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Hardware World

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Hardware World Reviews Summary

Hardware World has a rating of 4.7 stars from 8,658 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardware World most frequently mention shopping experience, best price and customer service. Hardware World ranks 1st among Hardware Store sites.

service
9
value
8
shipping
8
quality
8
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54,975 reviews

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marcia s.
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Easy to order, delivery was prompt
June 18, 2015

Easy to order, delivery was prompt. Prices seemed fair. A good experience

Date of experience: June 18, 2015
Mark G.
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Nice price on product!
June 18, 2015

Nice price on product!

Date of experience: June 18, 2015
John U.
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The painting pads arrived on time and in excellent condition. The shipping price for the pads were rather expensive and could have been less expensive. Otherwise the pads and service were good!

Date of experience: June 17, 2015
William N.
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Quick easy transaction
June 17, 2015

Quick easy transaction

Date of experience: June 17, 2015
Jen L.
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.
June 17, 2015

.

Date of experience: June 17, 2015
Judith B.
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Quick, painless and efficient!
June 16, 2015

Quick, painless and efficient!

Date of experience: June 16, 2015
Roger H.
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Quick, easy to find product, efficient
June 16, 2015

Quick, easy to find product, efficient

Date of experience: June 16, 2015
michael t.
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NICE FOLKS AT THAT HARDWARE WORLD!
June 16, 2015

NICE FOLKS AT THAT HARDWARE WORLD!

Date of experience: June 16, 2015
Zane N.
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A lot better than dealing with the high prices and poor service at "The Box" stores.

Date of experience: June 15, 2015
sally b.
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The product could not be installed
June 15, 2015

The product could not be installed. The threads for one of the main large screws/bolts were not good. The info said to call the company (Kwikset)... I did not know how to contact anyone else. My call to Kwikset was totally useless and agravating... Soon, I had to figure out how to solve the problem myself... Finally after talking to several people... I went to Ace Hardware hoping that they had the tool to "Rethread "... They did - and were extremely nice about solving my problem... I just got back from Ace Hardware and will be installing the lock tonight - hopefully!

Date of experience: June 15, 2015
Frank L.
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Price was good
June 15, 2015

Price was good. Ordering was easy. Website is good. Now we just have to see how it arrives. I have confidence in you. Thanks

Date of experience: June 15, 2015
Daniel I.
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Everything recieved as expected
June 15, 2015

Everything recieved as expected.

Date of experience: June 15, 2015
Dave S.
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Your prices are very fair
June 15, 2015

Your prices are very fair. Thanks! We will be return customers, for sure!

Date of experience: June 15, 2015
BERT R.
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ONLY TOOK A FEW DAYS
June 15, 2015

ONLY TOOK A FEW DAYS. PRICE A LITTLE HIGHER THAN 6 MONTHS AGO.

Date of experience: June 15, 2015
John G.
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Great company, great prices
June 15, 2015

Great company, great prices. Fast shipments.

Date of experience: June 15, 2015
Rob H.
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Item was what was shown and delivered in record time.
Good company to deal with, will order from them again.

Date of experience: June 14, 2015
Andrea N.
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The only problem is that the shipping is twice as much as the product, but...

Date of experience: June 13, 2015
Jennifer J.
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I/we love the new chain for our needs
June 13, 2015

I/we love the new chain for our needs.
However, it wasn't a whole role as pictured -
We did not receive a complete "role" as pictured and shorted an actual 20" on the 100' order - can you please explain? (We are utilizing this 100' in 2' sections and were shorted on this order.)

Also, we'd like to know how many feet a full role of this chain would be and the cost please?
This chain is perfect for our ongoing needs (as long as we get the length/footage we pay for).

Thank you in advance!
Jen

Date of experience: June 13, 2015
Jeffrey B.
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Hey I like your place
June 13, 2015

Hey I like your place. You have things that it is hard to find in a regular hardware store.

Date of experience: June 13, 2015
Mickey G.
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Easy to find handles, Good price
June 13, 2015

Easy to find handles, Good price.

Date of experience: June 13, 2015