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HardaddyReviews 200

3.1

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Hardaddy Reviews Summary

Hardaddy has a rating of 3.1 stars from 200 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardaddy most frequently mention customer service, high quality and affordable prices. Hardaddy ranks 223rd among Clothing sites.

service
53
value
43
shipping
50
returns
31
quality
44
This company responds to reviews on average within 0 days

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51,733 reviews

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Seychelles
1 review
0 helpful votes
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Exactly how on picture
November 11, 2022

Exactly how on picture! It's so surprising, I didn't expect that. Thank you for your honest and clear company policy.

Date of experience: November 10, 2022
Australia
3 reviews
0 helpful votes
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Ordering & payment process was very easy. My order was promptly filled & shipped. I have placed multiple orders over the last several years & they always do a great job!

Date of experience: November 10, 2022
Australia
1 review
0 helpful votes
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Exceeded my expectations and the product almost always arrived early. The prices are by far the best I have seen. The quality of the clothing was amazing.

Date of experience: November 10, 2022
Michigan
1 review
0 helpful votes
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Great shirts
November 8, 2022
Updated review

I tried ordering this 2 or three times, and got charged twice on my AMEX. I'm sure those charges will fall off, but if they don't I will contact you to try and have it corrected.

This was all corrected.

Date of experience: November 8, 2022

I tried ordering this 2 or three times, and got charged...
October 27, 2022
Previous review

I tried ordering this 2 or three times, and got charged twice on my AMEX. I'm sure those charges will fall off, but if they don't I will contact you to try and have it corrected.

Date of experience: October 26, 2022
Florida
5 reviews
0 helpful votes
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These shirts are garbage
October 31, 2022

These shirts are garbage! They don't look anything like they do on the website and the fabric is the cheaper, unwearable polyester like a child's costume. Paid $100 to get freedom shipping, and they are charged me for shipping! Avoids like the plague!

Date of experience: October 31, 2022
Miss W. Hardaddy Rep
over a year old

We regret to hear that the fabric does not meet your expectation. We are collecting feedback from our customers and working on providing more choices of fabrics.
Your comment is highly appreciated and we will forward it to our relevant department. Hope to see you again soon~
Customers are responsible for return shipping costs.
You can check our return policy here:https://hardaddy.com/information/returns-exchanges
Sorry for any inconvenience caused. I’d love to understand more details about the issue you mentioned.

Would you mind providing us with your order number? We've already sent a private message to you, please check and we are looking forward to your reply.
If you have any problems, feel free to contact us via email or online chat

Washington
1 review
2 helpful votes
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Poor customer service
October 30, 2022

I placed an order almost three weeks ago and have emailed 4 times to inquire about my order, no response from anyone. My next step, I suppose is to have my credit card reverse charges. I would not reccomend this company.

Date of experience: October 30, 2022
Miss W. Hardaddy Rep
over a year old

All inquiries will be responded to within 24 hours. Please check your email~

Sorry for any inconvenience caused. I’d love to understand more details about the issue you mentioned.
Would you mind providing us with your order number? We've already sent a private message to you, please check and we are looking forward to your reply.
If you have any problems, feel free to contact us via email or online chat

Brazil
4 reviews
1 helpful vote
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Estoy muy contento con la compra que hice. La transacción fue rápida y el envío fue de un día para otro. Estoy totalmente satisfecho con todo el trato de principio a fin. Gracias.

Date of experience: October 27, 2022
Turkiye
3 reviews
0 helpful votes
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Great Collection
October 27, 2022

Great customer service, will never disappoint you. An extra mile to make a customer feel at ease. Prices are also reasonable.

Date of experience: October 26, 2022
California
1 review
0 helpful votes
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Cheap polyester fabric
October 26, 2022

You don't want to wear these clothes in a hot climate. The fabric we're probably melt to your skin. The buttons are cheap the stitching is cheap. These were ordered under the company name Hawalili and the items came in hardaddy.com packaging.

