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Hardware and Tools Reviews Summary
Hardware and Tools has a rating of 4.4 stars from 3,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardware and Tools most frequently mention and timely manner. Hardware and Tools ranks 2nd among Tools sites.
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I placed the order and the response was very good as far as the time. The order was delivered and the time factor between order and delivery was very short. Thanks for the super order responses and delivery.
I was looking for a specific type of part and there were questions about the online picture and description versus the actual product, since manufacturers change designs often. Customer service went out of there way to make sure the part and description matched and since it didn't they immediately credited my card. Super company!
My order for shelf brackets was just what I needed. The items arrived quickly and where just what I needed. Was unable to find the same items locally so I was pleased to find the shelf brackets in the style and color I needed.
My order was delivered quickly and I was very pleased with the price and quality of the product. Will definitely order from this company again. Great service and price.
I needed these specific stainless Stanley hinges, and finally found them on your website after an extensive search of multiple other sources. I was about to give up... So thanks for being there!
I received my order and the birders are hung ad filled with seeds! The variety of birds that I get to watch is enjoyable and I'm happy that the feeders and seeds came so quickly and were so easy to hang! Thank you.
I ordered some parts to repair some window screens. The delivery was quick and the price is reasonable.
Shipping was fast.I had to call customer service because I messed up. Customer service was awesome.
The products were delivered in a timely manner and the quality of the shelf brackets is great. Also great price!
Sent us defective $125 light and refused to replace. Customer service just a run around talk to sales and said they would replace but never received.
They had to order them in, as I needed an almost obsolete cartridge. Got it sooner then expected.
Mansfield toilet replacement was just what I needed. Hard to find parts since toilets are original from house built in 1984. Everything was good that I ordered!
Very helpful with setting up new account and with setting up sales tax exemption.
I ordered a downspout connector, and it WORKS PERFECTLY. Wish I had done this sooner, because the duct tape was a huge mistake.
The roller did the job, although I had to shorten the stem, since I ordered the incorrect, but longer, size. The garage door now rises and lowers as it should without getting hung-up.
3/8 SMOOTH ROUND ROD WORKS GREAT FOR OUR APPLICATION. THIS IS FOR USE ON OUR METAL BUILDING PRODUCTS.
My order was delivered quickly and product was received in good condition. I would order again using this company/site...
Package arrived in minimum time product was as described and the pricing was very reasonable I look forward to doing more business in the future highly recommended
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members