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Hardware and Tools

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Hardware and Tools Reviews Summary

Hardware and Tools has a rating of 4.4 stars from 3,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardware and Tools most frequently mention and timely manner. Hardware and Tools ranks 2nd among Tools sites.

service
7
value
7
shipping
6
quality
5

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19,490 reviews

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Challenge Y.
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It was a pleasure to purchase from hardwareandtools.com. The transaction was easy and hassle-free.

Date of experience: March 22, 2016
Clint M.
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Very easy once I figured out how to correct my payment errors

Date of experience: March 22, 2016
David B.
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Quick and easy
March 20, 2016

Quick and easy. Best price I found online!

Date of experience: March 20, 2016
RW P.
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Lucky to find this hard to find item
March 17, 2016

Lucky to find this hard to find item.

Date of experience: March 17, 2016
David H.
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The 7 spray bottles of glass cleaner arrived with the packaging soaked with leaking product. At least 2, maybe 3 of the bottles had leaked. I could not tell if the problem was that the sprayers were not on tight or if the trip from your site to mine had pushed liquid out the sprayer holes. Several ounces of liquid did escape.

The this side up arrows had obviously been ignored as the box was upside down on my porch.

The 7 bottles were split between 3 zip lock bags and 2 of the 3 zip locks stopped the leakage from escaping. 1 did leak into the packaging and then into the box material itself.

I am not sure what you should do to keep this from happening. Maybe tighten each sprayer and check to see that the nozzle is in the closed position. Firmly seal the zip lock bags.

Overall I was very pleased with the price and delivery time. After trying several other cleaners, this on is hands down the best. Each squirt washes away the soot buildup instantly. Just used paper towels to clean the glass doors. I will buy from you again when I have used this initial supply. I stocked up because of the benefit from free shipping on orders over $50. Thanks!

Date of experience: March 15, 2016
wendy e.
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Glad I found this site
March 14, 2016

Glad I found this site. Has many things at much discounted rates.

Date of experience: March 14, 2016
Don C.
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IF EVERYTHIND IS DELIVERED AS PROMISED, i'LL BE A HAPPY CAMPER

Date of experience: March 13, 2016
robert g.
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I have been buying from here for a while, and will continue to do so.

Date of experience: March 12, 2016
Renee X.
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Nice site, easy to use, quick delivery
March 11, 2016

Nice site, easy to use, quick delivery

Date of experience: March 11, 2016
pete p.
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Na
March 11, 2016

Na

Date of experience: March 11, 2016
Tim D.
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The package of plant stakes arrived on time
March 10, 2016

The package of plant stakes arrived on time. We were somewhat dismayed to see that the package was open at both ends. We counted the stakes with interest but all 30 were there and met our expectations. Good quality product, packaging needs some practice.

Date of experience: March 10, 2016
Ohiorefugee Q.
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Tried to place order 2 days ago and your website would not accept cc. Today, it was accepted. Not the best price, but a reasonable price. BBB rating and Google Trusted Store made the difference.

Date of experience: March 9, 2016
Richard P.
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Like reduced price for case sale, love free shipping

Date of experience: March 6, 2016
Ann M.
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Fast and easy, good shipping cost
March 6, 2016

Fast and easy, good shipping cost

Date of experience: March 6, 2016
Wayne W.
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Easy to find things, great shipping rates
March 2, 2016

Easy to find things, great shipping rates. Checkout fast and simple

Date of experience: March 2, 2016
Jacob F.
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Nice Site
March 1, 2016

Nice Site

Date of experience: March 1, 2016
Maryann V.
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Quick and easy!
February 29, 2016

Quick and easy! Thank you!

Date of experience: February 29, 2016
Roger B.
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All good
February 29, 2016

All good

Date of experience: February 29, 2016
Steel S.
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Intuitive website, prompt service and delivery
February 25, 2016

Intuitive website, prompt service and delivery. Professional and helpful customer service. Will definitely use again.

Date of experience: February 25, 2016
Randy S.
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Quick delivery and great experience!
February 24, 2016

Quick delivery and great experience!

Date of experience: February 24, 2016