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Hardware and Tools

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Hardware and Tools Reviews Summary

Hardware and Tools has a rating of 4.4 stars from 3,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardware and Tools most frequently mention and timely manner. Hardware and Tools ranks 2nd among Tools sites.

service
7
value
7
shipping
6
quality
5

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19,490 reviews

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Mike R.
0 reviews
0 helpful votes
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Awesome!
June 21, 2020

Awesome!

Date of experience: June 21, 2020
Doug A.
0 reviews
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Had exactly what I needed and site was very user friendly

Date of experience: June 21, 2020
Gary D.
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Website easy to use, an estimate of shipping time for each option would be helpful, thanks

Date of experience: June 21, 2020
Edward H.
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I was extremely pleased with the delivery time, product, and price of the products that I purchased.

Date of experience: June 20, 2020
Rus O.
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I can find stuff ok but search engine is quirky

Date of experience: June 20, 2020
Richard L.
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Great service, keep up the good work
June 19, 2020

Great service, keep up the good work.

Date of experience: June 19, 2020
Paul V.
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No comment
June 19, 2020

No comment

Date of experience: June 18, 2020
YellowRaven B.
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I have ordered products for our business on several occasions and have always had a good response. Delivery has taken a little adjusting to rather than just running to the local hardware but the price difference makes up for that.

Date of experience: June 18, 2020
California
2 reviews
2 helpful votes
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Garbage
June 18, 2020

Placed an order to only have company send me an automated message that my items are "back ordered". I have tried to contact the company via both phone and email for days and nobody EVER responds. Stay away from this dumpster fire.

Date of experience: June 18, 2020
Theresa C.
0 reviews
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Very positive experience
June 18, 2020

Very positive experience.

Date of experience: June 18, 2020
Dr A.
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VGood
June 18, 2020

VGood

Date of experience: June 18, 2020
James B.
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Good prices and easy to use website
June 18, 2020

Good prices and easy to use website. A little slow in shipping but otherwise great experience.

Date of experience: June 18, 2020
Timothy M.
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Will order from again if needed
June 17, 2020

Will order from again if needed

Date of experience: June 17, 2020
Scott M.
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The item wasn't hard to find, the price was reasonable (or so I thought). It wasn't late but it certainly could have come in a more timely manner. My biggest issue: the product I ordered is a complete piece of trash. It is a joke, I can't believe I paid over $20 for a cheap paper 'trap' with a FAKE 'pheromone' thingy that does NOTHING. This product guarantees that it will work, so how do I get my money back? This may be the worst purchase I have made online.

Date of experience: June 16, 2020
Pierce M.
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Great product and great price
June 16, 2020

Great product and great price.

Date of experience: June 16, 2020
Basil G.
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Hope this product works
June 16, 2020

Hope this product works. We have chipmunks making a mess in my mulch around the house.

Date of experience: June 16, 2020
ALFRED D.
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I cancelled my order the same day I ordered but it never was cancelled... I found the items I was looking for locally and even though I cancelled my order with hardware and tools it still came so now I have 21 top post that's not needed.

Date of experience: June 15, 2020
Thomas G.
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You had the item I was looking for at a good price range

Date of experience: June 15, 2020
Erin D.
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Item received as described
June 15, 2020

Item received as described.

Date of experience: June 15, 2020
Anne H.
0 reviews
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I have Amazon Prime, and placed an order for this item 11 days ago. As I type this, there is no shipping date. After that experience, 1-3 business day processing is excellent.

Date of experience: June 14, 2020