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Hardaddy has a rating of 3.1 stars from 200 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardaddy most frequently mention customer service, high quality and affordable prices. Hardaddy ranks 223rd among Clothing sites.
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Exactly how on picture! It's so surprising, I didn't expect that. Thank you for your honest and clear company policy.
Ordering & payment process was very easy. My order was promptly filled & shipped. I have placed multiple orders over the last several years & they always do a great job!
Exceeded my expectations and the product almost always arrived early. The prices are by far the best I have seen. The quality of the clothing was amazing.
I tried ordering this 2 or three times, and got charged twice on my AMEX. I'm sure those charges will fall off, but if they don't I will contact you to try and have it corrected.
This was all corrected.
I tried ordering this 2 or three times, and got charged twice on my AMEX. I'm sure those charges will fall off, but if they don't I will contact you to try and have it corrected.
These shirts are garbage! They don't look anything like they do on the website and the fabric is the cheaper, unwearable polyester like a child's costume. Paid $100 to get freedom shipping, and they are charged me for shipping! Avoids like the plague!
I placed an order almost three weeks ago and have emailed 4 times to inquire about my order, no response from anyone. My next step, I suppose is to have my credit card reverse charges. I would not reccomend this company.
All inquiries will be responded to within 24 hours. Please check your email~
Sorry for any inconvenience caused. I’d love to understand more details about the issue you mentioned.
Would you mind providing us with your order number? We've already sent a private message to you, please check and we are looking forward to your reply.
If you have any problems, feel free to contact us via email or online chat
Estoy muy contento con la compra que hice. La transacción fue rápida y el envío fue de un día para otro. Estoy totalmente satisfecho con todo el trato de principio a fin. Gracias.
Great customer service, will never disappoint you. An extra mile to make a customer feel at ease. Prices are also reasonable.
You don't want to wear these clothes in a hot climate. The fabric we're probably melt to your skin. The buttons are cheap the stitching is cheap. These were ordered under the company name Hawalili and the items came in hardaddy.com packaging.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Customers are responsible for return shipping costs. You can check the return policy here: https://hardaddy.com/information/returns-exchanges
The clothing brand does not always match the name of our website since some of them are marked as designer's brand and others as supplier's name.
Your kind understanding would be much appreciated.
Sorry for any inconvenience caused. I’d love to understand more details about the issue you mentioned.
Would you mind providing us with your order number? We've already sent a private message to you, please check and we are looking forward to your reply.
Very easy process. My orders came very quickly. I was informed throughout the process and I am pleased with my product.
Delivered earlier than expected and we are delighted with our purchase. My order arrived promptly, well packaged and was excellent quality.
Excellent product and I especially liked that you gave detailed and accurate measurements to make the process easy and the end result perfect!
Communication was prompt and helpful. Watch arrived exactly as described in good condition. Looking forward to working with them again for future purchases.
Staff are great! I`ve purchased multiple timepieces from them and the experience was always a 10/10. Service is great! Timepiece has always been as described or better. And pricing is likely best out there.
We love them and the price was extremely reasonable! They're always quick to get us the products and have excellent customer service.
The best I have ever bought. Reasonable prices I know what I pay for, cause quality really very good, I was surprised when get my order
Thnx
I ordered one clothes for my boyfriend as a gift for his birthday and he really likes it like he always wearing it
Ordered 8 xl shirts. PayPal would not work with their payment site but another credit card did. Later, after their lost order finally arrived, found out one xl didn't fit (too small).
BEAUTIFUL patterned Hawaiian type shirts, at reasonable prices (with discount)! Only after ordering, did we read a review, that the sizes could be too small. The Japanese Wave shirt was too small, but can't exchange, unless you spend $16 to $26 in return shipping, to China, for one shirt. Originally, Hardaddy notified us that the shipment was lost in the mail and we needed to cancel and reorder. Plus now, to reorder, one shirt was no longer available. We were in the several day process of emailing, back and forth, saying just resend the order, when we received the first order. (The company responded usually within one day.)
The shirts were gorgeous, light weight polyester and spandex (must wash in cold water & use cool air dryer setting or hanger dry).
Husband loves the seven xl shirts that did fit! Comfortable, cool and very attractive!
It could have gone very wrong, if more or most of the xl shirts didn't fit, because we didn't use their size charts. After emailing the company, they said to use a button, to go to a sizing page, for the measurements of each shirt, to find the size that would fit my xl husband. Lesson learned. Suggested the company notify makers of too small shirts, be notified to correct the size. (Other review sites have issues with Hardaddy 's lack of address on website & British iffy business address.)
