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HealthBuy

1.0

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HealthBuy Reviews Summary

The company's reputation is predominantly negative, with numerous customers expressing frustration over service delays, unfulfilled orders, and aggressive billing practices associated with "free trial" offers. Many reported difficulty in reaching customer support, experiencing long wait times, disconnections, and inadequate assistance when attempting to resolve issues. Additionally, concerns about product quality and deceptive marketing tactics were frequently highlighted. While a few customers mentioned receiving partial refunds, the overall sentiment suggests a lack of trust and reliability, prompting many to advise potential customers to avoid engaging with the company.

This summary is generated by AI, based on text from customer reviews

service
3
value
3
shipping
2
returns
3
quality
3

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Keith W.
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The call center will hang up on you when you ask for a supervisor. Asked for MFG phone number and will not give it. YOU ARE SCREWED WHEN YOU ORDER FROM THEM!

Date of experience: December 12, 2024
California
1 review
0 helpful votes
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Con Artist
August 3, 2023

I tired a few of products from HealthBuy and had no positive benefit. Their products are not to be trusted. There is no third party testing and there is no assurance of quality control.

Date of experience: August 3, 2023
Australia
1 review
4 helpful votes
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Theives
January 21, 2020

I want to cancel an my products. Can't get in touch, i didn't agree to purchase anything. It was through a Woolworths feedback site which is a scam. How do i get the hell away from these thieves?

Date of experience: January 21, 2020
GB
6 reviews
8 helpful votes
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The red tea detox does amazing work if your whining to put in the effort just takes 5 minutes of you time each day and you will start to see results you can try it anywhere you are no need for paying lots of money for a gym membership

You can find more information@ redteadetoxdiet.org check there site out

Date of experience: August 17, 2018
Kansas
2 reviews
14 helpful votes
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I ordered a product from the McHudson Farms website on June 8 and was charged on my credit card. The company name on the credit card statement said "Healthbuy". As of June 27, I have not received the product. I never received a tracking number or any notification of the product being shipped. Furthermore, it is very difficult to contact McHudson Farms or Healthbuy. Both telephone numbers for customer support go to a call center. I have called them 5 times. Each time I waited for at least 15 minutes. Twice I was disconnected. Last night, the person I spoke with offered a 50% refund and he said he would send out another shipment. I told him I needed a confirmation email and he said he would send it immediately. No confirmation email arrived. I called again today. This person said an error came up and he would have to escalate to a supervisor. I asked to be copied on his email, I asked for the supervisor's name, I asked for some confirmation of some kind... he would not comply with any of that. I have now opened a dispute on the charge with my credit card company. Based on my experience thus far, I believe both companies: McHudson Farms and Healthbuy are fraudulent and recommend that consumers stay far away from both.

Date of experience: June 27, 2018
Massachusetts
1 review
3 helpful votes
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DONT PURCHASE REVITOL
September 1, 2016

Received my 2 free samples for 30DAYS but was never told if you dont call them before 16 days you are automatically set up as a monthly customer being billed almost $160 per month for both the eye serum and anti aging cream. I was NOT happy to see these charges on my bank account. I thought i had a 30 day trial, how do i know if the product works within 16 days. You would think a 30 day trial means just that 30 DAYS! Boy was i WRONG. First product did not do anything for my skin. I didnt see any change but then again how could i it wasnt a 30 day trial. So i called the worst customer service dept who tried to get me to keep it for 50% off and she said i could give it as a gift. I really got mad then. I said i HATE the product and you want me to pay and give it as a gift. WTF! If i dont like it why would i pay for it and then give it away. How stupid is their customer service dept.? Well i did call got 2 RMA numbers went to the post office and sent them back. DONT FORGET to get your tracking return number from the post office. They received it i called and checked online now it takes 3-5 business days to be put back in my account. It didnt take that long to take my money. Here is the customer service number for people who live in the U.S.
*******260. Best of luck...

