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Hawaii Car Transport Reviews Summary
Hawaii Car Transport has a rating of 4.1 stars from 595 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hawaii Car Transport most frequently mention and customer service. Hawaii Car Transport ranks 11th among Shipping sites.
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So far great!
Overall, we are happy to have booked our shipment through Hawaii Car Transport. There was some false information given to us pertaining to appropriate shipment dates, but was handled in a timely manner in order to take care of our needs!
Quick and efficient. No option on form for indicating Port pick up
O
You're the best.
Keep up the good job!
Good customer service and professionalism, when you can speak to a live person. Very difficult to contact via phone; very long wait time. I had to call multiple times to obtain a final invoice. The option promoted of tracking your vehicle is not realistic. I had to use my own vehicle tracking app to find the location of my vehicle during transport. Because of reliability, I would use this company again.
Anthony Alvarado WAS VERY HELPFUL
Great service
Quoted price was far from price given on phone.
Very good experience with HCT. I shipped my 2005 honda from Oahu to Chander AZ. The Honda arrived as it was dropped off, no added damages, no added scratches, and no bird droppings or any other stains. I gave the car several good waxing before I dropped it off as advised by other people who have shipped their cars before. The car was deliveried by a third party hauler that was very professional that called before dropping off the car at my home. It was funny to see my old Honda on a car transport with new BMWs and other high end cars coming from California. Since car was empty, the interior was exactly as I left it, with only a paper floor mat to keep clean and it was actualy clean too. Tracking was easy to follow, just use information given on documents. The car actualy arrived earlier that the document from ocean shipper, but was correct according to document and agreement with HCT. I received regular updates by email and by phone. Overall very good experience and would use service again. Thanks
Daniel's follow up is on point. Was referred by a friend that recently had her car shipped to O'ahu and Hawaii Car Transport came in with high recommendations. Good start so far with Daniel!
Very easy hassle free big mahalo to Jordan Ridge
Shopping experience was great I like how they don't request the money until the date it is required to be at port and the ship date is sooner than any other place.
Great and fast customer service!
Car picked up late, but it all worked out
Very easy straightforward process.
Very professional, thorough and answered all questions. Very quick service from Florida to Maui. Transport driver was very professional and friendly and delivered car quickly to California.
This company makes it so easy to ship vehicles
Very impressed that I was contacted by phone while I was booking, to see if I had any
Questions. Pickup was one day late but made the boat on time and delivered exactly on promised date. Excellent service, frequent follow up calls to me and good online communication. Loved them! Highly recommend
The entire process was easy, everyone was friendly and helpful. Any questions about transport was immediately answered. Pick up was smooth, and friendly.
Customer Service Rep Rob Aiola was very attentive.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members