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Harry's Reviews Summary
Harry's has a rating of 3.8 stars from 2,920 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Harry's most frequently mention customer service, body wash and razor blades. Harry's ranks 1st among Shaving sites.
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I was sick of going to the store, waiting for a clerk to unlock the razor case (locked to prevent theft of the overpriced razors) and get me an over-priced Gillette that would lost only two weeks. Harry's has solved all of those problems. And the customer service is beyond belief. Thanks Harry.
From the website, to the autoship feature, to the app for IOS, I am hooked. The products are amazing, all of them work great, my shave experience has never been better. Had to get my wife her own razor, gave one to my dad as well. I like the mystery gift option, because anything from Harry's would be great. Customer service is awesome and they stand behind their product.
The Razors seem to be ok with exceptions of rust that if you leave on a wet surface it will rust. I always put back into it container. I also have notice that some blades seem sharper then others.
Love Harry's - each of their products is well curated and perform terrific. Keep expanding the offerings! Love the new body wash!
The soap products are awesome! They lather up nicely and the smell great! Would highly recommend. I plan to order again.
I really enjoy the quality of the shave products and the results of the shave. Hands down better that I previously got.
Ouch. Not for women and rust would accumulate almost immediately. I'll stick to the cheap disposables. No thanks!
That rusting definitely should not be happening. Please contact our customer experience team at [email protected]. That isn't the experience we'd like you to have with our products, and they'll be happy to assist you.
Not a good product, seems more like a good beginner's razor for a young kid starting to shave. Brand new razor and had to go over my face multiple times and it still left a lot of stubble. It actually left my face sore and razor burned because it wldnt shave properly. The movement on the razors is too flimsy and the blades are subpar. You're better off spending a little more for Gillette or alot less for disposable razors, all of which will you give you a better shave than Harrys.
That isn't the experience we'd like you to have with our products, CJ. We have heard from a lot of our customers that it can take a few shaves to adjust to a new system, but it sounds like you have already put that into practice. We do appreciate you giving us a try. We are always looking to improve, so we'll definitely pass along your feedback to our team.
I shave in the shower I have been nicked before about 3 or 4 times over the last
40yrs. But Have Never been cut until I used Harry's! I have a Schick razor that stays in the shower all the time.The blades don't rust! Wife got me a Harry's and after 3 days the blades were rusting!
The Germans make a great automobile but their razor sucks.
We're sorry to hear about your experience with our blades, Hiram. That isn't the experience we'd like you to have with our products. Also, that rusting should definitely not be happening. Please feel free to contact our customer experience team, they'll be happy to assist you.
I love the products, every single one, that I've gotten from Harry's. Everything smells so good, I wish they made more things that smell like shave gel, and everything is very high quality. The razor I have from them has a solid feel and I never get razor rash from the blades. Even the packaging was thoughtful, everything tells you to "give a shave" and recycle. I like it's direct yet relaxed tone, it's fresh and not so cookie cutter.
Thanks for sharing this Zev! We'll definitely pass along your Shave Gel scent suggestion to our product development team.
I can't stop touching my boyfriend's face ever since he started using Harry's! I don't know who loves Harry's more me or him! I wish they had products for women, because if my legs were as smooth as his face... game over.
Thanks for the kind words, Ashley! A women's line is definitely on our radar and we’re always working on new ideas. Hopefully we will come out with something for you soon.
Both my brother and I have been using Harry's products for a while now, and have nothing but great things to say. Fast shipping, chic packaging, and an all-around great product!
Thanks for making the Harry's family a part of yours!
I've been buying Harry's for my family for a couple years now and absolutely love it. The convenience is great and the prices are unbeatable. They also are churning out more products that my family loves like soap and face wash! Really loving the fig scent. Can't get enough
Thanks for your all support, Jana!