Date of experience: September 1, 2016
New Jersey
1 review
2 helpful votes
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Pills
July 18, 2016

Only serious inquiries are needed so Hmu. No broke boys feeds are allowed. We do supply quality Whole sale an Retails in research chemical, **** pills, an medical Mj hit up for more. Our products such as...
Kamagra 100mg, Ativan, Opana, Norco, 250mg mdpv, apvp, vial ketamine, 250mg,
Oxycodone powder, dilaudid tablets, Ephedrine Hcl Powder, Opana tabs 10mg,
Zolpidem/zolbien 20mg,
Ativan Generic 2mg, Adderall 30mg tabs, Diazepam 10mg,
Ritalin (Methylphenidate) 10mg,
Oxycotine pills. 10mg, Xana tabs,
Xanax pure powder. 10 grams,
Ritropine, Mephedrone(4mmc)
An many more*******566)

Date of experience: July 18, 2016
Pennsylvania
1 review
2 helpful votes
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I usually review companies before purchasing online but I was drawn to the great buy 3 get 3 free deal and jumped. I placed my order on Monday the 20th. I got nervous that this was a scam after I clicked order and it didn't bring me to a page to verify my order information. It then tried to get me to purchase other products. The print was really small to decline. It also added on insurance without permission. It was only $1.98 but they still should not have added it on without my acceptance. The order confirmation was very suspicious because it didn't have the company name anywhere in the email address or body of the email. After I received an email from my credit card company asking to verify suspicious activity I decided to research the company. When I saw all the negative reviews I thought for sure I wasn't going to receive my package and just threw $120 down the toilet. I checked my credit card to make sure I wasn't double charged. To my relief I was not. A couple days later I received a tracking number. After two days it still said the tracking number was not valid or the shipment had no activity yet. I called USPS to confirm if it was a valid tracking number. As I suspected it was too short. I called customer service to confirm the tracking number. At first the representative didn't answer my question. I was just told that it would take 5-10 days to receive and didn't ask if I needed anything else. I had to cut him off to say he didn't answer my question. I was told the same tracking number and that it was DHL and their system was showing it would arrive on the 27th. After I got off the phone I looked the tracking number up on DHL and it also said not a valid tracking number. I became even more fearful that I had been scammed. I received my package this morning, the 25th, and I was so relieved and glad I didn't read the reviews before ordering! Bottom line, the whole ordering process and customer service sucks and appears to be a scam but it's a great deal and reasonably fast shipping. You just need to be very careful and pay attention when ordering. I don't know if I'll order from them again but I feel more comfortable that it's not a scam now.

Date of experience: June 26, 2016
California
1 review
2 helpful votes
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Roxanna a Hoeeee!
March 24, 2016

Who sleeps around with people at work and she suppose to be a supervisor that laugh able this company is a scam and have idiots working their especially the management and supervisor they are racist as well.

Date of experience: March 24, 2016
Brazil
1 review
3 helpful votes
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Complaint:
September 30, 2015

I am sending a complaint to the company. I bought the product from you and you did not deliver. I paid for it through International Credit Card and did not get. The company so far do not show be honest.
The purchase was in Date: Mon, August 0th 2015. By e- mail: *******@hotmail.com
Order ID: *******
Invoice Number: *******528

Date of experience: September 30, 2015
Australia
1 review
5 helpful votes
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I signed up for a FREE sample of Revitol's eye and anti-ageing cream. Both creams upset my skin. I have been trying to return these since I got the first jars - but the web site they say to go to on their Delivery Note is www.websupportcenter.com to get a RMA Return Merchandise Authorisation, however that site is an internet software company online store!

I now have at least a dozen jars of the stuff I cannot use and am being charged (to my credit card) every 63 days!

Date of experience: June 5, 2015
New York
4 reviews
41 helpful votes
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I too was ripped off by this dreadful company (who has the nerve to use the image of Dr Oz in their advert; can't be legal) when I made the mistake of ordering a specially priced skin cream; unbeknownst to me, I'd signed on for another $75 jar of the junk. I had to change my debit card. My bank did nothing to help me. Finally, the San Jose BBB rode to the rescue, after I submitted a detailed complaint. If this company has scammed you, that's the ticket: the BBB. Although the full amount was not refunded, I at least got back $68. Moral of the story: Only order from businesses you know and read the fine print (if you can find it).

