Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Halara

Halara

2.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Halara?
grey stargrey stargrey stargrey stargrey star

Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
609
value
142
shipping
154
returns
119
quality
429
This company does not typically respond to reviews

Instant Feedback

34,519 reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
Follow Olivia F.
Unfollow Olivia F.
Share Review
Report Review

Amazing customer service
March 3, 2022

Amazing customer service. Resolved my issue quickly. Honest could have asked for better service

Date of experience: March 3, 2022
Texas
1 review
0 helpful votes
Follow Tiffani W.
Unfollow Tiffani W.
Share Review
Report Review

The clothes came as expected and the quality was better than expected. Overall great experience.

Date of experience: March 3, 2022
Washington
1 review
0 helpful votes
Follow Micaela H.
Unfollow Micaela H.
Share Review
Report Review

Delivery us a bit long, but I love the options and everything I've bought so far

Date of experience: March 3, 2022
Florida
1 review
0 helpful votes
Follow Dee-Anna A.
Unfollow Dee-Anna A.
Share Review
Report Review

Quick and fast good quality clothes... very happy with the purchase

Date of experience: March 3, 2022
Louisiana
1 review
0 helpful votes
Follow Mills V.
Unfollow Mills V.
Share Review
Report Review

Like a lot of the selection but was for younger women.

Date of experience: March 3, 2022
Canada
1 review
0 helpful votes
Follow Noelle P.
Unfollow Noelle P.
Share Review
Report Review

Only 1 of the items fit true to size. That one item fits the description and image well. The rest either look like entirely different material, or are not true to size with their sizing chart and did not fit well or even close.

Date of experience: March 3, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Canada
2 reviews
0 helpful votes
Follow Madison F.
Unfollow Madison F.
Share Review
Report Review

Overall okay
April 2, 2022

Overall okay. It wasn't all bad and wasn't all good. Very middle of the road. Would buy leggings again but nothing else

Date of experience: March 3, 2022
Florida
1 review
0 helpful votes
Follow Carol A.
Unfollow Carol A.
Share Review
Report Review

As good as claimed…
March 3, 2022

As good as claimed…. No…… more ……I will never respond again stop or I'll never order again!

Date of experience: March 3, 2022
Qatar
1 review
0 helpful votes
Follow Sharifa M.
Unfollow Sharifa M.
Share Review
Report Review

Fastest delivery ever thank you so much and the order was pleasant

Date of experience: March 3, 2022
Minnesota
1 review
0 helpful votes
Follow Kelsey F.
Unfollow Kelsey F.
Share Review
Report Review

Amazing!
March 3, 2022

Amazing! Easy to use and follow and easy to check out

Date of experience: March 3, 2022
Illinois
1 review
0 helpful votes
Follow Taylore E.
Unfollow Taylore E.
Share Review
Report Review

Fast shipping and great products
March 3, 2022

Fast shipping and great products. Definitely will be purchasing again sometime soon

Date of experience: March 3, 2022
Massachusetts
1 review
0 helpful votes
Follow Stefanie O.
Unfollow Stefanie O.
Share Review
Report Review

I absolutely love this company
March 3, 2022

I absolutely love this company. I've ordered quite a few things and will continue to order fast shipping quick communication and wonderful products

Date of experience: March 3, 2022
Florida
1 review
0 helpful votes
Follow Masha E.
Unfollow Masha E.
Share Review
Report Review

It was fine, nothing to write home about a typical online shopping experience

Date of experience: March 3, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Colorado
1 review
0 helpful votes
Follow Kristin A.
Unfollow Kristin A.
Share Review
Report Review

Everything went smoothly and I got updates on shipping which I prefer.

Date of experience: March 3, 2022
Pennsylvania
1 review
0 helpful votes
Follow Kendra R.
Unfollow Kendra R.
Share Review
Report Review

It was awesome I recommend this company and product

Date of experience: March 3, 2022
Connecticut
1 review
0 helpful votes
Follow janine L.
Unfollow janine L.
Share Review
Report Review

Shopping was ok, I wanted to love the merchandise and possibly replace some of my lululemon needs but the customer service was some what exhausting, it took quite a bit of back and forth to come to a solution and I would prefer to just address and move on.

Date of experience: March 3, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

California
1 review
0 helpful votes
Follow ronald H.
Unfollow ronald H.
Share Review
Report Review

It took three weeks to receive my order. In this day and age its a bit long but my girlfriend loves the clothing

Date of experience: March 3, 2022
Texas
1 review
0 helpful votes
Follow Tammy B.
Unfollow Tammy B.
Share Review
Report Review

Great price!
March 3, 2022

Great price! Ordered a small but wish I would have ordered Xtra small... I like my tops to be a bit more fitted.

Date of experience: March 3, 2022
California
1 review
0 helpful votes
Follow Lindsey E.
Unfollow Lindsey E.
Share Review
Report Review

No thank you, the quality of the fabric is not worth the payment for these leggings. Too short and thin. I like the waistline but that's about it

Date of experience: March 3, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Indiana
1 review
0 helpful votes
Follow Darian O.
Unfollow Darian O.
Share Review
Report Review

It was Fast shipping, and the material is great quality

Date of experience: March 3, 2022

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...


+98
See all photos