Date of experience: October 26, 2022
Miss W. Hardaddy Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Customers are responsible for return shipping costs. You can check the return policy here: https://hardaddy.com/information/returns-exchanges
The clothing brand does not always match the name of our website since some of them are marked as designer's brand and others as supplier's name.
Your kind understanding would be much appreciated.
Sorry for any inconvenience caused. I’d love to understand more details about the issue you mentioned.

Would you mind providing us with your order number? We've already sent a private message to you, please check and we are looking forward to your reply.

Finland
1 review
0 helpful votes
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Very easy process
October 25, 2022

Very easy process. My orders came very quickly. I was informed throughout the process and I am pleased with my product.

Date of experience: October 24, 2022
NL
4 reviews
4 helpful votes
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Delivered earlier than expected and we are delighted with our purchase. My order arrived promptly, well packaged and was excellent quality.

Date of experience: October 19, 2022
Australia
4 reviews
2 helpful votes
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Excellent product
October 15, 2022

Excellent product and I especially liked that you gave detailed and accurate measurements to make the process easy and the end result perfect!

Date of experience: October 14, 2022
Finland
2 reviews
0 helpful votes
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Communication was prompt and helpful. Watch arrived exactly as described in good condition. Looking forward to working with them again for future purchases.

Date of experience: October 14, 2022
Australia
4 reviews
1 helpful vote
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Staff are great!
October 15, 2022

Staff are great! I`ve purchased multiple timepieces from them and the experience was always a 10/10. Service is great! Timepiece has always been as described or better. And pricing is likely best out there.

Date of experience: October 13, 2022
Finland
2 reviews
0 helpful votes
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We love them and the price was extremely reasonable! They're always quick to get us the products and have excellent customer service.

Date of experience: October 12, 2022
France
2 reviews
0 helpful votes
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Recommend
October 3, 2022

They have an excellent selection and prices are great. Great service and prompt delivery!
Recommend

Date of experience: October 3, 2022
NL
1 review
0 helpful votes
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The best I have ever bought. Reasonable prices I know what I pay for, cause quality really very good, I was surprised when get my order
Thnx

Date of experience: September 27, 2022
Canada
3 reviews
0 helpful votes
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I like the clothes
September 28, 2022

I ordered one clothes for my boyfriend as a gift for his birthday and he really likes it like he always wearing it

Date of experience: September 27, 2022
Florida
4 reviews
2 helpful votes
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Ordered 8 xl shirts. PayPal would not work with their payment site but another credit card did. Later, after their lost order finally arrived, found out one xl didn't fit (too small).
BEAUTIFUL patterned Hawaiian type shirts, at reasonable prices (with discount)! Only after ordering, did we read a review, that the sizes could be too small. The Japanese Wave shirt was too small, but can't exchange, unless you spend $16 to $26 in return shipping, to China, for one shirt. Originally, Hardaddy notified us that the shipment was lost in the mail and we needed to cancel and reorder. Plus now, to reorder, one shirt was no longer available. We were in the several day process of emailing, back and forth, saying just resend the order, when we received the first order. (The company responded usually within one day.)
The shirts were gorgeous, light weight polyester and spandex (must wash in cold water & use cool air dryer setting or hanger dry).
Husband loves the seven xl shirts that did fit! Comfortable, cool and very attractive!
It could have gone very wrong, if more or most of the xl shirts didn't fit, because we didn't use their size charts. After emailing the company, they said to use a button, to go to a sizing page, for the measurements of each shirt, to find the size that would fit my xl husband. Lesson learned. Suggested the company notify makers of too small shirts, be notified to correct the size. (Other review sites have issues with Hardaddy 's lack of address on website & British iffy business address.)

Date of experience: September 8, 2022
France
3 reviews
2 helpful votes
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Great flip-flops!
August 29, 2022

I ordered two pairs of flip-flops for myself and my dad. I didn't think my dad would like them as he is very picky. But he was thrilled and most importantly they don't pinch in the legs! Great quality!

Date of experience: August 29, 2022