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Hardware and Tools

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Hardware and Tools Reviews Summary

Hardware and Tools has a rating of 4.4 stars from 3,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardware and Tools most frequently mention and timely manner. Hardware and Tools ranks 2nd among Tools sites.

service
7
value
7
shipping
6
quality
5

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19,490 reviews

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Eileen D.
0 reviews
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Everything was perfect
June 13, 2020

Everything was perfect. Door is like new. Thank you

Date of experience: June 13, 2020
Anthony O.
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Quick and easy...
June 13, 2020

Quick and easy...the website put me to the items I was looking for right away.

Date of experience: June 12, 2020
Pennie B.
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Thank you for stocking this product.Our fur babies will be so happy they got their duck sticks back.
Thanks again

Date of experience: June 12, 2020
Jenn K.
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Web site was easy to navigate
June 12, 2020

Web site was easy to navigate

Date of experience: June 11, 2020
lauren S.
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Easy to navigate website
June 11, 2020

Easy to navigate website. Love the free shipping option.

Date of experience: June 11, 2020
Victor V.
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...
June 11, 2020

Date of experience: June 10, 2020
roy C.
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If shipped asap we will buy this every month the same

Date of experience: June 10, 2020
John B.
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Items worked well for my needs
June 10, 2020

Items worked well for my needs.

Date of experience: June 10, 2020
Kevin W.
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Product good as advertised
June 10, 2020

Product good as advertised. Delivery made timely.

Date of experience: June 10, 2020
North Carolina
9 reviews
10 helpful votes
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Their prices looked good, and their freight charges were free over $49.00, so I decided to give them a try. Ordered 3 items first, and several days later, I found myself calling them to see why these so called "Rapid Ship" items had not been shipped out. They said, "our warehouse is awaiting the items." More time went by and I became fed up with them. I cancelled my original order and also cancelled another order that I had placed with 5 items on it, which they also could got get into a box to be mailed. I don't recommend them to anyone.

Date of experience: June 10, 2020
M P.
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Smooth transaction
June 10, 2020

Smooth transaction- thank you

Date of experience: June 9, 2020
Melvin P.
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Website easy to navigate
June 10, 2020

Website easy to navigate. Appreciate being able to use Paypal and Amazon pay for my orders. Super convenient and feel much safer that way.

Date of experience: June 9, 2020
Thomas M.
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Very professional staff
June 9, 2020

Very professional staff.

Date of experience: June 9, 2020
joseph p.
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Very satisfied
June 9, 2020

Very satisfied

Date of experience: June 9, 2020
Joyce N.
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Simple and satisfactory
June 8, 2020

Simple and satisfactory

Date of experience: June 8, 2020
Gary W.
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I ended up not liking the color of green once it arrived, however that is no fault of the company and I was not dissatisfied with any service provided.

Date of experience: June 8, 2020
Yat C.
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Price is good, customer service is good, so I feel good.

Date of experience: June 7, 2020
Christine K.
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It looks like you have a lot of stock and I was able to find everything I needed. I wish the product descriptions have more showing in the results list so I don't have to open each one.

Date of experience: June 6, 2020
TC Y.
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Had items that I was looking for
June 6, 2020

Had items that I was looking for. Good price and reasonable shipping charge. Delivery time was a bit slow.

Date of experience: June 6, 2020
mtvalleysharon U.
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Great price and availability on the items we needed, and delivered in a timely fashion!

Date of experience: June 5, 2020