I ordered two pairs of flip-flops for myself and my dad. I didn't think my dad would like them as he is very picky. But he was thrilled and most importantly they don't pinch in the legs! Great quality!
Answer: Thank you for reaching out to us. May we know have you placed order? If so, may I have your order number so that we can check? Due to an ongoing postal strike in your area, delivery services are temporarily unavailable, which may cause a delay in your order. We are closely monitoring the situation and will ship your order as soon as the strike is over. Thank you for your understanding and support.
Answer: A: Thanks for your interests.We have no relationship with temu.Our products are brand new, we have our own designers and factories. Our goal is always to provide our customers with stunning, high quality fashion products at down to earth prices. Give us a chance, and we won't let you down. Hope this can help you. If you need any further help, please contact us at [email protected]
Answer: A: Thanks for your interests. We don't have a standard size. We advise you to use "guide size" to decide your ideal size,because size varies between our items.Size guide with detailed measurement is included on each product page. Hope this can help you. If you need any further help, please contact us at [email protected]
Answer: Thank you for your reply. 1 You can log in to your account to check order tracking. 2 You can track your order by email address and order number at this website: https://hardaddy.com/order-query If do not know your order number or if you do not have an account, please contact our customer service by chat or email [email protected] to check your order tracking. Hope this can help you. If you need any further help, please contact us at [email protected]
Answer: Thank you for contacting us regarding your inquiry. Actually. We don't have a standard size. For choosing size ,We recommend you use "Size Guide " to better determine your ideal size, because sizing varies between our items. "Size Guide" with detailed product measurements is included on each product page. If you like a looser fit for this type of shirt you may want order a size up. Hope this can help you. If you need any further help, please contact us at [email protected]
Answer: Thank you for your feedback. Please kindly note that a notification email with the tracking number would be sent to you once your order was shipped. It is separate from the confirmation email. Please no worries. If you did not receive the notification email, you can check your order status at https://hardaddy.com/order-query You can contact our service team directly by email at [email protected] or contact our 24-hour online chat at https://hardaddy.com/ for your order as well. If you need additional assistance, please feel free to contact us. We will reply to you within 24 hours.
Answer: Thank you for your feedback and sorry for any inconvenience caused for your contact. Please kindly note that we offer email and live chat services. You can contact our service team via email at [email protected]. Or contact our 24-hour online chat at https://hardaddy.com/ If you need additional assistance, please feel free to contact us. We will reply to you within 24 hours.
Answer: Thank you for your questions. Please note that the sizing of our items may vary between different styles. We highly recommend checking the detailed measurements provided in the size chart, which can be found under product details. We also suggest comparing the measurements with the clothes you normally wear to ensure the best fit possible. The shipping time depends on the shipping method. Shipping Methods & Shipping Time: Standard=7-13 business days; Express=3-7 business days. We have different fulfillment centers located in Asia and the United States. Your order might be shipped from different fulfillment center, it depends on the stock and distance.
Answer: Thank you for your questions. Please note that the sizing of our items may vary between different styles. We highly recommend checking the detailed measurements provided in the size chart, which can be found under product details. We also suggest comparing the measurements with the clothes you normally wear to ensure the best fit possible. The shipping time depends on the shipping method. Shipping Methods & Shipping Time: Standard=7-13 business days; Express=3-7 business days. We have different fulfillment centers located in Asia and the United States. Your order might be shipped from different fulfillment center, it depends on the stock and distance.
Answer: Thanks for your inquiry. Different products are made of different materials. You could find the product details below the pictures. If you have any questions about the material when shopping on our website, please feel free to contact our customer service team. We are 24hrs service and hope to find a suitable solution for you.
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We regret to hear that the fabric does not meet your expectation. We are collecting feedback from our customers and working on providing more choices of fabrics.
Your comment is highly appreciated and we will forward it to our relevant department. Hope to see you again soon~
Customers are responsible for return shipping costs.
You can check our return policy here:https://hardaddy.com/information/returns-exchanges
Sorry for any inconvenience caused. I’d love to understand more details about the issue you mentioned.
Would you mind providing us with your order number? We've already sent a private message to you, please check and we are looking forward to your reply.
If you have any problems, feel free to contact us via email or online chat