Date of experience: August 21, 2014
Oregon
4 reviews
36 helpful votes
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My credit card company alerted me today of a charge that I did not authorize. It was supposed to be a free trial but I never received it, then they charged me $75 for more. My credit card co. Has had many complaints about this company. Do not buy from them!

Date of experience: August 5, 2014
Missouri
1 review
8 helpful votes
Follow R B.
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I ordered the anit aging cream advertised using Ellen saying she was using this instead of the name brand product he is a spokesperson for. I never recieved the product and then I was charged for more. After reading on this website about the practices of this company. I call *******260 and got half my money returned from the shipment they charged me for. The office is located at 2049 N Linclon St Burbank CA *******. I do not trust this company and I will report them to the BBB.

Date of experience: June 25, 2014
Nevada
1 review
9 helpful votes
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Total Scam
June 13, 2014

Total Scam. I even had to close my credit card in fear they would sell my info or use my card in fraud. Never received order, never given tracking number. Not sure if i was speaking to China or other country but i did get hung up on, had bad connections and left hanging on hold for 10 mins. Till i just hung up. Refused to cancel my order the first 5 phone calls, then they said ok, put me on hold and never came back. Please do not think your order will be different from my experience. They also issued a small credit to appease me. However, i never received my order. Disputed the charge with my credit card company and thankfully they did not pay it.

Date of experience: June 13, 2014
Tennessee
1 review
6 helpful votes
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PRODUCT IS THE WORST! I called healthbuy line *******831 & told rep product burned my skin so threw it out then saw $75 charged to account told her to reverse charge. Rep "Allie" said it was packed & can't stop shipment. Directed to refuse shipment and when they receive return they'll refund my $. Had to keep asking her to repeat what she was saying cause I couldn't understand her! Not waiting, will contact my credit card and have payment stopped.

Linny

Date of experience: June 11, 2014
Ohio
1 review
4 helpful votes
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I ordered a "sample" of Revital anti-aging cream and a "sample" of Revital eye cream. I received the products and within 5 days my bank account was charged $140 for my NEXT order, which I DID NOT place. I phoned the *******260 number and was "disconnected" on their end three times before finally getting to speak to a woman with a very heavy accent. I was on the phone with her for over 15 minutes to cancel everything. She kept trying to offer me "extremely discounted deals" to stay with their products. After finally yelling NO NO NO just cancel EVERYTHING I believe I finally got my point across. My REFUND (minus all their restocking, and NR Delivery charges will be $43.90!) If you value your money and HONEST businesses STAY AWAY FROM THIS SCAM.

Date of experience: June 4, 2014
Michigan
2 reviews
6 helpful votes
Follow Kimberly D.
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I ordered revitol trial. Received it yesterday. The company billed my acct for $75 today for my next bottle that I did not order. I haven't even tried the trial yet. Called and was told that when I receive the bottle. To send it back and I will get my money back. So there is no trial period. Stay away from this company if u value your money.

Date of experience: May 30, 2014
Texas
2 reviews
6 helpful votes
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I ordered a sample of Revitol Anti Aging Moisturizing cream and one other product. Both were SAMPLES. I received a phone call shortly after placing the order. A man trying to sell me more product 'at a saving'. Told him I wanted to try it first, he then became insistent rattling off his verbage so fast I could not understand him, plus he had an accent, didn't give me a chance to respond telling me I would receive the products on a regular basis. I finally told him (I had to yell) I wanted what I ordered and nothing more. I have received two more at $75 each and my account charged unlawfully. Called my Bank and everything has been credited back to me. This company is a complete and utter scam. Cannot even get in touch with them to stop them sending more.

Date of experience: May 26, 2014
BQ
1 review
4 helpful votes
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My name is MAX, I, m from Bonaire,. I order I paid for a bottle of xtreme no
From 18/06/2013, till today 7/3/ 2014 I haven't receive my order. I call more than 7 times and always they tell me that they have sent an check for me, but never received. My order number is******* and I paid with my credit card
That company is a shame and is a scam. They have to thank god that the company is not here where I am, because there was another story to tell. That's all that I want them to known. I work hard for my money, to thro it away

Thanks MR. MAX. Bonaire carribish n. L

Date of experience: March 7, 2014