLY, this doctor ended up with excellent ratings... I am now in declining health due to the fact that both of these doctors failed to diagnose my illness and provide the proper treatment. To make matters worse, defaming opinions were written in my healthcare record which further delayed treatment. I had hoped to prevent someone else from going through the same thing.
Blood tests and MRI's clearly diagnosed my illness... As for "Healthgrades.com", I have a lot of questions. As for trusting this website... well I need to have a pepsi at this point.

Date of experience: December 14, 2013
Wisconsin
1 review
7 helpful votes
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I have also use this site to review drs. And and found the reviews inaccurate. All I have ever seen were good reviews which makes me kind of think as to why when I have looked the same dr. s up on other sites and found totally different reviews. I personally have gone to drs. Trusting the reviews on this site; and will never trust it again.

Date of experience: October 13, 2013
California
1 review
12 helpful votes
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They have me listed as BELOW AVERAGE but I'm not even a doctor yet! They are hurting my reputation before I even enter the field! I have a practicum at a community services agency which always has complaints about response time & other things that have nothing to do with me, yet they are still post this. I'm worried that it's a misrepresentation of my credentials and will impact my getting a post doc since it's the first thing that comes up when you google my name.

Date of experience: August 3, 2013
New York
1 review
12 helpful votes
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This is the worst possible site that you should go to. The survey results and the doctor's information were largely skewed. Anyone, your patient or not (could be your neighbor who never receives your services), could rate your service without any accountability. This site is not good for both consumers and the doctors. The company kept saying that they aim to serve the public, but the simple fact is this: "if you have no way to make sure the information and the survey are the accurate reflection on the services, you are not only not doing your job but also creating more damage to the public and the reputation of the hard working doctors"
I am waiting for the day that this company is taken down by lawsuit.

Date of experience: July 10, 2013
District of Columbia
1 review
11 helpful votes
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Will be contacting my lawyer on possible actions. They misinform and skew results... I have had several people research how postings are made, etc. I will continue to call Mike and Cindi Rife until I have received my result.

Date of experience: July 3, 2013
New Jersey
1 review
12 helpful votes
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Healthgrades had my specialty, education, practice information and advertisements all wrong. The website generates significant income based on reporting without any accountability or correction for false or misleading information. The google links ensure that it is the first listing under your professional name, over current practice and publications. The website also searches and provides information generally only obtainable and used for specific inquiry from a medical board but not intended or listed for mass unsolicited distribution without a chance for response. I believe Healthgrades is dangerous and lacks accountability or even permission to advertise physician credentials. I had to update my own certification which was not listed giving me a lower Healthgrades rating.
There is no way to opt out. While there a pretense as a consumer service it fails miserably and the primary mission is really money and it also sells this information to other services. A similar website vitals.com has my education listed at the wrong institution and no other information.

Date of experience: June 6, 2013
Arkansas
1 review
10 helpful votes
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I work for a doctor and was asked to remove misinformation about our doctor in regards to where he trained and how old he is. Healthgrades had our doctor listed as about 75 years old. It was nearly impossible to get this information removed. Also, we had a disgruntled employee whom we all wanted to leave. This employee went on healthgrades and rated our doctor poorly because she was mad about losing her job. Healthgrades does not even verify if anyone is really a patient who rates the doctors. It is a farce.

Date of experience: May 21, 2013
New York
1 review
9 helpful votes
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This site does not accurately rate doctors. They have very old data on most doctors. Please ask around before going to a doctor, don't trust this site to help you.

Date of experience: May 10, 2013
New York
1 review
8 helpful votes
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Healthgrades is a company who not only advertises incorrect information about me, they continue to advise the public about individuals without my permission. Healthgrades puts out information without any permsission from them. IMHO, Healthgrades may be invovled in some scrupulous plan to misinform the public and maybe connected to organizations that can harm the American people. BEWARE of this company.

Date of experience: May 4, 2013
Michigan
1 review
6 helpful votes
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If you look up Dr Elmon J. Oliver, an anesthesiologist in Kalamazoo, MI on healthgrades.com you will find him awarded the designation of "Healthgrades Recognized Doctor". According to their site:
Healthgrades Recognized Doctors designation identifies leading doctors who are board certified in the specialty they practice, have never had their license restricted or revoked, have no malpractice claims, and are free of state or federal disciplinary actions.
Yet a web search will reveal this:
mlive.com on April 03,2012 reported that a Kalamazoo jury awarded $1.23 million to the family of a 66-year-old Lawton woman who died of a brain injury caused by the lack of oxygen during surgery in 2008. The family of Maria Garcia filed a medical malpractice lawsuit in Kalamazoo County Circuit Court in 2010 against Dr. Elmon Oliver Jr., an anesthesiologist with Kalamazoo Anesthesiology, which was also named in the suit. Bronson Methodist Hospital was dismissed as a defendant in October 2011. The trial, which began March 21, concluded Friday with the jury finding that Oliver was "professionally negligent" and that his negligence was "a proximate cause of death" of Garcia, according to court records.

Date of experience: January 11, 2013
New York
1 review
6 helpful votes
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My information is on this site and I did not allow this! I had no idea my information was on here until I searched my name!

Date of experience: November 27, 2012
Wisconsin
1 review
7 helpful votes
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Bias site also doesn't allow an organization to be reviewed as a whole.

Date of experience: July 3, 2012
Ohio
2 reviews
7 helpful votes
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I have written reviews and verified my email address, yet they have not posted my reviews or answered my emails. My reviews were all positive, except one was very negative. I don't think they are posting my reviews because of the negative one. I would not trust the site.

Date of experience: July 2, 2012
Iowa
5 reviews
17 helpful votes
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I have been using this site for about a year. I chose a dr that had a 100% rating. After going to that dr, I realized that there was no way this dr should have that high of a rating! I waited for over an hour (1hr 40 mins). Then when I talked to the dr she didn't listen to a thing I said! She gave me the wrong meds as well. I went back to healthgrades.com and completed a survey. They did not post my survey AND the doctor called me the very next day about the survey! After a week I completed another survey thinking I had done something wrong on my end... still the survey did not get posted to the site. I have emailed healthgrades.com but never received a response. I do not trust the ratings or information on this site.

Date of experience: June 23, 2012