I started using Harry's a couple years ago and I loved the razor but lately I have noticed my blades rust fast! I am a Laser Technician and I do Laser Hair Removal, so of course I have treated myself. Having said that, I don't shave my body a lot but I do shave my underarms everyday (just out of habit). Once I noticed the blades rusting quickly I started to dry my razor blade when I get out of the shower to see if that would help but no such luck.
I am super bummed out that I am going to have to start using a different razor because I always felt like I got a close shave. Oh well.
That rusting definitely should not be happening, Amanda. Please feel free to contact our customer experience team. They'll be happy to assist you!
Cant fault them on presentation, fast shipping etc, but blade quality just isn't there. Tried for the first time today and it was like i was using a month old Gillette, dragged, couldn't get anywhere near a close shave and that's with a fresh blade.
We're always looking for ways to improve, and we're sorry to hear about your initial experience with our Blades, Cass. We’ve had some customers share similar feelings at first, only to tell us shortly there after that their shave drastically improved as they stuck with it. Sometimes it can help to experiment with the angle at which you're holding the blade, and the amount of pressure you're using (too much or too little). Of course, we appreciate you giving is a try. We'll definitely pass your feedback along to our team.
After 2 uses the razor rusted. One time use is not cost effective. Will not ever purchase again. I thought German made would have quality, I was wrong.
We're so sorry to hear about the rusting, John. That isn't the experience we'd like you to have with our products. Our recommendation is to dry them off really well before storing them. Please feel free to contact our customer experience team. They'll be happy to assist you with this issue.
Great product. I am particularly lazy when it comes to shaving and have quite a tough beard. So when my razor arrived I thought it'd be a challenge but, no, a quick, easy and close shave in no time at all. I probably didn't follow the right 'shaving rules' but the job is done. More than happy with this product
Thanks for sharing this with us, Vincent!
I have been using Harry's razor blades for the last 5 years. The ONLY problem I have had with them is sometimes my order never shows up. But Harry's always sends me another set free of charge. I have never had these rust. I actually shave while I'; m in the shower and keep the razor in the shower; never had a problem. We gave my son-in-law a subscription to Harry's three years ago and he has continued to use Harry's ever since. I know other people who use Harry's exclusively and love them.
Thank you so much for all your support, Steve!
My original review and their response
"Quite Possibly the Worst Shave Ever" (1 Star)
11/1/16
Do yourself a favor and grab a sack of BIC disposables at the checkout line. You'll get a better shave...
Very first shave with my very first Harry's razor pulled and grabbed. Dullest new razor I've ever bought.
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Response from Customer-Experience-Rep -., Harry's Representative
Responded on 11/1/16
Really sorry to hear that this was your experience with our blades, Carl. In fact, this is something we've heard before, but it's not generally the blades themselves, but rather the angle you hold them to your face and amount of pressure you use. As strange as it sounds, it's something that can take a few shaves to adjust, and if you change up both of those factors (angle/pressure) we think you'll soon find just how good of a shave you can get with us. If you email *******@harrys.com we'd be glad to take care of you.
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Unbelievable
I'm 65 years old and you presume to teach me how to shave? Do you suppose I'm some sort of robot with precise, repetitive, mechanical motion? Good grief. I'm pretty sure I would have figured it out within the first shave if there was anything to figure out.
Marketing Suggestion:
Don't patronize the customer. It's bad form and tends to piss them off. Then you get a nice little note explaining just how FUBAR you and your product really is
Quick service, great shave, great price what else can I say convert now men. This is now the way forward no more being exploited by Gillette and wilkinson.
We're happy to hear you're enjoying your shave, Denis! Thanks for the love.
From the business
Shaving is evolving. Never buy overpriced razors again. Get Harry's German engineered blades and shaving cream online for a fair price.
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That isn't the experience we'd like you to have with our products, Rod. That rusting shouldn't happen as long as you make sure to keep the blades dry between shaves. Our recommendation is to dry them off really well before storing them. That should help.